Merge pull request #52697 from aldiazRH/OSDOCS-4013-ROSA

adding customer information to ROSA docs

Author: jeana-redhat

modules/rosa-policy-change-management.adoc

@@ -23,6 +23,22 @@ Change history is captured in the *Cluster History* section in the OpenShift Clu
 * Scaling the cluster persistent storage
 * Upgrading the cluster
 
+You can implement a maintenance exclusion by avoiding changes in {cluster-manager} for the following components:
+
+* Deleting a cluster
+* Adding, modifying, or removing identity providers
+* Adding, modifying, or removing a user from an elevated group
+* Installing or removing add-ons
+* Modifying cluster networking configurations
+* Adding, modifying, or removing machine pools
+* Enabling or disabling user workload monitoring
+* Initiating an upgrade
+
+[IMPORTANT]
+====
+To enforce the maintenance exclusion, ensure machine pool autoscaling or automatic upgrade policies have been disabled. After the maintenance exclusion has been lifted, proceed with enabling machine pool autoscaling or automatic upgrade policies as desired.
+====
+
 [id="rosa-policy-red-hat-initiated-changes_{context}"]
 == Red Hat-initiated changes