BLACK SCREEN ISSUE - WHEN TIMEOUTS IN ATTEMPT TO SUBSCRIBE

[SyedMuneeb29]

We are facing an issue where we are facing a black screen on the Front End after a min or so
Before the black screen the camera stream was there being received
On Inspecting the session we perceived that the subscriber was attempting to connect but timeouts as a result may be the black screen occurs

On Occurance we tried to screen share and the black screen goes away on screen share
and on going back to the camera stream screen the video stream prev black went away

The issue is intermittent , only happen when something causes subscriber timeouts

Issue : Does attempt to reconnect and as a results shows a black screen because of which the users are affected

FE SDK VERSION : js-2.27.3
IOS SDK VERSION : 2.27.0

ScreenShot from FE having a black screen :

Screenshots of the browser Inspection and logs :

Session Inspection JSON FILE
Session_1_MX40NTk3OTIxMn5-MTcxNDQ4Mjk1MDc0Nn4zanJxYmhyVkZRc2NBVTVld1VSak5IOFF-fn4_Events.json