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@@ -1,4 +1,4 @@
-Copyright (c) 2021 Oracle and/or its affiliates.
+Copyright (c) 2023 Oracle and/or its affiliates.
 
 The Universal Permissive License (UPL), Version 1.0
 
@@ -32,4 +32,4 @@ FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
 AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
 LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
 OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
-SOFTWARE.
+SOFTWARE.
@@ -0,0 +1,17 @@
+# AI and App Modernisation
+
+
+On Oracle Cloud Infrastructure (OCI), business users and developers find a comprehensive portfolio of tools and services to create, modernize, and extend enterprise applications.
+
+This area includes Application Integration, AI Services, Content Management, as well as many other exciting low code and no code services.
+
+For more details, also see [oracle.com](https://www.oracle.com/): 
+[Application Integration](https://www.oracle.com/integration/) | [Artificial Intelligence Services](https://www.oracle.com/artificial-intelligence/) | [Content Management](https://www.oracle.com/content-management/)
+
+# License
+
+Copyright (c) 2023 Oracle and/or its affiliates.
+
+Licensed under the Universal Permissive License (UPL), Version 1.0.
+
+See [LICENSE](https://github.com/oracle-devrel/technology-engineering/blob/main/LICENSE) for more details.
@@ -0,0 +1,28 @@
+# AI Services
+ 
+Oracle Cloud Infrastructure (OCI) AI Services is a collection of services with prebuilt machine learning models that make it easier for developers to apply AI to applications and business operations. The models can be custom-trained for more accurate business results. Teams within an organization can reuse the models, datasets, and data labels across services. OCI AI Services makes it possible for developers to easily add machine learning to apps without slowing down application development.
+
+# Table of Contents
+ 
+  - [Useful Links](#useful-links)
+  - [Reusable Assets](#reusable-assets)
+
+# Useful Links
+
+- [Oracle AI Services Oracle.com Page](https://www.oracle.com/artificial-intelligence/ai-services/)
+- [Oracle’s Generative AI strategy](https://blogs.oracle.com/ai-and-datascience/post/generative-ai-strategy)
+- [OCI AI Foundations Certification](https://mylearn.oracle.com/ou/component/-/127179/198553)
+- [AI use cases - 10 examples](https://www.oracle.com/a/ocom/docs/gated/ai-use-cases-ebook.pdf)
+- [Availability of AI Services across OCI datacenters](https://www.oracle.com/uk/cloud/public-cloud-regions/service-availability/#commercial)
+
+# Reusable Assets
+- [Smarter Applications with AI Services](https://go.oracle.com/LP=138234?elqCampaignId=489428&src1=:so:ch:or:dg::::&SC=:so:ch:or:dg::::&pcode=WWMK230822P00010)
+- [Oracle AI Strategy and Platform webinar](https://go.oracle.com/LP=138234?elqCampaignId=489428&src1=:so:ch:or:dg::::&SC=:so:ch:or:dg::::&pcode=WWMK230822P00010)
+
+# License
+
+Copyright (c) 2023 Oracle and/or its affiliates.
+
+Licensed under the Universal Permissive License (UPL), Version 1.0.
+
+See [LICENSE](https://github.com/oracle-devrel/technology-engineering/blob/main/LICENSE) for more details.
@@ -4,39 +4,54 @@ Oracle Cloud Infrastructure (OCI) Document Understanding is an AI service that e
 
 # Table of Contents
 
-1. [Team Publications](#team-publications)
-2. [Useful Links](#useful-links)
+  - [Team Publications](#team-publications)
+  - [LiveLabs and Workshops](#livelabs-and-workshops)
+  - [Reusable Assets Overview](#reusable-assets-overview)
+  - [Useful Links](#useful-links)
+  - [Customer Stories](#customer-stories)
 
-## Team Publications
+# Team Publications
+
+## Reusable Assets Overview
+
+- [Cloud Coaching - AI Based & Real Time Gmail Invoice Documents Processing into Oracle Fusion ERP Cloud](https://youtu.be/wq7HH-WYslU?si=wBqH5eEkcC0hYKqj)
+    How can you speed up your Account Payable Invoice Processing Cycle? Document Understanding and OCI Intelligent Automation Engine running on top of Oracle Fusion ERP Cloud can help:
+    - Through a live demo, we show how to use it to enable an AI-based, Event-Driven and Real-Time Invoice Processing Solution into Oracle Fusion ERP Cloud on top of Gmail Invoices as Attachments
+    - Learn how Oracle Integration Cloud combined with OCI Streaming to allow real-time capture of Gmail Messages (leveraging Gmail Push Notifications via Google Cloud Pub/Sub)
+    - Then, using AI Document Understanding, uncover Invoice Documents Data using the Key-Value Extraction and automatically load it into Oracle Fusion ERP Cloud using Oracle Integration Cloud's native connectors
 
-### Demos
 - [Cloud Coaching - Automating Invoice Handling using OIC and AI Document Understanding Service](https://www.youtube.com/watch?v=pjdQzFscOrk)
     - In this session, we demonstrate how you can use OCI AI Document Understanding service's pre-trained models to extract key information from invoices and use Oracle Integration Cloud to automate the whole process. It also includes kick-starting process workflows where human intervention is required.
 - [Demo: Automate Invoice Handling - Oracle Integration Cloud & AI Document Understanding Service](https://youtu.be/k72CcNhmOjs)
 - [Smarter Apps with AI, OIC partner community webcast June 2023](https://videohub.oracle.com/media/Smarter+AI+Apps+with+OIC+partner+community+webcast+June+2023-1080p30/1_m2yjnvf9)
     - OCI Language and Document Understanding are cloud-based AI services for performing sophisticated text analysis and extracting data from all kinds of documents e.g. Passport, Driving License, Invoices, Receipts, etc. You can use these services to build intelligent applications by leveraging REST APIs. You can use these services to build intelligent applications by leveraging REST APIs and automating using Oracle Integration Cloud. This allows you to process unstructured text for use cases such as sentiment analysis, service ticket classification, document extraction, and more using pre-trained models or your own custom models leveraging OCI Data Labelling.
+- [Document Understanding (Insurance Document) Key Value extraction demo](https://youtu.be/QsFqaRxtV1s)
+- [Cloud Customer Connect - How to Train Your Oracle AI Cloud Service Model](https://community.oracle.com/customerconnect/events/604740-oci-how-to-train-your-oracle-ai-cloud-service-model)
+    - In this session, we demonstrate how you can use OCI AI services, to create custom models using the data labeling, vision and document understanding service.
 
-## Useful Links
+# Useful Links
 
+- [Automate with documents using AI](https://blogs.oracle.com/ai-and-datascience/post/automate-documents-using-ai)
 - [Oracle Learning YouTube Playlist - OCI Document Understanding Service](https://youtube.com/playlist?list=PLKCk3OyNwIzt1x62El9gGGeNaQr0va58c)
-    - Overview and Product Demos by  Product Management
 - [GitHub Examples](https://github.com/oracle-samples/oci-data-science-ai-samples/tree/master/labs/ai-document-understanding)
-- [LiveLabs - Introduction to OCI Document Understanding](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3585)
-
-### Articles
-
 - [Announcing OCI Document Understanding custom model support (June 14, 2023)](https://blogs.oracle.com/ai-and-datascience/post/oci-document-understanding-custom-model-support)
 - [Announcing OCI Document Understanding service (December 8, 2022)](https://blogs.oracle.com/ai-and-datascience/post/announcing-oci-document-understanding-service)
 
-### General Product Links
-
 - [Document Understanding Oracle.com Page](https://www.oracle.com/artificial-intelligence/document-understanding/)
 - [Document Understanding Documentation](https://docs.oracle.com/iaas/document-understanding/document-understanding/using/home.htm)
 
+# LiveLabs and Workshops
+ 
+- [Introduction to OCI Document Understanding](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3585)
+
+# Customer Stories
+ 
+- [Trailcon Leasing: Low-code and AI for Automating Invoice Processing & Approval Workflow](https://asktom.oracle.com/pls/apex/f?p=100:551:114803500934032::::P551_INVITED,P551_CLASS_ID:N,21886)
+
 # License
 
 Copyright (c) 2023 Oracle and/or its affiliates.
 
 Licensed under the Universal Permissive License (UPL), Version 1.0.
 
-See [LICENSE](https://github.com/oracle-devrel/technology-engineering/blob/folder-structure/LICENSE) for more details.
+See [LICENSE](https://github.com/oracle-devrel/technology-engineering/blob/main/LICENSE) for more details.
@@ -4,36 +4,65 @@ OCI Language is a cloud-based AI service for performing sophisticated text analy
 
 # Table of Contents
 
-1. [Team Publications](#publications)
-2. [Useful Links](#useful-uinks)
-3. [LiveLabs and Workshops](#livelabs-and-workshops) 
-4. [Reusable Assets Overview](#reusable-assets)
+- [AI Language](#ai-language)
+- [Table of Contents](#table-of-contents)
+  - [Team Publications](#team-publications)
+  - [Architecture Center](#architecture-center)
+  - [LiveLabs and Workshops](#livelabs-and-workshops)
+  - [Reusable Assets](#reusable-assets)
+  - [Useful Links](#useful-links)
+  - [Customer Stories](#customer-stories)
+- [License](#license)
 
-## Publications
+# Team Publications
 
 - [Saving the Bees using AI: One Positive Entity at a Time](https://www.linkedin.com/pulse/saving-bees-using-ai-one-positive-entity-time-ismail-syed/)
-- [Use OCI Language for customer feedback analysis](https://docs.oracle.com/en/solutions/oci-ai-language/index.html#GUID-33D63770-1F4D-4AAE-BC6D-D42C62D10CC2)
-
-## LiveLabs and Workshops
- 
-- [Get started with Oracle Cloud Infrastructure Language](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=887&clear=RR,180&session=5298742340912)
-- [Perform Sentiment Analysis with OCI AI Language Service and OAC](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3214&clear=RR,180&session=5298742340912)
-- [Deliver Immersive Conversational User Experiences with OCI AI Services](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3452&clear=RR,180&session=5298742340912)
-- [Build applications with Oracle’s AI services](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3674&clear=RR,180&session=5298742340912)
 
 ## Reusable Assets
 
 - [OCI AI Language Service introduction video](https://www.youtube.com/watch?v=-t6jje8SRXU)
+- [Real-Time Outlook Email Analysis with Oracle Integration & OCI AI Language](https://youtu.be/qzyzdAZjUU0?si=moC-O47m7L1nrhqx)
+    - Through a Live Demo you will see how Oracle Integration Cloud work seamlessly with Oracle Cloud Streaming & API Gateway for instant Outlook Messages capture via Microsoft Graph Webhooks
+    
+    - Explore Email Sentiment Analysis & Categorization with Oracle Cloud AI Language Service
+    
+    - Explore Email "Quick Replies" Generation with Oracle Cloud Generative AI Service (in Beta Program, limited availability)
+
+    - Explore No-Code Integration flow into Oracle Autonomous Database & Automatic Creation of Service Tickets into Customer Service Apps, all orchestrated by Oracle Integration Cloud
+    
+    - Finally, watch live Email Classification & Analysis Dashboard with Oracle Analytics Cloud
+- [Enabling a WhatsApp Customer HelpMate using OCI Generative AI, AI Language & Integration](https://www.youtube.com/watch?v=ryo3wVB_69E)
+    - Use OCI Generative AI (in pre-availability) for "Customer Service Quick Replies" Generation for Whatsapp Neutral Messages (customer questions, queries, etc.), sentence-level sentiment analysis from OCI AI Language to uncover overall sentiment and set service ticket severity for negative Whatsapp messages, automatically classify Customer Service tickets through OCI AI Language custom text classification and aspect-based sentiment analysis (ABSA) services.
+    - Learn how Oracle Integration Cloud and Oracle Cloud Infrastructure (OCI) Streaming allow real-time capture of WhatsApp messages.
+    - All this automation using OCI AI Services APIs orchestrated by Oracle Integration Cloud (using no-code integration approach)
 - [Enabling an Event-Driven, Real-Time Twitter Sentiment Analysis Dashboard Demo ](https://www.youtube.com/watch?v=9hvUxLSE3Vg)
 - [Smarter Apps with AI, OIC partner community webcast June 2023](https://videohub.oracle.com/media/Smarter+AI+Apps+with+OIC+partner+community+webcast+June+2023-1080p30/1_m2yjnvf9)
     - OCI Language and Document Understanding are cloud-based AI services for performing sophisticated text analysis and extracting data from all kinds of documents e.g. Passport, Driving License, Invoices, Receipt etc. You can use these services to build intelligent applications by leveraging REST APIs. You can use these services to build intelligent applications by leveraging REST APIs and automate using Oracle Integration Cloud. This allows you to process unstructured text for use cases such as sentiment analysis, service ticket classification, document extraction, and more using pretrained models or your own custom models leveraging OCI Data Labelling.
+- [AI Language demo](https://youtu.be/w8vFTKp4JME)
+- [AI Language - Hotel Reviews (AI Language, OAC)](https://youtu.be/pmf90oUZGH4)
+
+# Architecture Center
+
+- [Use OCI Language for customer feedback analysis](https://docs.oracle.com/en/solutions/oci-ai-language/index.html#GUID-33D63770-1F4D-4AAE-BC6D-D42C62D10CC2)
 
-## Useful Links
+# Useful Links
 
 - [Oracle AI Language on oracle.com](https://www.oracle.com/uk/artificial-intelligence/language/)
 - [Oracle AI Language documentation](https://docs.oracle.com/en-us/iaas/language/using/language.htm)
 - [Oracle AI Language blog announcement](https://blogs.oracle.com/ai-and-datascience/post/announcing-oci-language)
 
+
+# LiveLabs and Workshops
+ 
+- [Get started with Oracle Cloud Infrastructure Language](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=887&clear=RR,180&session=5298742340912)
+- [Perform Sentiment Analysis with OCI AI Language Service and OAC](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3214&clear=RR,180&session=5298742340912)
+- [Deliver Immersive Conversational User Experiences with OCI AI Services](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3452&clear=RR,180&session=5298742340912)
+- [Build applications with Oracle’s AI services](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3674&clear=RR,180&session=5298742340912)
+
+# Customer Stories
+ 
+- [Aon improves customer experience with OCI Language service](https://www.oracle.com/customers/aon-case-study/)
+
 # License
 
 Copyright (c) 2023 Oracle and/or its affiliates.
 
@@ -4,25 +4,36 @@ OCI Speech is an AI service that applies automatic speech recognition technology
 
 # Table of Contents
 
-1. [Team Publications](#team-publications)
-2. [Useful Links](#useful-uinks)
-3. [LiveLabs and Workshops](#livelabs-and-workshops) 
-4. [Reusable Assets Overview](#reusable-assets-overview)
+- [AI Speech](#ai-speech)
+- [Table of Contents](#table-of-contents)
+  - [Team Publications](#team-publications)
+  - [Architecture Center](#architecture-center)
+  - [LiveLabs and Workshops](#livelabs-and-workshops)
+  - [Reusable Assets Overview](#reusable-assets-overview)
+  - [Useful Links](#useful-links)
+- [License](#license)
+ 
+# Team Publications
+
+## Reusable Assets Overview
 
-## Team Publications
+- [Demos built using OCI Python SDK](https://github.com/luigisaetta/oci-speech-demos)
+- [AI Speech console demo](https://youtu.be/EWBSoSLNph8)
+
+# Architecture Center
 
-### LiveLabs and Workshops
+- [Use OCI Speech to transcribe natural language](https://docs.oracle.com/en/solutions/ai-speech/index.html)
+
+# LiveLabs and Workshops
 
 - [Introduction to OCI Speech](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3135&clear=RR,180&session=106771425893627)
 
-### Reusable Assets Overview
- 
-- [Demos built using OCI Python SDK](https://github.com/luigisaetta/oci-speech-demos)
 
-## Useful Links
+# Useful Links
 
 - [Oracle AI Speech on oracle.com](https://www.oracle.com/uk/artificial-intelligence/speech/)
 - [Oracle AI Speech documentation](https://docs.oracle.com/en-us/iaas/Content/speech/home.htm)
+- [Oracle Speech AI service now supports diarization](https://blogs.oracle.com/ai-and-datascience/post/oracle-speech-ai-service-now-supports-diarization)
 
 
 # License