Merge branch 'main' into jcg-genai-whatsapp-customer-service-quickreplies

Author: jcgocol

ai-and-app-modernisation/ai-services/ai-document-understanding/README.md

@@ -13,7 +13,13 @@ Oracle Cloud Infrastructure (OCI) Document Understanding is an AI service that e
 # Team Publications
 
 ## Reusable Assets Overview
- 
+
+- [Cloud Coaching - AI Based & Real Time Gmail Invoice Documents Processing into Oracle Fusion ERP Cloud](https://youtu.be/wq7HH-WYslU?si=wBqH5eEkcC0hYKqj)
+    How can you speed up your Account Payable Invoice Processing Cycle? Document Understanding and OCI Intelligent Automation Engine running on top of Oracle Fusion ERP Cloud can help:
+    - Through a live demo, we show how to use it to enable an AI-based, Event-Driven and Real-Time Invoice Processing Solution into Oracle Fusion ERP Cloud on top of Gmail Invoices as Attachments
+    - Learn how Oracle Integration Cloud combined with OCI Streaming to allow real-time capture of Gmail Messages (leveraging Gmail Push Notifications via Google Cloud Pub/Sub)
+    - Then, using AI Document Understanding, uncover Invoice Documents Data using the Key-Value Extraction and automatically load it into Oracle Fusion ERP Cloud using Oracle Integration Cloud's native connectors
+
 - [Cloud Coaching - Automating Invoice Handling using OIC and AI Document Understanding Service](https://www.youtube.com/watch?v=pjdQzFscOrk)
     - In this session, we demonstrate how you can use OCI AI Document Understanding service's pre-trained models to extract key information from invoices and use Oracle Integration Cloud to automate the whole process. It also includes kick-starting process workflows where human intervention is required.
 - [Demo: Automate Invoice Handling - Oracle Integration Cloud & AI Document Understanding Service](https://youtu.be/k72CcNhmOjs)

ai-and-app-modernisation/ai-services/ai-language/README.md

@@ -21,6 +21,10 @@ OCI Language is a cloud-based AI service for performing sophisticated text analy
 ## Reusable Assets
 
 - [OCI AI Language Service introduction video](https://www.youtube.com/watch?v=-t6jje8SRXU)
+- [Enabling a WhatsApp Customer HelpMate using OCI Generative AI, AI Language & Integration](https://www.youtube.com/watch?v=ryo3wVB_69E)
+    - Use OCI Generative AI (in pre-availability) for "Customer Service Quick Replies" Generation for Whatsapp Neutral Messages (customer questions, queries, etc.), sentence-level sentiment analysis from OCI AI Language to uncover overall sentiment and set service ticket severity for negative Whatsapp messages, automatically classify Customer Service tickets through OCI AI Language custom text classification and aspect-based sentiment analysis (ABSA) services.
+    - Learn how Oracle Integration Cloud and Oracle Cloud Infrastructure (OCI) Streaming allow real-time capture of WhatsApp messages.
+    - All this automation using OCI AI Services APIs orchestrated by Oracle Integration Cloud (using no-code integration approach)
 - [Enabling an Event-Driven, Real-Time Twitter Sentiment Analysis Dashboard Demo ](https://www.youtube.com/watch?v=9hvUxLSE3Vg)
 - [Smarter Apps with AI, OIC partner community webcast June 2023](https://videohub.oracle.com/media/Smarter+AI+Apps+with+OIC+partner+community+webcast+June+2023-1080p30/1_m2yjnvf9)
     - OCI Language and Document Understanding are cloud-based AI services for performing sophisticated text analysis and extracting data from all kinds of documents e.g. Passport, Driving License, Invoices, Receipt etc. You can use these services to build intelligent applications by leveraging REST APIs. You can use these services to build intelligent applications by leveraging REST APIs and automate using Oracle Integration Cloud. This allows you to process unstructured text for use cases such as sentiment analysis, service ticket classification, document extraction, and more using pretrained models or your own custom models leveraging OCI Data Labelling.

ai-and-app-modernisation/app-integration-and-automation/shared-assets/README.md

@@ -13,6 +13,22 @@ This section contains various examples related to Application Integration: demo
 
 ## Demos
 
+- [Cloud Coaching On-Demand: Enabling a WhatsApp Customer HelpMate using OCI Generative AI, AI Language & Integration](https://youtu.be/ryo3wVB_69E)
+    - Learn how Oracle Integration Cloud and Oracle Cloud Infrastructure (OCI) Streaming allow real-time capture of WhatsApp messages.
+
+    - Use OCI Generative AI (in pre-availability) for "Customer Service Quick Replies" Generation for Whatsapp Neutral Messages (customer questions, queries, etc.), sentence-level sentiment analysis from OCI AI Language to uncover overall sentiment and set service ticket severity for negative Whatsapp messages, automatically classify Customer Service tickets through OCI AI Language custom text classification and aspect-based sentiment analysis (ABSA) services.
+
+    - All this automation using OCI AI Services APIs orchestrated by Oracle Integration Cloud (using no-code integration approach).
+
+- [Cloud Coaching Webinar: AI Based & Real Time Gmail Invoice Documents Processing into Oracle Fusion ERP Cloud](https://youtu.be/wq7HH-WYslU)
+    - How can you speed up your Account Payable Invoice Processing Cycle? Document Understanding and OCI Intelligent Automation Engine running on top of Oracle Fusion ERP Cloud can help.
+    
+    - Through a live demo, we show how to use it to enable an AI-based, Event-Driven and Real-Time Invoice Processing Solution into Oracle Fusion ERP Cloud on top of Gmail Invoices as Attachments.
+    
+    - Learn how Oracle Integration Cloud combined with OCI Streaming and API Gateway allow real-time capture of Gmail Messages (leveraging Gmail Push Notifications via Google Cloud Pub/Sub).
+    
+    - Then, using AI Document Understanding, uncover Invoice Documents Data using the Key-Value Extraction and automatically load it into Oracle Fusion ERP Cloud using Oracle Integration Cloud's native connectors.
+
 - [Usecase - Fusion HCM Payslips to FTP](https://www.youtube.com/watch?v=KxKfnmfHPc8)
     - This video will demonstrate a common use case, how you can extract data from Fusion HCM using Oracle Integration. You will learn how to download Payslips from Fusion HCM and send it to FTP Server using Oracle Integration
         Demonstration includes:

cloud-infrastructure/compute-including-hpc/compute-software/windows/README.md

@@ -0,0 +1,12 @@
+# Windows Instances on OCI
+
+
+This section includes manuals for Windows Instances on OCI
+
+# License
+
+Copyright (c) 2023 Oracle and/or its affiliates.
+
+Licensed under the Universal Permissive License (UPL), Version 1.0.
+
+See [LICENSE](https://github.com/oracle-devrel/technology-engineering/blob/folder-structure/LICENSE) for more details.

cloud-infrastructure/compute-including-hpc/compute-software/windows/Setting-your-own-password-to-a-newly-launched-Windows-Instance.pdf

@@ -15,6 +15,7 @@ Security of Data is at the core of our products.   As a team, we focus on Securi
 - [Setting Data Safe Email Notifications on Security baseline Configuration Drift](https://www.linkedin.com/pulse/setting-data-safe-email-notifications-security-baseline-ilyas/)
 - [Compliance Reporting with Oracle Data Safe Security Assessment](https://www.linkedin.com/pulse/compliance-reporting-oracle-data-safe-security-assessment-ilyas/)
 - [Data Redaction Demo](https://youtu.be/6FMgzi2eLNk)
+- [Data Redaction - Extend it to multiple columns and Analytics](https://www.youtube.com/watch?v=Q0K2caAtGIY)
 
 ## Useful Links 
 

data-platform/data-security/README.md

@@ -45,6 +45,8 @@ Check out the links below to detailed videos, technical demonstrations, blog art
     - Step by step Video Demo on automating the Database Patching of Oracle Base Database in OCI
 - [CLONE PDB options as a Migration Method for Windows Databases to Oracle Cloud Infrastructure](https://carlosal.wordpress.com/2023/07/14/clone-pdb-options-as-a-migration-method-for-windows-databases-to-oracle-cloud-infrastructure/)
     - Blog technical article about migrating Windows Oracle Databases to OCI using Oracle REMOTE CLONE PDB and REFRESHABLE PDB functionalities, available on Carlos Álvarez's public platform
+- [Ace your Database Migration to Oracle Exadata Database Service on Dedicated Infrastructure](https://www.youtube.com/watch?v=luBezgN7sa0)
+     - Cloud Customer Connect session delivered by Amalraj Puthenchira explaining how to use the Oracle Zero Downtime Migration(ZDM) tool to migrate Oracle Database on Linux to Exadata Database Service on Dedicated Infrastructure.
 
 
 # License

data-platform/modernise/README.md

@@ -31,6 +31,8 @@ Oracle Zero Downtime Migration (ZDM) is the Oracle Maximum Availability Architec
     - Detailed, step-by-step guide for ZDM wallet setup
 - [Red Hot Universally Speaking - Zero Downtime Migration session on YouTube](https://www.youtube.com/watch?v=1jQ9GtAKDF0)
     - Red Hot Webinar delivered by Amalraj Puthenchira and Carlos Alvarez capturing an in depth description of Zero Downtime Migration - features, functionality, use-cases and technical demonstration
+- [Ace your Database Migration to Oracle Exadata Database Service on Dedicated Infrastructure](https://www.youtube.com/watch?v=luBezgN7sa0)
+     - Cloud Customer Connect session delivered by Amalraj Puthenchira explaining how to use the Oracle Zero Downtime Migration(ZDM) tool to migrate Oracle Database on Linux to Exadata Database Service on Dedicated Infrastructure.
 
 
 ## Useful Links