chore: add bug and feature issue templates (#1040)

Signed-off-by: behnazh-w <[email protected]>

Author: behnazh-w

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug Report
+about: Report a bug or unexpected behavior in Macaron.
+title: "[Bug] - [Describe Issue]"
+labels: bug, triage
+assignees: ''
+---
+
+### Description
+Please provide a clear and concise description of the issue you're experiencing with Macaron. Be as detailed as possible about the problem.
+
+### Steps to Reproduce
+Please list the steps required to reproduce the issue:
+
+1. **Step 1**: [Describe the first step]
+2. **Step 2**: [Describe the second step]
+3. **Step 3**: [Describe the third step]
+4. [Continue adding steps if necessary]
+
+### Expected Behavior
+What were you expecting to happen?
+
+### Actual Behavior
+What actually happened? Please include any error messages, logs, or unexpected behavior you observed.
+
+### Debug Information
+Please run the command again with the `--verbose` [option](https://oracle.github.io/macaron/pages/cli_usage/index.html#cmdoption-v) to provide debug information. This will help us diagnose the issue more effectively. You can add this option to the command like this:
+
+```shell
+./run_macaron.sh --verbose [other options]
+```
+
+Attach the debug output here if possible.
+
+### Environment Information
+To assist with troubleshooting, please provide the following information about your environment:
+
+Operating System: (e.g., Ubuntu 20.04, macOS 11.2)
+
+CPU architecture information (e.g., x86-64 (AMD64))
+
+Bash Version: (Run bash --version to get the version)
+
+Docker or Podman Version: (Run docker --version to get the version)
+
+If you are using Macaron as a Python package, please indicate that in your environment details and specify the Python version you are using.
+
+Macaron version or commit hash where the issue occurs.
+
+Additional Information: (Any other relevant details, such as hardware or network environment, such as proxies)
+
+### Screenshots or Logs
+If applicable, please provide screenshots or logs that illustrate the bug.
+
+### Additional Information
+Any other information that might be useful to identify or fix the bug. For example:
+
+Any steps that worked around the issue
+
+Specific configurations or files that may be relevant

.github/ISSUE_TEMPLATE/config.yaml

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+# Copyright (c) 2025 - 2025, Oracle and/or its affiliates. All rights reserved.
+# Licensed under the Universal Permissive License v 1.0 as shown at https://oss.oracle.com/licenses/upl/.
+
+blank_issues_enabled: false
+contact_links:
+- name: GitHub Discussions
+  url: https://github.com/oracle/macaron/discussions
+  about: Please ask and answer questions here.
+- name: Security Reports
+  url: https://github.com/oracle/macaron/blob/main/SECURITY.md
+  about: Please report security vulnerabilities following the instructions.

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature Request
+about: Suggest a new feature or enhancement for Macaron.
+title: "[Feature Request] - [Describe Feature]"
+labels: enhancement, feature
+assignees: ''
+
+---
+
+### Description
+Please provide a clear and concise description of the feature or enhancement you'd like to see in Macaron. Explain why it would be useful and how it could improve the tool.
+
+### Proposed Feature
+What functionality or feature would you like to add to Macaron? Please describe it in detail.
+
+### Use Case