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‎.github/ISSUE_TEMPLATE/announcements.md

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---
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name: Announcements
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about: Use this if you are sharing something interesting
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title: ''
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labels: announcement
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assignees: ''
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---
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Let us know if you are speaking at a conference on node-oracledb, or have a new package or app that uses node-oracledb, or something similarly exciting.

‎.github/ISSUE_TEMPLATE/bug_report.md

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---
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name: Bug report
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about: Create a report to help us improve
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title: ''
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labels: bug
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assignees: ''
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---
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1. With the async/await programming style, make sure you are using 'await' in the right places.
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2. Is it an error or a hang or a crash?
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3. What error(s) you are seeing?
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**Cut and paste text showing the command you ran. No screenshots. Use a gist for long screen output and logs: see https://gist.github.com/**.
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4. Include a runnable Node.js script that shows the problem.
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Include all SQL needed to create the database schema.
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5. Run node and show the output of:
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```
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process.platform
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process.version
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process.arch
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require('oracledb').versionString
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```
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6. What is your Oracle Database version?

‎.github/ISSUE_TEMPLATE/documentation-and-example-improvements.md

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---
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name: Documentation and Example Improvements
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about: Use this to suggest changes to documentation and examples
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title: ''
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labels: bug
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assignees: ''
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---
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- Include a link to the documentation section or the example
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- Describe the confusion
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- Suggest changes that would help

‎.github/ISSUE_TEMPLATE/enhancement-requests.md

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---
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name: Enhancement Requests
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about: Use this for enhancement requests
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title: ''
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labels: enhancement
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assignees: ''
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---
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1. Review existing [enhancement requests](https://github.com/oracle/node-oracledb/issues?q=is%3Aissue+is%3Aopen+label%3Aenhancement)
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2. Describe your new request in detail
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3. Give supporting information about tools and operating systems. Give relevant product version numbers

‎.github/ISSUE_TEMPLATE/general-questions-and-runtime-problems.md

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---
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name: General Questions and Runtime Problems
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about: For general node-oracledb questions
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title: ''
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labels: question
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assignees: ''
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---
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1. Review the [user manual](https://oracle.github.io/node-oracledb/doc/api.html)
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2. Describe the problem
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**Cut and paste text showing the command you ran. No screenshots. Use a gist for long screen output and logs: see https://gist.github.com/**.
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3. Include a runnable Node.js script that shows the problem.
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Include all SQL needed to create the database schema.
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The more details you give, the more we can help.
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4. Run node and show the output of:
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```
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process.platform
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process.version
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process.arch
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require('oracledb').versionString
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```
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5. What is your Oracle Database version?

‎.github/ISSUE_TEMPLATE/installation-questions.md

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---
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name: Installation Questions
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about: Use this for node-oracledb installation questions
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title: ''
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labels: install & configuration
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assignees: ''
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---
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# Do these first
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- Review and follow the [installation instructions](https://oracle.github.io/node-oracledb/INSTALL.html)
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- Review the [troubleshooting tips](https://oracle.github.io/node-oracledb/INSTALL.html#troubleshooting)
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- If you have a `DPI-1047` error, review both the above again before opening an issue.
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# Answer the following questions
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1. Describe the problem and show the error you have.
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**Cut and paste text showing the command you ran. No screenshots. Use a gist for long screen output and logs: see https://gist.github.com/**.
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2. What Node.js version are you using? Run node and show the output of:
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```
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process.platform
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process.version
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process.arch
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```
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3. Are you installing into vanilla Node.js, or using something like Electron?
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4. Show the directory listing where your Oracle client libraries are installed (e.g. the Instant Client directory). Is it 64-bit or 32-bit?
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5. Show what the `PATH` environment variable (on Windows) or `LD_LIBRARY_PATH` (on Linux) are set to? On macOS, show what is in `~/lib`.
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6. Show any Oracle environment variables set (e.g. ORACLE_HOME, ORACLE_BASE).

‎.github/issue_template.md

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