Link to non-dev versions of the doc. Add specific commands to find versions.

Author: cjbj

.github/issue_template.md

@@ -15,25 +15,25 @@ See https://www.oracle.com/support/assurance/vulnerability-remediation/reporting
 
 ### For installation issues:
 
-- Review the install instructions https://github.com/oracle/node-oracledb/blob/master/INSTALL.md
+- Review the install instructions https://oracle.github.io/node-oracledb/INSTALL.html
 
-- Review the troubleshooting tips https://github.com/oracle/node-oracledb/blob/master/INSTALL.md#troubleshooting
+- Review the troubleshooting tips https://oracle.github.io/node-oracledb/INSTALL.html#troubleshooting
 
 #### Answer the following questions:
 
-1. What is your Node.js version?  Is it 64-bit or 32-bit?  Run `version.js` from https://github.com/oracle/node-oracledb/blob/master/examples/version.js
+1. What is your Node.js version: use `console.log(process.version)`?  Is it 64-bit or 32-bit: use `console.log(process.arch)`?
 
-2. What is your node-oracledb version?
+2. What is your node-oracledb version: use `console.log(oracledb.versionString)`?
 
 3. What *exact* command caused the problem (e.g. what command did you try to install with)?  Who were you logged in as?
 
 4. What error(s) you are seeing?
 
-5. What OS (and version) is Node.js executing on?
+5. What OS (and version) is Node.js executing on: use `console.log(process.platform)`?
 
-6. What is your Oracle client (e.g. Instant Client) version?  Is it 64-bit or 32-bit?  How was it installed?  Where is it installed?
+6. What is your Oracle client (e.g. Instant Client) version: use `console.log(oracledb.oracleClientVersionString)`?  Is it 64-bit or 32-bit?  How was it installed?  Where is it installed?
 
-7. What is your Oracle Database version?
+7. What is your Oracle Database version: use `console.log(connection.oracleServerVersionString)`?
 
 8. What is the `PATH` environment variable (on Windows) or `LD_LIBRARY_PATH` (on Linux) set to?  On macOS, what is in `~/lib`?