"Send images to email" - Not working on the weekends

[Freddie9087]

I'm having an issue where my P3245-LVE and P3265-LVE cameras will not send images according to the schedule or at all. For context I'll create 2 schedules (Mon - Fri 1700 - 0500) , and (Sat - Mon 0000 - 0500) via a script and some xml like this:

<?xml version="1.0" encoding="UTF-8"?>
    <SOAP-ENV:Envelope
      xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope"
    >
      <SOAP-ENV:Header/>
      <SOAP-ENV:Body xmlns:aev="http://www.axis.com/vapix/ws/event1">
        
    <aev:AddScheduledEvent>
        <aev:NewScheduledEvent>
          <aev:Name>{name0}</aev:Name>
        
          <aev:Schedule>
              <aev:ICalendar Dialect="http://www.axis.com/vapix/ws/ical1">DTSTART:197001{sday}T{startime}00
DTEND:197001{eday}T{endtime}00
RRULE:FREQ=WEEKLY{type1}</aev:ICalendar>
          </aev:Schedule>
        </aev:NewScheduledEvent>
    </aev:AddScheduledEvent>
      </SOAP-ENV:Body>
    </SOAP-ENV:Envelope>

Now the Mon - Fri schedule works like normal - sending images during armed times - but once Saturday comes around for some weird reason the second schedule doesn't start. On saturday the camera stops sending at the mon - fri disarm time 0500. No images get sent past that time and for the whole weekend the camera will not send events, completely ignoring the second schedule. I got a python script to read in the remote system logs from the camera for "real time" debugging. And I'm not sure if this is related or not but, when the camera should be sending the event on saturday (after 0500) its writing a bunch of warnings like this to the log.

Why would the camera be sending hundreds of thousands of warnings like this "notification message queue for subscription '22' is full, dropping 1 message" a sec. I Checked with other live cameras we have, one with low activity and the other with medium activity and they both only log actual actions taken and not a whole bunch of the above the warnings.

The issue started a few weeks from today and Its only occured on actual installs that we do for clients. I can't recreate the problem on my own test cams. I'll pretend its an install and run the same scripts at the same state as any cam during an install. But then the camera sends during the armed times in the Sat - Mon schedule. That wasn't super helpful so I'm just a bit stuck. The issue can be resolved simply by turning the rule on and off via the gui and removing and readding rules via my scripts. After toggling the rule the camera begins to send images during the armed times. What could be wrong with the inital script run during an install? And why would recreating the rule fix this issue? Any help would be greatly appreciated.

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[vivekatoffice]

Hi @Freddie9087 ,

From the error message, it looks like the load on the camera is very high. The camera server log may help to understand the issue with AXIS Server Report Viewer.

[UDP 38497] Received from ('166.251.154.240', 37107): 2025-08-09T12:57:40.870-05:00 axis-b8a44f74cd00 [ WARNING ]
wsd[1629]: notification message queue for subscription '26' is full, dropping 1 message

[UDP 38497] Received from ('166.251.154.240', 37107): 2025-08-09T12:57:40.953-05:00 axis-b8a44f74cd00 [ WARNING ]
wsd[1629]: notification message queue for subscription '22' is full, dropping 1 message

[UDP 38497] Received from ('166.251.154.240', 37107): 2025-08-09T12:57:40.975-05:00 axis-b8a44f74cd00 [ WARNING ]
wsd[1629]: notification message queue for subscription '26' is full, dropping 1 message

[UDP 38497] Received from ('166.251.154.240', 37107): 2025-08-09T12:57:41.052-05:00 axis-b8a44f74cd00 [ WARNING ]
wsd[1629]: notification message queue for subscription '22' is full, dropping 1 message

[UDP 38497] Received from ('166.251.154.240', 37107): 2025-08-09T12:57:41.078-05:00 axis-b8a44f74cd00 [ WARNING ]
wsd[1629]: notification message queue for subscription '26' is full, dropping 1 message

[UDP 38497] Received from ('166.251.154.240', 37107): 2025-08-09T12:57:41.099-05:00 axis-b8a44f74cd00 [ NOTICE ]
jpeg-streamer[716]: HTTP VIDEO session terminated from 34.229.1.205

Scheduled events

Best way to troubleshoot the schedule is to do it manually in the Axis device Webpage and compare the output:

[vivekatoffice]

Feel free to re-open it OR share the solution/alternative/comment if already resolved👁️‍🗨️