PTZ Zoom Control via Axis API Not Working on Q1805-LE

[shafaquecraw-git]

Hello Team,

I am working with an Axis Q1805-LE camera and trying to control the PTZ zoom function through the HTTP API. The web interface allows me to zoom correctly with optical zoom, but when I use the API, the video looks cropped and blurry as if it’s only doing digital zoom.

I have tried using the following API calls:
http://192.168.0.90/axis-cgi/com/ptz.cgi?zoom=1000

However, the camera doesn’t respond properly, or the result looks like digital zoom rather than true optical zoom.

Issue:
Optical zoom works correctly via the web interface.
API zoom calls result in cropped/blurry video (seems like digital zoom).

Question:
What is the correct API command or parameter to trigger optical zoom on the Q1805-LE?
Is there a configuration setting needed to ensure the API uses optical zoom instead of digital zoom?

[github-actions[bot]]

This automatically generated reply acts as a friendly reminder.

Answers to your questions will most often come from the community, from developers like yourself. You will, from time to time, find that Axis employees answers some of the questions, but this is not a guarantee. Think of the discussion forum as a complement to other support channels, not a replacement to any of them.

If your question remains unanswered for a period of time, please revisit it to see whether it can be improved by following the guidelines listed in Axis support guidelines.

[rocky-ji]

The new camera has new API:
https://developer.axis.com/vapix/network-video/optics-control/
But if you still want to use the PTZ command to control the Q1805, please wait for the OS 12.6

[rocky-ji]

There is one option will allow the camera to support PTZ command for Q1806&Q1805, you need upgrade to OS12.6 and then in plain config, there is option PTZ legacy mode, just activate it and reboot the camera, then you should be able use the PTZ command.

This functionality is imported from OS 12.5, but there is bug for this and sometimes camera will be out of focus, so please waiting for the official OS 12.6, will fix it.

[vivekatoffice]

Hi @rocky-ji ,
Thanks for sharing this 😄 . I tested with AXIS Q1805-LE Bullet Camera (AXIS OS version 12.5.73) works well with PTZ APIs:

Request URL: http://195.60.68.14:11048/axis-cgi/com/ptz.cgi?zoom=5300&camera=1
Request Method: GET
Status Code: 204 No Content

It is also possible to revert it to the previous setup:

[vivekatoffice]

Hi @shafaquecraw-git ,
You need to use the optical zoom. It is only supporting the Digital PTZ as mentioned by you 😉 .

Image reference

For example, I tested the AXIS Q1806-LE Bullet Camera using AXIS Virtual Loan Tool

API details on VAPIX documentation:

Optics Control: setMagnification

URL:

http://195.60.68.14:11047/axis-cgi/opticscontrol.cgi

Body:

{
  "apiVersion": "1",
  "method": "setMagnification",
  "params": {
    "optics": [
      {
        "magnification": 9.48,
        "opticsId": "0"
      }
    ]
  }
}

[rocky-ji]

Now official OS 12.6.85 is available, please try according my guide to enable PTZ legacy mode, then the focus speed should be much quicker when zooming comparing to optics control API.

[shafaquecraw-git]

Dear Rocky Ji, I hope you are doing well. As per your guidance on the Q1805 camera and the availability of OS 12.6.85, I would like to further discuss and test the Zoom API functionality. To proceed smoothly, may I request you to kindly arrange a remote session via *AnyDesk* or *UltraViewer* at your convenience? This will help us review the implementation and address any issues directly during the session. Please let me know your suitable time slot so I can ensure availability. Looking forward to your confirmation. Best regards, Craw Cyber Security Provide Training & Certifications Mohammad Shafaque | Data Scientist

[vivekatoffice]

Note:

Answers to your questions will most often come from the community, from developers like yourself. You will, from time to time, find that Axis employees answers some of the questions, but this is not a guarantee. Think of the discussion forum as a complement to other support channels, not a replacement to any of them.

If your question remains unanswered for a period of time, please revisit it to see whether it can be improved by following the guidelines listed in Axis support guidelines.