Auto recovery of realtime pulse images due to network connection failure

[wangcarlton]

Hi,

We’re using AXIS cameras connected through Teltonika routers, and the cameras currently send pulse images to our API endpoint every two minutes (https://developer.axis.com/computer-vision/how-to-guides/send-images-to-aws-s3/). However, when the router loses connection - usually due to a SIM outage, those images are lost during that period.

Is there any solution to prevent this? Ideally, the AXIS cameras would support some form of buffering and retry mechanism, but I haven’t been able to find any documentation confirming this.

Thank you.

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[vivekatoffice]

Hi @wangcarlton ,
You are working with ACAP? or cloud upload is via VAPIX Event and action services

If you are working on your own ACAP:

Explore How to manage storage disks in an ACAP application example to save images to the SD card when a network disconnection occurs.

Alternative third-party ACAP:
@Cacsjep 's ACAP (MISSING FEATURES) :

You can contact [email protected] to check if they can handle some form of buffering and a retry mechanism

[wangcarlton]

@vivekatoffice
Thank you for your reply.
We currently have the following setup:

1. Rules and recipients configured in the Axis camera console to send real-time pulse images to an external AWS API Gateway every 2 minutes.
2. Backup solution: an ACAP application installed on the Axis camera that saves 2-minute interval images locally to the SD card.

In situations where the camera loses connection, the images are stored locally and must be restored manually.
I’m wondering if there is a quick way to remotely list and retrieve the images from the SD card so we can automatically restore any missing ones.

[Cacsjep]

@wangcarlton did you use our missing Features ACAP or a different one ?

[wangcarlton]

A different one

[Cacsjep]

@wangcarlton Then I don't know hehe 😂

[Cacsjep]

@wangcarlton with our you can query them via Rest API fyi