Starting a new build stuck on loading information

[Pieter-JanRobrechtCronos]

If you are looking for help, please confirm the following...

• I confirm I have searched the Docs, Codemagic Sample Projects, and GitHub Discussions.
• I confirm the software versions on my local computer match the ones in CI environment (e.g. Xcode version, Gradle version). See here
• I confirm I am able to do a fresh clone of the repository and build the project on my local computer.

Which mobile framework are you using?

Flutter (Dart)

Steps to reproduce

1. Navigate to app
2. Tap start new build

Expected results

Open pop-up where branch and codemagic.yaml information is loaded

Actual results

The pop-up is opened, but not all information is loaded

Build id (optional)

No response

[arvid504]

I have the same issue. Furthermore, triggering a job via the API gives a successful response and a URL to the supposedly started job, but that URL just resolves to a 404

[arvid504]

Seems to be working now.

Strangely, neither https://status.codemagic.io/ nor https://www.githubstatus.com/ reported any issues

[Becca-Saka]

Hello @arvid504 , this should have been resolved for everyone now. Can you confirm?

[arvid504]

Yes. What was the issue?

[TijlIvens]

Hello @arvid504 , this should have been resolved for everyone now. Can you confirm?

Hey, we are still experiencing this issue. On all our apps accounts and browsers

[RoarGronmo]

We are too still experiencing this kind of problems at the moment, we recide in Norway, Europe.

It looks like this, where the "Start new build" is disabled.

[asolab-company]

Have the same issue. All the projects have problem with loading codemagic.yaml file

[asolab-company]

now it looks like correct

[RoarGronmo]

Confirming, at least it starts.

[Mik77o]

We have the same issue for now. After clicking Start new build, the button becomes disabled.

[Mik77o]

Now it has started!

[Knospfer]

I have the same issue

[ambrose40]

Same issue for all our projects today.

[Becca-Saka]

We apologise for the inconvenience caused, but can everyone please retry? It should be good now. Please let me know if you still have issues starting your builds.

[Pieter-JanRobrechtCronos]

This seems to be fixed for us.

[Knospfer]

It’s working now, thank you!

[Becca-Saka]

Great, going ahead to close this then.

[Pieter-JanRobrechtCronos]

For future reference, can we check the status somewhere, since neither https://status.codemagic.io/ nor https://www.githubstatus.com/ reported any issues?

[Becca-Saka]

You can check our annoucements. We posted about this earlier.

[Pieter-JanRobrechtCronos]

But what's the point of having a status page if this doesn't reflect the actual status? After this incident, I've received questions from several colleagues asking if anything is wrong. My first (and frankly only thought) is to check the status page and not check if there are any announcements.
On https://status.codemagic.io, you're also able to subscribe to updates, which is useful to quickly update my colleagues since this is linked to our slack.

[arvid504]

Agreed. Or providing a notice on the announcements page explaining that the status may not be fully correct, and a link to the announcements page on GitHub would help discoverability.

Once I had found the status page I assumed that was all that Codemagic provided in terms of status notices and stopped looking for further information. I was not aware of the announcements page existing.