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Their assumption is correct. The input of the OneBox has a low impedance, that prevents the DO1-DO3 of the Harp Behavior to properly drive the signal to 0 V and therefore unable to detect the logic '0'.

If any of the Harp Behavior PORT0-2 is available, I would suggest to try using a port breakout board and connect to one of those digital outputs.

Other alternatives are: lower the value of the passive pull-down resistor on the Harp Behavior (start with about one-quarter of the current resistor) or use a digital buffer (we typically build our own, not sure if there is anything out of the shelf already assembled).

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