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Hi @jcolinger3 ,

{"carrier_name":"ups","tracking_number":"1ZR98E274291458999"}

This one should be the right request, carrier_name is for ups, not the carrier_id (mva-ups)
Here are two things I would look for

  • Can you make sure that your token is for the right mode (test/live)? Make an API request to /v1/connections with the same token to see if mva-ups is returned in the list of your carrier connections

  • Second, you should try /trackers page of the dashboard Track a shipment button and see if the carrier appears as an option.
    Then, if you create the trackers from there, check the /developers/logs page to review the API request used to create the tracker

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@jcolinger3
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