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pages/web/hosting/how_to_upgrade_web_hosting_offer/guide.en-gb.md

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updated: 2023-04-19
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**Last updated 15rd February 2023**
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**Last updated 15th February 2023**
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## Objective
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Before switching your hosting plan to a lower plan, ensure that the new plan has enough FTP users.
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You can view the number of FTP users in your OVHcloud Control Panel. Go to the `Web Cloud`{.action} section, then select the plan concerned in the `Hosting`{.action} section on the left-hand side. On the page that appears, click on the `FTP-SSH`{.action} tab. In the lower part of the next page, a table lists all FTP users created for your Web Hosting plan.
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You can view the number of FTP users in your OVHcloud Control Panel. Go to the `Web Cloud`{.action} section, then select the plan concerned in the `Hosting plans`{.action} section on the left-hand side. On the page that appears, click on the `FTP-SSH`{.action} tab. In the lower part of the next page, a table lists all FTP users created for your Web Hosting plan.
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To delete FTP users, click the `...`{.action} to the right of the FTP user you want to delete, then `Delete`{.action}.
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