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Merge pull request #7785 from ovh/YC-PNRv2-presentatiion
[PNRv2] - Guided Tour documentation
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---
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title: Einführung in das OVHcloud Kundencenter
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excerpt: So greifen Sie in der neuen Version des OVHcloud Kundencenters auf Ihren Account und Ihre Dienste zu
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updated: 2025-04-24
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---
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<style>
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details>summary {
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color:rgb(33, 153, 232) !important;
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cursor: pointer;
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}
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details>summary::before {
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content:'\25B6';
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padding-right:1ch;
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}
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details[open]>summary::before {
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content:'\25BC';
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}
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</style>
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## Ziel
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Seit April 2025 haben die Teams von OVHcloud eine neue Navigation in Ihrem Kundencenter eingerichtet, um die Verwaltung Ihres Accounts und Ihrer Dienste zu vereinfachen.
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**In dieser Anleitung erhalten Sie eine kurze Einführung in die Navigation im OVHcloud Kundencenter.**
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## Voraussetzungen
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- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager).
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## In der praktischen Anwendung
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### Wie kann ich auf meinen Account zugreifen?
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Greifen Sie jederzeit auf die Verwaltung Ihres Accounts zu, indem Sie oben rechts im Kundencenter auf Ihren Namen klicken.
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![Kundencenter - Mein Account](images/01-account-access.png){.thumbnail width="1000"}
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### Wie verwalte ich meinen Account und meine Informationen?
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Klicken Sie auf Ihren Namen, um Ihr Profil, Ihre Zahlungsarten und Ihren Support zu aktualisieren.<br>
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Über das gleiche Menü haben Sie schnellen Zugriff auf Ihre Rechnungen, Bestellungen und die Verwaltung Ihrer Dienstleistungen.<br>
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Sie finden dort auch Links zu den von OVHcloud versandten E-Mails (`Meine Kommunikation`{.action}) und den verschiedenen Kontakten, die mit Ihren Diensten verbunden sind.
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![Kundencenter - Meinen Account verwalten](images/02-account-menu.png){.thumbnail width="1000"}
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/// details | Nützliche Links
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- [OVHcloud Kunden-Account absichern und persönliche Informationen verwalten](/pages/account_and_service_management/account_information/all_about_username)
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- [Best Practices für die Verwaltung Ihrer Dienstleistungen und Ihres OVHcloud Accounts](/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices)
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- [Wie verlängere ich meine OVHcloud Dienste?](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal)
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- [Meine Zahlungsarten verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)
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- [OVHcloud Bestellungen verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders)
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- [OVHcloud Rechnungen verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management)
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- [Die Kontakte Ihrer Dienste verwalten](/pages/account_and_service_management/account_information/managing_contacts)
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///
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### Wie kann ich auf meine Dienstleistungen zugreifen?
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Das Menü für den Zugriff auf die OVHcloud Dienste befindet sich nun links im Kundencenter. Sie haben Zugriff auf sämtliche OVHcloud Dienste, sodass Sie Ihr Angebot problemlos mit zusätzlichen und angepassten Diensten ergänzen können.
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Ihre Dienste sind mit einem blauen Kreis gekennzeichnet<sup>1</sup>.
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![Kundencenter - Meine Dienste](images/03-services.png){.thumbnail width="1000"}
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### Zusätzliche Tastenkombinationen
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Unten links im Kundencenter finden Sie die Shortcuts, um unsere Partner auf unserem Marketplace kennenzulernen, in Echtzeit über den Status Ihrer Dienstleistungen auf dem Laufenden zu bleiben und Ihren CO2-Fußabdruck einzuschätzen.
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**Benötigen Sie Hilfe?** Besuchen Sie das Help Center, um Antworten auf Ihre Fragen zu erhalten.
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![Kundencenter - Zusätzliche Tastenkombinationen](images/04-shortcuts.png){.thumbnail width="1000"}
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/// details | Nützliche Links
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- [Das Help Center von OVHcloud](https://help.ovhcloud.com/csm?id=csm_get_help)
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- [OVHcloud Partner-Suche](/links/partner)
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- [OVHcloud Status](https://www.status-ovhcloud.com/en)
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- [How to get the carbon footprint of your OVHcloud services](/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint) (EN)
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///
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## Weiterführende Informationen
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Treten Sie unserer [User Community](/links/community) bei.
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<sup>1</sup>: Nicht verfügbar für Public Cloud Dienste.
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---
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title: "Presentation of the new OVHcloud Control Panel navigation"
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excerpt: "Find out how to access your account and services in the new version of the OVHcloud Control Panel"
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updated: 2025-04-24
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---
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<style>
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details>summary {
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color:rgb(33, 153, 232) !important;
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cursor: pointer;
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}
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details>summary::before {
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content:'\25B6';
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padding-right:1ch;
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}
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details[open]>summary::before {
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content:'\25BC';
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}
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</style>
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## Objective
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Since April 2025, OVHcloud teams have introduced a new navigation in your Control Panel to manage your account and services more easily.
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**This guide will give you a quick guided tour of the new OVHcloud Control Panel navigation.**
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## Requirements
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- Access to the [OVHcloud Control Panel](/links/manager)
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## Instructions
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### How do I access my account?
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Access your account management at any time by clicking on your name in the top right-hand corner of the OVHcloud Control Panel.
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![Control Panel - my account](images/01-account-access.png){.thumbnail width="1000"}
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### How do I manage my account and my information?
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Click your name to update your profile, payment methods, and support level.<br>
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The same menu gives you quick access to your invoices, orders and management of your services.<br>
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You will also find links to service emails sent by OVHcloud (`My messages`{.action}) and the different contacts linked to your services.
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![Control Panel - Manage my account](images/02-account-menu.png){.thumbnail width="1000"}
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/// details | Useful links
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- [Securing my OVHcloud account and managing my personal information](/pages/account_and_service_management/account_information/all_about_username)
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- [Best practices for managing your OVHcloud services and account](/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices)
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- [How to renew OVHcloud services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal)
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- [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)
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- [Managing OVHcloud orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders)
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- [Managing OVHcloud bills](/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management)
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- [Managing contacts for your services](/pages/account_and_service_management/account_information/managing_contacts)
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///
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### How do I access my services?
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The menu for accessing OVHcloud services is now displayed on the left-hand side of the OVHcloud Control Panel. All OVHcloud services are accessible here, so you can easily supplement your solution with additional, adapted services.
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The services you have are indicated by a blue chip<sup>1</sup>.
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![Control Panel - my services](images/03-services.png){.thumbnail width="1000"}
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### Additional shortcuts
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In the bottom left-hand corner of the OVHcloud Control Panel, there are shortcuts that enable you to find out more about our Marketplace on our Marketplace, to stay informed about the status of your services in real time, and estimate your carbon footprint.
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**Need help?** Access the Help Center, your support requests, and Live Chat.
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![Control Panel - additional shortcuts](images/04-shortcuts.png){.thumbnail width="1000"}
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/// details | Useful links
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- [OVHcloud Help Center](https://help.ovhcloud.com/csm?id=csm_get_help)
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- [OVHcloud partner directory](/links/partner)
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- [OVHcloud Status](https://www.status-ovhcloud.com/)
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- [How to get the carbon footprint of your OVHcloud services](/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint)
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///
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## Go further
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Join our [community of users](/links/community).
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<sup>1</sup>: Not available on Public Cloud services.
Lines changed: 88 additions & 0 deletions
Original file line numberDiff line numberDiff line change
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---
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title: "Presentation of the new OVHcloud Control Panel navigation"
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excerpt: "Find out how to access your account and services in the new version of the OVHcloud Control Panel"
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updated: 2025-04-24
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---
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<style>
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details>summary {
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color:rgb(33, 153, 232) !important;
10+
cursor: pointer;
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}
12+
details>summary::before {
13+
content:'\25B6';
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padding-right:1ch;
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}
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details[open]>summary::before {
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content:'\25BC';
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}
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</style>
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## Objective
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Since April 2025, OVHcloud teams have introduced a new navigation in your Control Panel to manage your account and services more easily.
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**This guide will give you a quick guided tour of the new OVHcloud Control Panel navigation.**
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## Requirements
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- Access to the [OVHcloud Control Panel](/links/manager)
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## Instructions
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### How do I access my account?
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Access your account management at any time by clicking on your name in the top right-hand corner of the OVHcloud Control Panel.
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37+
![Control Panel - my account](images/01-account-access.png){.thumbnail width="1000"}
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### How do I manage my account and my information?
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Click your name to update your profile, payment methods, and support level.<br>
42+
The same menu gives you quick access to your invoices, orders and management of your services.<br>
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You will also find links to service emails sent by OVHcloud (`My messages`{.action}) and the different contacts linked to your services.
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![Control Panel - Manage my account](images/02-account-menu.png){.thumbnail width="1000"}
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/// details | Useful links
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- [Securing my OVHcloud account and managing my personal information](/pages/account_and_service_management/account_information/all_about_username)
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- [Best practices for managing your OVHcloud services and account](/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices)
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- [How to renew OVHcloud services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal)
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- [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)
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- [Managing OVHcloud orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders)
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- [Managing OVHcloud bills](/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management)
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- [Managing contacts for your services](/pages/account_and_service_management/account_information/managing_contacts)
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///
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### How do I access my services?
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The menu for accessing OVHcloud services is now displayed on the left-hand side of the OVHcloud Control Panel. All OVHcloud services are accessible here, so you can easily supplement your solution with additional, adapted services.
62+
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The services you have are indicated by a blue chip<sup>1</sup>.
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![Control Panel - my services](images/03-services.png){.thumbnail width="1000"}
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### Additional shortcuts
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In the bottom left-hand corner of the OVHcloud Control Panel, there are shortcuts that enable you to find out more about our Marketplace on our Marketplace, to stay informed about the status of your services in real time, and estimate your carbon footprint.
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**Need help?** Access the Help Center, your support requests, and Live Chat.
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![Control Panel - additional shortcuts](images/04-shortcuts.png){.thumbnail width="1000"}
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/// details | Useful links
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- [OVHcloud Help Center](https://help.ovhcloud.com/csm?id=csm_get_help)
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- [OVHcloud partner directory](/links/partner)
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- [OVHcloud Status](https://www.status-ovhcloud.com/)
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- [How to get the carbon footprint of your OVHcloud services](/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint)
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///
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## Go further
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Join our [community of users](/links/community).
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<sup>1</sup>: Not available on Public Cloud services.
Lines changed: 88 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,88 @@
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---
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title: "Presentation of the new OVHcloud Control Panel navigation"
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excerpt: "Find out how to access your account and services in the new version of the OVHcloud Control Panel"
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updated: 2025-04-24
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---
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<style>
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details>summary {
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color:rgb(33, 153, 232) !important;
10+
cursor: pointer;
11+
}
12+
details>summary::before {
13+
content:'\25B6';
14+
padding-right:1ch;
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}
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details[open]>summary::before {
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content:'\25BC';
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}
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</style>
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## Objective
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Since April 2025, OVHcloud teams have introduced a new navigation in your Control Panel to manage your account and services more easily.
24+
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**This guide will give you a quick guided tour of the new OVHcloud Control Panel navigation.**
26+
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## Requirements
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- Access to the [OVHcloud Control Panel](/links/manager)
30+
31+
## Instructions
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### How do I access my account?
34+
35+
Access your account management at any time by clicking on your name in the top right-hand corner of the OVHcloud Control Panel.
36+
37+
![Control Panel - my account](images/01-account-access.png){.thumbnail width="1000"}
38+
39+
### How do I manage my account and my information?
40+
41+
Click your name to update your profile, payment methods, and support level.<br>
42+
The same menu gives you quick access to your invoices, orders and management of your services.<br>
43+
You will also find links to service emails sent by OVHcloud (`My messages`{.action}) and the different contacts linked to your services.
44+
45+
![Control Panel - Manage my account](images/02-account-menu.png){.thumbnail width="1000"}
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/// details | Useful links
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- [Securing my OVHcloud account and managing my personal information](/pages/account_and_service_management/account_information/all_about_username)
50+
- [Best practices for managing your OVHcloud services and account](/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices)
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- [How to renew OVHcloud services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal)
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- [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)
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- [Managing OVHcloud orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders)
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- [Managing OVHcloud bills](/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management)
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- [Managing contacts for your services](/pages/account_and_service_management/account_information/managing_contacts)
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///
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### How do I access my services?
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The menu for accessing OVHcloud services is now displayed on the left-hand side of the OVHcloud Control Panel. All OVHcloud services are accessible here, so you can easily supplement your solution with additional, adapted services.
62+
63+
The services you have are indicated by a blue chip<sup>1</sup>.
64+
65+
![Control Panel - my services](images/03-services.png){.thumbnail width="1000"}
66+
67+
### Additional shortcuts
68+
69+
In the bottom left-hand corner of the OVHcloud Control Panel, there are shortcuts that enable you to find out more about our Marketplace on our Marketplace, to stay informed about the status of your services in real time, and estimate your carbon footprint.
70+
71+
**Need help?** Access the Help Center, your support requests, and Live Chat.
72+
73+
![Control Panel - additional shortcuts](images/04-shortcuts.png){.thumbnail width="1000"}
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/// details | Useful links
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- [OVHcloud Help Center](https://help.ovhcloud.com/csm?id=csm_get_help)
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- [OVHcloud partner directory](/links/partner)
79+
- [OVHcloud Status](https://www.status-ovhcloud.com/)
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- [How to get the carbon footprint of your OVHcloud services](/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint)
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///
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## Go further
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Join our [community of users](/links/community).
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<sup>1</sup>: Not available on Public Cloud services.

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