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excerpt: "Find out how to change the owner of a a domain name in the OVHcloud Control Panel"
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title: "Domain name - How do I change the owner?"
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excerpt: "Find out how to change a domain name owner, or update the information associated with it"
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updated: 2025-01-31
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---
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## Objective
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In addition to providing [contacts](/pages/account_and_service_management/account_information/managing_contacts), registering a domain name requires you to enter information on the domain name owner. In this context, **owner** pertains to either a natural person or a legal person (private or public organisation) holding the usage rights to this domain name. A **domain trade** refers to the act of modifying this information in a legally binding way i.e. the transfer of usage rights to a new **owner**. For example, this process is the mandatory procedure when a company changes its name.
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In addition to providing [contacts](/pages/account_and_service_management/account_information/managing_contacts), registering a domain name requires you to enter information on the domain name owner. In this context, **owner** pertains to either a natural person or a legal person (private or public organisation) holding the usage rights to this domain name. **The change of owner** refers to the transfer of ownership rights from one person or company to another. The **owner** information has legal value. This process is mandatory if a company changes its name.
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> [!primary]
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>This operation will not move your domain name to another OVHcloud customer account.
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>
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>To do this you need to change the domain name's [contacts](/pages/account_and_service_management/account_information/managing_contacts).
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>
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> If you need to make a change of owner and a change of contact for the same domain name, there is no preferential order. However, it is the administrator contact who is able to initiate these operations. These two changes are therefore made in the Control Panel of the domain name administrator contact.
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> If you need to change the owner and contact for the same domain name, there is no particular order. However, it is the administrative contact who is able to launch these operations. These two changes are therefore made in the Control Panel of the domain name’s administrative contact.
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>
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> Information about the domain name holder is only of administrative value, and is completely independent of the information that can be linked to an OVHcloud NIC handle. As a result, an individual or organisation (company, association, etc.) that has only been declared as the owner of a domain name does not have access to the OVHcloud Control Panel.
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> The information related to the domain name owner has only an administrative value, and is totally independent of the information that can be associated with an OVHcloud NIC handle. As a result, an individual or organization (company, association, etc.) solely declared as a domain name owner does not have access to the OVHcloud Control Panel.
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**This guide explains how to change the owner of a domain name.**
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**Find out how to change a domain name owner, or update the information associated with it.**
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## Requirements
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- Access to the [OVHcloud Control Panel](/links/manager).
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- A domain name registered with OVHcloud for which no operation (owner change, transfer, creation) is in progress. If an operation has recently been completed on this domain name, there is a mandatory waiting period of 60 calendar days before a new operation can be started.
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- You are the [admin contact](/pages/account_and_service_management/account_information/managing_contacts) for the domain name concerned.
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- You have permission from the current domain name owner to initiate a domain trade.
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- You have permission from the current domain name owner to change owners.
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## Instructions
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@@ -45,55 +45,78 @@ In addition to providing [contacts](/pages/account_and_service_management/accoun
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> - The [list of **TLD**s available at OVHcloud](/links/web/domains-tld)
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> - The domain name status updates. To check this, log in to your [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section. In the left-hand column, click `Domain names`{.action}, then `Ongoing operations`{.action}.
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### Step 1: Select the domain
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Log in to your [OVHcloud Control Panel](/links/manager) and select `Web Cloud`{.action}. In the `Domain names`{.action} section of the OVHcloud Control Panel, select the generic top-level domain (gTLD) you would like to change the owner of.
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### Step 2: Inititate the owner change procedure
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In the `General information`{.action} tab, go to the **Plan** section in the bottom right corner. Click `...`{.action} next to the **contacts**, then click `Change owner`{.action}.
>> On the new page, go to the **Owner** box, then click the `Edit`{.action} button.
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>> {.thumbnail}
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> **Step 5**
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>> > [!warning]
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>> >
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>> > Any change to the owner's first name, surname, organization, legal status or email address is considered a **owner change**.
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>> >
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>> > If you modify **only** the owner's contact details other than those mentioned above, make your changes directly, then click `Confirm`{.action}. In this specific case, it will not be necessary to initiate a request for a change of owner. For this operation, you do not need to confirm the changes by email.
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>> >
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>> > If applicable and to initiate the change of owner request, click on the link at the bottom of the page entitled `Click here to continue`{.action}.
>> A new tab of your browser will open with all domains eligible for the owner change. Select a domain name from the list by ticking the box on the left. This step can also be used to initiate a grouped operation. It is thus possible to initiate a change of owner for several domain names at once, for example to change the owner of all *.ovh* domains if their current owners are identical.
>> Once you have made your choices, click `Continue`{.action}.
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>>
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> **Step 7**
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>>
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>> In the owner details form, ensure that you enter valid information in all mandatory fields. Be careful with typing errors and use [ASCII printable characters](http://facweb.cs.depaul.edu/sjost/it212/documents/ascii-pr.htm) whenever possible. Please note that any inaccurate or false information may result in a technical error and therefore a delay in the entire process.
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>> Once you have confirmed your request, you will be sent two emails to confirm or cancel it:
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>> - an email sent to the current registrant;
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>> - an email sent to the new owner.
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>> If the email address is not modified as part of the owner change, the reference email address will receive both emails, but each of these emails must be confirmed.
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>> Once both recipients have confirmed the request by email, the domain name owner change will take effect.
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> [!warning]
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> Any changes to the owner’s first name, surname, organisation, legal status and email address are treated as a change of owner.
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> If you are only changing owner details other than mentioned above, continue with the section [Updating the owner information](#updateownerinformation) below.
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A new browser tab will open with all eligible domains. Select a domain name on the list by using the checkbox to the left of it. This step can also be used to launch a bulk operation: it is possible to initiate a domain trade for multiple domain names at once, for example to change the owner of all .ovh domains. When you have made your choices, click `Continue`{.action}.
In the owner details form, make sure to enter valid information into all the required fields. Avoid spelling mistakes and using [ASCII printable characters](http://facweb.cs.depaul.edu/sjost/it212/documents/ascii-pr.htm) whenever possible. Please note that any inaccurate or false information may cause a technical error and therefore a delay of the entire trading process.
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Once you have confirmed your trade request, two emails will be sent to confirm or decline this change:
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- one sent to the current owner’s email address
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- one sent to the future owner’s email address
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If the email address is not changed as part of the domain trade, one recipient will receive both emails but each of them needs to be confirmed regardless.
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<br>Once the two recipients confirm the agreement via email, the domain name owner change will become effective.
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> [!warning]
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> - The procedure must be validated by both parties within 14 days of the request. **After this period, the procedure is canceled**.
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> - The procedure can be validated by both parties during a period of 14 days. **After this period, the procedure is cancelled**.
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> - If the change is declined by one of the two parties, the action will be cancelled.
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> - If the change is rejected by either party, the request is canceled.
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> - If the current owner's email address is obsolete or inaccessible, you can **in this case**, contact support directly by creating a support ticket from your [OVHcloud Help Center](https://help.ovhcloud.com/csm?id=csm_get_help).
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> - If the current owner’s email address is obsolete or inaccessible, you can **in this case**, contact support directly by creating a support ticket from your [OVHcloud Help Center](https://help.ovhcloud.com/csm?id=csm_get_help).
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> - If the domain name owner has been successfully changed, the domain name will be blocked from being [transferred to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain) for a period of 60 days.
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### Updating the owner information <aname="updateownerinformation"></a>
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If you need to update some secondary information such as phone number, address etc., you do not have to start a trade procedure. It can be edited directly in the [OVHcloud Control Panel](/links/manager).
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In the **Plan** section of the `General information`{.action} tab, click on `...`{.action} next to the **contacts**, then click `Refresh holder information`{.action}.
With this operation you do not need to confirm changes by email.
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> - If the domain name owner has been modified, the domain name cannot be [transferred to another registrar](/pages/web_cloud/domains/transfer_outgoing_domain) for a period of 60 days.
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