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Copy file name to clipboardExpand all lines: pages/web_cloud/email_and_collaborative_solutions/mx_plan/email_generalities/guide.en-gb.md
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## Requirements
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- An MX plan solution, available with a [web hosting plan](/links/web/hosting), a [100M free hosting](/links/web/domains-free-hosting), or ordered separately
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- Access to the [OVHcloud Control Panel](/links/manager).
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- Access to the [OVHcloud Control Panel](/links/manager)
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## Instructions <aname="instructions"></a>
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>
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> Depending on the activation date of your MX Plan solution, or on a recent migration, the email technology associated with it may differ. This version is characterized by its webmail interface. To identify it:
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> - In the `General information`{.action} tab, note the technology used under the **Webmail** comment in the `Subscription`{.action} or `Connection`{.action} box.
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> - In the `General information`{.action} tab, note the technology used under the **** comment in the `Subscription`{.action} or `Connection`{.action} box.
### Create an email address <aname="create-email"></a>
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>> -**Account size**: Determine the size you would like to assign to the email account.
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>> -**Password**: [Enter a password](/pages/account_and_service_management/account_information/manage-ovh-password) and confirm it. For security reasons, we recommend not using the same password twice, choosing one that does not contain any personal information (e.g. your surname, first name and date of birth), and renewing it regularly.
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>> Once you have filled in the fields, click `Next`{.action}, then check the information that appears in the summary. If the information is correct, click `Confirm`{.action}. Repeat this step as necessary, depending on the number of accounts you have.
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>> Once you have filled in the fields, click `Next`{.action}, then check the information that appears in the summary. If the information is correct, click `Confirm`{.action}. Repeat this step as necessary, depending on the number of accounts you have.
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### Use your email addresses <aname="consult-emails"></a>
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Once you have created your email addresses, you can start using them. There are two ways of doing this: using webmail from an internet browser, or using an email client.
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Once you have created your email addresses, you can start using them. There are two ways of doing this: using webmail from a browser, or using an email client.
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#### Use Webmail <aname="consult-emails-webmail"></a>
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> [!tabs]
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> **Roundcube**
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>> You should see an interface similar to the image below with the word “Rouncube” in the top left.
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>> You should see an interface similar to the image below with the word "Roundcube" in the top left.
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>> To find out how to use the Roundcube interface, please read our guide on [Using an email address via the Roundcube webmail](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/email_roundcube) .
>> As shown in the image below, a window will appear with the word “Zimbra” in the top left-hand corner.
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>> As shown in the image below, a window will appear with the word "Zimbra" in the top left-hand corner.
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>> To find out how to use your email address via Zimbra webmail, please refer to our guide on [Using Zimbra webmail](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/email_zimbra) .
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>> When you log in to webmail for the first time, you are prompted to set the interface language and the time zone you are in. Your inbox will then appear.
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>> To find out how to use your email address via OWA webmail, please refer to our guide on [Using your email address via Outlook Web App (OWA) webmail](/pages/web_cloud/email_and_collaborative_solutions/using_the_outlook_web_app_webmail/email_owa).
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>> To find out how to use your email address via OWA webmail, please refer to our guide on [Using your email address via Outlook Web App (OWA) webmail](/pages/web_cloud/email_and_collaborative_solutions/using_the_outlook_web_app_webmail/email_owa).
-**AMERICA/ASIA-PACIFIC server (outgoing)**: pop.mail.ovh.ca.
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-**Port**: 465.
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-**Security type**: SSL/TLS.
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> [!tabs]
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> **Roundcube**
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>> To add a redirection or an alias, click on the `Emails`{.action} tab of your MX Plan service, then click on the `Manage redirections`{.action} button on the right.
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>> To add a redirection or an alias, click on the `Emails`{.action} tab of your MX Plan service, then click on the `Manage redirections`{.action} button on the right.
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>> The table of redirections that are already active appears. On the right, click `Add a redirection`{.action} to start creating your redirection or alias.
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>> -`From address`: Enter the email address you would like to redirect.<br>
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> **OWA and Zimbra**
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>> When you are using **OWA** or **Zimbra** technology, you can do this in two ways:
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>> When you are using **OWA** or **Zimbra**, you can do this in two ways:
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>> 1.**Create your redirection via webmail**: Via inbox rules or filters. These rules, which are applied when an email is received, allow an email to be forwarded or redirected. To do this, please follow our guide on [Inbox rules via the OWA interface](/pages/web_cloud/email_and_collaborative_solutions/using_the_outlook_web_app_webmail/creating-inbox-rules-in-owa-mx-plan), or read the Filters chapter of our guide on [Using webmail Zimbra](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/email_zimbra).
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>> 1.**Create your redirection via webmail**: Via inbox rules or filters. These rules, which are applied when an email is received, allow an email to be forwarded or redirected. To do this, please follow our guide on [Inbox rules via the OWA interface](/pages/web_cloud/email_and_collaborative_solutions/using_the_outlook_web_app_webmail/creating-inbox-rules-in-owa-mx-plan), or read the Filters section of our guide on [Using webmail Zimbra](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/email_zimbra).
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>> 2.**Create your redirection and alias via the OVHcloud Control Panel**: To add a redirection or alias, click on the `Redirections`{.action} tab. The table of redirections that are already active is displayed. On the right, click `Add a redirection`{.action}.
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### Automatic reply <aname="autoreply"></a>
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When you need to leave, it is important to be able to set up an automatic response to indicate that you cannot view or process your emails.
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It is important to be able to set up an automatic response in case you cannot view or process your emails.
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Select the tab corresponding to the email technology of your MX Plan solution:
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> [!tabs]
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> **Roundcube**
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>> To add an automatic reply to one of your email addresses, click on the `Emails`{.action} tab of your MX Plan service, then click the `Manage replies`{.action} button on the right.
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>> To add an automatic reply to one of your email addresses, click on the `Emails`{.action} tab of your MX Plan service, then click the `Manage replies`{.action} button on the right.
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>> The table of auto-replies that are already active is displayed. On the right, click `Add auto-reply`{.action} to start creating your redirection or alias.
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>> For more details on setting up an automatic response from your MX Plan service in the OVHcloud Control Panel, please read our guide on “[MX Plan - Creating an automatic response on an email address](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/feature_auto_responses)”.
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> **Zimbra**
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>> You can set up an automatic reply directly by logging in to your email address via Webmail. For further details, please refer to our guide on [Using Zimbra webmail](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/email_zimbra) , and go to our summary page to select “Automatic replies/Voicemail”.
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>> You can set up an automatic reply directly by logging in to your email account via Webmail. For further details, please refer to our guide on [Using Zimbra webmail](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/email_zimbra), in the section “Automatic replies/Voicemail”.
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> **OWA**
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>> You can set up an automatic reply directly by logging in to your email address via Webmail. For further details, please refer to our guide on [Using an email address via the Outlook Web App (OWA)](/pages/web_cloud/email_and_collaborative_solutions/using_the_outlook_web_app_webmail/email_owa) , and go directly to the chapter on Adding automatic replies .
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>> You can set up an automatic reply directly by logging in to your email account via Webmail. For further details, please refer to the section "Adding automatic replies" in our guide on [Using an email address via the Outlook Web App (OWA)](/pages/web_cloud/email_and_collaborative_solutions/using_the_outlook_web_app_webmail/email_owa).
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