Many HTTP status code 524 errors for API responses

[kazuhisa-wada]

Hi,

We're facing many HTTP status code 524 errors of responses for API requests while rate limits are not hit obviously.
Does anyone know if there is additional rate limit other than what is listed here https://docs.perplexity.ai/guides/rate-limits ?

Or is there any good tips to prevent HTTP 524 errors ?

This situation seems to have started since late last week. Also wanted other guys to join this thread who have been facing this issue.

[kazuhisa-wada]

@shubhang98
Could you kindly point me to where I should raise this ?
I believe this is sort of issue and so as a temporary action I just put it on this thread.
Here is good place to raise?

[shubhang98]

can you email [email protected]? one of our team members can look into this.

[kazuhisa-wada]

ok, thanks for your suggestion.