Create 2025-09-23-invalid-submissions.mdx

Author: pete-docs

src/content/changelog/email-security-cf1/2025-09-23-invalid-submissions.mdx

@@ -0,0 +1,40 @@
+---
+title: Invalid Submissions Feedback
+description: Feedback for invalid submissions that prevent Email Security from providing continuous protection
+date: 2025-09-23T23:11:49Z
+---
+
+
+Email Security relies on your submissions to continuously improve our detection models. However, we often receive submissions in formats that cannot be ingested, such as incomplete EMLs, screenshots, or text files.
+
+
+To ensure all customer feedback is actionable, we have launched two new features to manage invalid submissions sent to our team and user [submission aliases](https://developers.cloudflare.com/cloudflare-one/email-security/phish-submissions/#submission-addresses):
+
+
+-   **Email Notifications:** You can now automatically notify users by email when they provide an invalid submission, educating them on the correct format. To enable this, go to [Settings](https://one.dash.cloudflare.com/?to=/:account/email-security/settings) → **Invalid submission emails** and toggle the feature on.
+
+
+![EmailSec-Invalid-Submissions-Toggle](~/assets/images/changelog/email-security/EmailSec-Invalid-Submissions-Toggle.png)
+
+
+
+-   **Invalid Submission Dashboard:** You can quickly identify which users need education to provide valid submissions so Cloudflare can provide continuous protection.  
+
+
+![EmailSec-Invalid-Submissions-Dashboard](~/assets/images/changelog/email-security/EmailSec-Invalid-Submissions-Dashboard.png)
+
+
+
+
+
+Learn more about this feature on [invalid submissions](https://developers.cloudflare.com/cloudflare-one/email-security/email-monitoring/search-email/#invalid-submissions).
+
+
+
+
+This feature is available across these Email Security packages: 
+-   **Advantage** 
+-   **Enterprise** 
+-   **Enterprise + PhishGuard** 
+
+