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Copy file name to clipboardExpand all lines: content/documentation/PineNote/Getting_started.md
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## Important note for buyers after October 2024
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{{< admonition type="note" >}}
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Dear new PineNote users, you may have noticed that suspend/resume is not
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working on your new PineNote! You may also noticed that using rkdeveloptool is
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not possible because you cannot trigger maskrom mode using the magnet method.
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Dear new PineNote users, you may have noticed that suspend/resume is not working on your new PineNote! You may also noticed that using rkdeveloptool is not possible because you cannot trigger maskrom mode using the magnet method.
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These issues are caused by differences in testing procedures of the shipped
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Debian-based image, and factory flashing procedures. Namely, the factory used a
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Windows-based flashing system, and it turned out that this system does
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overwrite crucial parts of the u-boot bootloader with same only-partially
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working data. The effect is that the PineNote will boot, but not suspend.
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These issues are caused by differences in testing procedures of the shipped Debian-based image, and factory flashing procedures. Namely, the factory used a Windows-based flashing system, and it turned out that this system does overwrite crucial parts of the u-boot bootloader with same only-partially working data. The effect is that the PineNote will boot, but not suspend.
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### Fixing the issue
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Fortunately the PineNote ships with a complete set of bootloader files and
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fixing the issue is a matter of a few shell commands:, which are flashing a
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working U-Boot to get MASKROM with magnet working on PineNote:
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Fortunately the PineNote ships with a complete set of bootloader files and fixing the issue is a matter of a few shell commands:, which are flashing a working U-Boot to get MASKROM with magnet working on PineNote:
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1. Login via UART-adapter or ssh, or use the Gnome-Terminal (found in the quick
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slots of the dashboard - switch to BW+Dithering mode for faster screen
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responses):
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1. Login via UART-adapter or ssh, or use the Gnome-Terminal (found in the quick slots of the dashboard - switch to BW+Dithering mode for faster screen responses):
5. Done. The pinenote should now have a proper U-Boot installed, with
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rkdeveloptool-support and suspend.
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5. Done. The pinenote should now have a proper U-Boot installed, with rkdeveloptool-support and suspend.
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---
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***PineNote**
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***Stylus**
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***USB-C to USB-A cable**
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* (only pre 2024 PineNotes) **USB-C to Micro-USB cable** - specifically for the
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stylus
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* (only pre 2024 PineNotes) **USB-C to Micro-USB cable** - specifically for the stylus
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***UART Dongle** - for [UART](/documentation/PineNote/Development/UART/) connectivity
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***Foldable cover**
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**Step 3:** Carefully place the PineNote on top of the side with the adhesive
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strip, ensuring that the corners and edges are properly aligned with the
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device.
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**Step 3:** Carefully place the PineNote on top of the side with the adhesive strip, ensuring that the corners and edges are properly aligned with the device.
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