nova-blocks is blocking page edit tools when activated

[zethofe002]

Hi!

Currently I'm using the Rosa2 theme, a couple of months ago I personalized the whole website using pixelgrade.
Everything worked fine. I wanted to continue my work this week, but al my edit work was gone, I could only see the text of the site underneath each other on the website when previewing.

And when I clicked on a page in WP to edit it I got a blanc page, It wasn't working at all.

After a lot of searching and trying to get it back I found out that when I deactivate nova-blocks, I was able to edit the pages again, or at least the page showed again instead of a blanc page.
But still all of my custom work is not showing, because I deactivated nova-blocks, and it says with every block that I need to activate it to be able to see it.

So now I'm in a loop where I need nova-blocks for editing the site, but when I activate it I can't do anything at all.

Excuse me for my bad English, I hope you understand the problem and maybe have a solution for me.
Thank you in advance!

Kind regards,
Evita

[razwan]

Hello Evita,

I cannot replicate the issue you're describing. In order to narrow down the problem I need to know a few more things:

1. Are you using the free version of Rosa2? What version of Rosa2 are you using?
2. Also what version of the Nova Blocks and Style Manager plugins are you using?

You can also open a support ticket by sending an email at hello@pixelgrade.com for a more streamlined and private conversation to try and fix your specific issue. Whatever you choose is fine. Just let me know if you've sent us an email in order to close this issue until we identify the source of the problem.

Cheers,
Răzvan