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Add plugin export history to Troubleshooting doc. (#212)
Signed-off-by: Hannah Troisi <[email protected]>
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content/en/01-about-pixie/06-troubleshooting.md

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@@ -29,6 +29,7 @@ This page describes how to troubleshoot Pixie. We frequently answer questions on
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- [Why isn't my data exporting?](#troubleshooting-a-pixie-plugin-why-isn't-my-data-exporting-when-i-run-an-opentelemetry-export-script-in-the-live-ui)
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- [How do I check the Pixie logs for plugin errors?](#troubleshooting-a-pixie-plugin-how-do-i-check-the-pixie-logs-for-plugin-errors)
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- [How do I check the status or history of an export script?](#troubleshooting-a-pixie-plugin-how-do-i-check-the-status-or-history-of-an-export-script)
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- [Why isn't my data exporting when I run an OpenTelemetry export script in the Live UI?](#troubleshooting-a-pixie-plugin-why-isn't-my-data-exporting-when-i-run-an-opentelemetry-export-script-in-the-live-ui)
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## Troubleshooting Deployment
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We recommend running through the following troubleshooting flow to determine where the deployment has failed.
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<svg title='Troubleshooting the Deployment of Pixie' src='troubleshoot-flow.svg' />
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<svg title='Troubleshooting the Deployment of Pixie' src='troubleshooting/troubleshoot-flow.svg' />
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*Deploy with CLI gets stuck at “Wait for PEMs/Kelvin”*
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- Did you [configure the data retention scripts](/reference/plugins/plugin-system/#long-term-data-retention)? You will need to enable one or more preset scripts and/or custom export scripts.
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- Did you [check the export status / history](#troubleshooting-a-pixie-plugin-how-do-i-check-the-status-or-history-of-an-export-script)?
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- If you [added a custom export script](/reference/plugins/plugin-system/#long-term-data-retention-creating-custom-export-scripts), did you first test the script in the Live UI's scratch pad? See the [Export OpenTelemetry Data](/tutorials/integrations/otel/) tutorial for directions.
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- Do you see errors in the `kelvin-*` pod logs?
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- Do you see errors in the `vizier-query-broker-*` pod logs?
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### How do I check the status or history of an export script?
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1. Navigate to the Live UI's data export configuration page by clicking the database icon in the left side menu:
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<svg title='Click the database icon to navigate to the data export configuration page.' src='plugin/data-export-icon.png'/>
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2. Pick an export script and click the icon in the **EXPORT STATUS** column.
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<svg title='Click the Export Status icon to navigate to the export history page.' src='troubleshooting/plugin-export-status.png'/>
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3. Select a cluster from the top right drop-down menu.
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<svg title='Click the Export Status icon to navigate to the plugin export logs.' src='troubleshooting/plugin-export-history.png'/>
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4. To see the contents of a truncated **ERROR** table cell, click the cell.
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### How do I check the Pixie logs for plugin errors?
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1. To debug Pixie Plugin issues, first check for errors in the `kelvin-*` pod logs.

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