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Collector log rewording
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gdi/opentelemetry/troubleshoot-logs.rst

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.. _tshoot-logs:
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****************************************************************
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Troubleshoot Collector logs
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Troubleshoot log collection
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****************************************************************
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.. meta::
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:description: Describes known issues when collecting logs with the Splunk Distribution of OpenTelemetry Collector.
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This document describes common issues related to log collection with the Collector.
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.. note:: See also the :new-page:`OpenTelemetry Project troublehooting docs <https://opentelemetry.io/docs/collector/troubleshooting>` for more information about debugging.
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To troubleshoot the health and performance of the Collector see the :new-page:`OpenTelemetry Project troublehooting docs <https://opentelemetry.io/docs/collector/troubleshooting>`. It includes information about troubleshooting tools and debugging.
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Here are some common issues related to log collection on the Collector.
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Source isn't generating logs
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My source isn't generating logs
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=========================================
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If using Linux, run the following commands to check if the source is generating Collector logs:
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If using Linux, run the following commands to check if the source is generating logs:
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.. code-block:: bash
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tail -f /var/log/myTestLog.log
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journalctl -u my-service.service -f
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If using Windows, run the following command to check if the source is generating Collector logs:
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If using Windows, run the following command to check if the source is generating logs:
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.. code-block:: shell
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While every attempt is made to properly configure permissions, it is possible that td-agent does not have the permission required to collect logs. Debug logging should indicate this issue.
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It is possible that the ``<parser>`` section configuration does not match the log events.
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It's possible that the ``<parser>`` section configuration does not match the log events.
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If you see a message such as "2021-03-17 02:14:44 +0000 [debug]: #0 connect new socket", Fluentd is working as expected. You need to activate debug logging to see this message.
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Collector isn't configured properly
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The Collector isn't configured properly
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=========================================
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.. note:: Fluentd is part of the Splunk Distribution of OpenTelemetry Collector, but deactivated by default for Linux and Windows. To activate it, use the ``--with-fluentd`` option when installing the Collector for Linux, or the ``with_fluentd = 1`` option when installing the Collector for Windows.
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To turn off logs colletion, see :ref:`exclude-log-data` for more information.
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Send logs from the Collector to Splunk Cloud Platform or Enterprise
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Send logs to Splunk Cloud Platform or Enterprise using the Collector
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==================================================================================
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To send logs from the Collector to Splunk Cloud Platform or Splunk Enterprise, see :ref:`send_logs_to_splunk`.

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