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1 | 1 | --- |
2 | 2 | title: Support |
3 | 3 | description: Start here to get developer support for Polkadot. Connect with the team, find help, and explore resources beyond the documentation. |
4 | | -template: index-page.html |
5 | 4 | hide: |
6 | 5 | - footer |
7 | 6 | --- |
8 | 7 |
|
9 | | -# Need Help Fast? |
| 8 | +# Polkadot Developer Support |
| 9 | + |
| 10 | +You're already in the docs — solid start. But sometimes you need more: answers, real examples, someone to talk to. This support hub is here to help you move forward — faster. |
| 11 | + |
| 12 | +If something’s missing, unclear, or broken — **[tell us](https://github.com/polkadot-developers/polkadot-docs/issues/new?template=docs-issue.yml){target=\_blank}**. Your feedback makes the whole ecosystem better for everyone. |
| 13 | + |
| 14 | +## Support Channels |
10 | 15 |
|
11 | 16 | Use one of the channels below to get live technical support or ask questions. |
12 | 17 |
|
13 | | -<div class="button-wrapper" style="display: flex; justify-content: flex-start;"> |
14 | | - <a href="https://t.me/substratedevs" class="md-button" style="margin-right: 1rem; text-decoration: none;"> |
15 | | - Connect to Telegram |
16 | | - </a> |
17 | | - <a href="https://polkadot-discord.w3f.tools/" class="md-button" style="text-decoration: none;"> |
18 | | - Connect to Discord |
19 | | - </a> |
| 18 | +<div class="grid cards support" markdown> |
| 19 | + |
| 20 | +- :simple-telegram:{ .sub } **Telegram: Polkadot Developer Support** |
| 21 | + |
| 22 | + <ul class="card-list"> |
| 23 | + <li> **Who’s there:** DevRel team and active developer community. </li> |
| 24 | + <li> **Response time:** Within **2 business days (usually faster)**. </li> |
| 25 | + <li> **Topics:** Any developer-related question is welcome. </li> |
| 26 | + </ul> |
| 27 | + |
| 28 | + 👉 **[Join Telegram](https://t.me/substratedevs){target=\_blank}** |
| 29 | + |
| 30 | +- :simple-discord:{ .sub } **Discord: Polkadot Official Server** |
| 31 | + |
| 32 | + <ul class="card-list"> |
| 33 | + <li> **Smart contracts:** Ask in `#solidity-smart-contracts` and `#ink_smart-contracts`. </li> |
| 34 | + <li> **General developer support:** Ask in `#solidity-smart-contracts`. </li> |
| 35 | + <li> **Response time:** Within **1 business day (usually faster)**. </li> |
| 36 | + </ul> |
| 37 | + |
| 38 | + 👉 **[Join Discord](https://polkadot-discord.w3f.tools/){target=\_blank}** |
| 39 | + |
| 40 | +- :simple-matrix:{ .sub } **Matrix: Polkadot Developer Support** |
| 41 | + |
| 42 | + <ul class="card-list"> |
| 43 | + <li> **Who’s there:** Parity, W3F, DevRel, and community contributors. </li> |
| 44 | + <li> **Response time:** Within **1 business day (usually faster)**. </li> |
| 45 | + <li> **Topics:** Full-spectrum developer support. </li> |
| 46 | + <li> Bridged with Telegram (all messages synced). </li> |
| 47 | + </ul> |
| 48 | + |
| 49 | + 👉 **[Join Matrix](https://matrix.to/#/#substratedevs:matrix.org){target=\_blank}** |
| 50 | + |
20 | 51 | </div> |
21 | 52 |
|
| 53 | +## Community Resources |
| 54 | + |
| 55 | +<div class="grid cards support" markdown> |
| 56 | + |
| 57 | +- :fontawesome-brands-stack-exchange:{ .sub } **Stack Exchange** |
| 58 | + |
| 59 | + <ul class="card-list"> |
| 60 | + <li> Browse commonly asked technical questions. </li> |
| 61 | + <li> Ask your own and get detailed responses from experienced devs. </li> |
| 62 | + </ul> |
| 63 | + |
| 64 | + 👉 **[Visit Polkadot Stack Exchange](https://substrate.stackexchange.com/){target=\_blank}** |
| 65 | + |
| 66 | +- :simple-reddit:{ .sub } **Reddit: r/Polkadot** |
| 67 | + |
| 68 | + <ul class="card-list"> |
| 69 | + <li> General discussions and community perspectives. </li> |
| 70 | + <li> Developer questions are welcome — just tag them appropriately. </li> |
| 71 | + </ul> |
| 72 | + |
| 73 | + 👉 **[Visit r/Polkadot](https://www.reddit.com/r/Polkadot/){target=\_blank}** |
22 | 74 |
|
23 | | -## Need More than Just Documentation? |
| 75 | +- :simple-youtube:{ .sub } **YouTube: @PolkadotNetwork** |
| 76 | + |
| 77 | + <ul class="card-list"> |
| 78 | + <li> Developer tutorials. </li> |
| 79 | + <li> Ecosystem interviews. </li> |
| 80 | + <li> Event recordings and walkthroughs. </li> |
| 81 | + </ul> |
24 | 82 |
|
25 | | -You're already in the docs — solid start. |
26 | | -But sometimes you need more: answers, real examples, someone to talk to. |
27 | | -This support hub is here to help you move forward — faster. |
| 83 | + 👉 **[Watch on YouTube](https://www.youtube.com/@PolkadotNetwork){target=\_blank}** |
28 | 84 |
|
29 | | -Whether you're building something new, integrating into the ecosystem, or running into blockers — **don't stay stuck**. |
| 85 | +- :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Official Accounts** |
| 86 | + |
| 87 | + - **[@PolkadotDevs](https://x.com/PolkadotDevs){target=\_blank}**: Updates for developers. |
| 88 | + - **[@Polkadot](https://x.com/Polkadot){target=\_blank}**: Network-wide news. |
| 89 | + - **[@Kusamanetwork](https://x.com/kusamanetwork){target=\_blank}**: Kusama-specific updates. |
| 90 | + - **[@Web3Foundation](https://x.com/web3foundation){target=\_blank}**: Grants, research, and ecosystem programs. |
30 | 91 |
|
31 | | -## What You Can Do Here |
| 92 | +- :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Community Accounts** |
32 | 93 |
|
33 | | -- 📨 [**Get In Touch**](/get-support/get-in-touch/) |
34 | | - Reach out to the Polkadot support team and community via Telegram, Matrix, or Discord. |
35 | | - Ask technical questions, report blockers, or share feedback — and get a human response. |
| 94 | + - **[@PolkadotDeploy](https://x.com/PolkadotDeploy){target=\_blank}**: News from the deployment portal and tooling updates. |
36 | 95 |
|
37 | | -- 🧠 [**Explore Available Resources**](/get-support/explore-resources/) |
38 | | - Find answers beyond the documentation: developer forums, Stack Exchange, Reddit, YouTube, governance hubs, and more. |
| 96 | +- :material-forum:{ .sub } **Polkadot Forum** |
| 97 | + |
| 98 | + <ul class="card-list"> |
| 99 | + <li> Join community discussions around the direction of the ecosystem. </li> |
| 100 | + </ul> |
39 | 101 |
|
40 | | -This hub is evolving. More support tools and shortcuts are on the way, including enhanced onboarding, CLI helpers, development environments, and live feedback channels. |
| 102 | + 👉 **[Visit the Polkadot Forum](https://forum.polkadot.network/){target=\_blank}** |
41 | 103 |
|
42 | | -## Help Us Improve |
| 104 | +- :material-vote:{ .sub } **Polkassembly: OpenGov** |
| 105 | + |
| 106 | + <ul class="card-list"> |
| 107 | + <li> Explore and vote on governance proposals for Polkadot and Kusama. </li> |
| 108 | + <li> Help shape the future of the network. </li> |
| 109 | + </ul> |
43 | 110 |
|
44 | | -If something’s missing, unclear, or broken — **tell us**. |
45 | | -Your feedback makes the whole ecosystem better for everyone. |
| 111 | + 👉 **[Explore on Polkassembly](https://polkadot.polkassembly.io/){target=\_blank}** |
46 | 112 |
|
47 | | -👉 [**Get In Touch**](/get-support/get-in-touch/) and help shape the future of developer support. |
| 113 | +</div> |
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