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‎.pages‎

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- infrastructure
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- polkadot-protocol
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- tutorials
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- get-support

‎get-support/.pages‎

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title: Get Support
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nav:
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- index.md
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- 'Get in touch directly': get-in-touch
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- 'Browse other resources': explore-resources

‎get-support/explore-resources/index.md‎

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---
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title: Subscribe to updates
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description: Find Polkadot developer resources, tutorials, forums, governance proposals, and community platforms like StackExchange, Reddit, and YouTube.
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template: index-page.html
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hide:
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- footer
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---
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# Ask the community and explore resources
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Looking for answers beyond the documentation?
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These platforms are full of useful content and experienced developers sharing insights.
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## 🧠 Stack Exchange
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- Browse commonly asked technical questions.
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- Ask your own and get detailed responses from experienced devs.
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👉 **[Visit Polkadot Stack Exchange](https://substrate.stackexchange.com/)**
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## 🧵 Reddit: r/Polkadot
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- General Polkadot discussions and community perspectives.
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- Developer questions are welcome — just tag them appropriately.
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👉 **[Visit r/Polkadot](https://www.reddit.com/r/Polkadot/)**
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## 💬 Discord (Community Threads Only)
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- Beyond the official support threads, most channels are community-driven.
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- Great place to connect with fellow builders and share insights.
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👉 **[Join the Polkadot Discord](https://polkadot-discord.w3f.tools/)**
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## 🎥 YouTube: @PolkadotNetwork
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- Developer tutorials
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- Ecosystem interviews
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- Event recordings and walkthroughs
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👉 **[Watch on YouTube](https://www.youtube.com/@PolkadotNetwork)**
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---
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# Community-led platforms and ecosystem updates
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Stay in sync with what's happening across the Polkadot ecosystem — from official announcements to community-driven insights and governance activity.
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## 🔷 X (Twitter): Official Accounts
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- [@PolkadotDevs](https://twitter.com/PolkadotDevs) — updates for developers
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- [@Polkadot](https://twitter.com/Polkadot) — network-wide news
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- [@Kusamanetwork](https://twitter.com/kusamanetwork) — Kusama-specific updates
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- [@Web3Foundation](https://twitter.com/web3foundation) — grants, research, and ecosystem programs
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## 🔁 X (Twitter): Community Accounts
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- [@PolkadotDeploy](https://twitter.com/PolkadotDeploy) — news from the deployment portal and tooling updates
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## 🗣️ Polkadot Forum
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- Join community discussions around the direction of the ecosystem.
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👉 **[Visit Polkadot Forum](https://forum.polkadot.network/)**
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## 🧑‍⚖️ Polkassembly: OpenGov
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- Explore and vote on governance proposals for Polkadot and Kusama.
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- Help shape the future of the network.
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👉 **[Explore on Polkassembly](https://polkadot.polkassembly.io/)**
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## 📸 Instagram
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- [@Polkadotnetwork](https://www.instagram.com/polkadotnetwork) — visual highlights from the ecosystem
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_(Note: not developer-specific)_

‎get-support/get-in-touch/index.md‎

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---
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title: Get in touch
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description: Developer support for Polkadot via Telegram, Matrix, and Discord. Get help with parachains, smart contracts, nodes, and ecosystem tools.
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template: index-page.html
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hide:
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- footer
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---
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# Get in touch directly
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## Need help fast?
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Use one of the channels below to get live technical support or ask questions.
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<div class="button-wrapper" style="display: flex; justify-content: flex-start;">
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<a href="https://t.me/substratedevs" class="md-button" style="margin-right: 1rem; text-decoration: none;">
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Connect to Telegram
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</a>
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<a href="https://polkadot-discord.w3f.tools/" class="md-button" style="text-decoration: none;">
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Connect to Discord
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</a>
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</div>
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---
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Prefer to see all available channels? Here are your options:
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## 📱 Telegram: Polkadot Developer Support
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The fastest way to get support.
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- **Who’s there:** DevRel team and active developer community
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- **Response time:** within **2 business days (usually faster)**
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- **Topics:** any developer-related question is welcome
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👉 **[Join Telegram](https://t.me/substratedevs)**
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## 🔌 Discord: Polkadot Official Server
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Focused support for smart contracts and general developer chat.
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- **Smart contracts:**
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Ask in `#solidity-smart-contracts` and `#ink_smart-contracts`
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- **General developer support:**
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Ask in `#solidity-smart-contracts`
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- **Response time:** within **1 business day (usually faster)**
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- **Other topics:** community-led discussion only
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👉 **[Join Discord](https://polkadot-discord.w3f.tools/)**
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## 🧬 Matrix: Polkadot Developer Support
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This is the **support channel** staffed by engineers from **Parity**, **Web3 Foundation**, and **Polkadot DevRel**.
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- **Who’s there:** Parity, W3F, DevRel, and community contributors
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- **Response time:** within **1 business day (usually faster)**
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- **Topics:** full-spectrum developer support
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- Bridged with Telegram (all messages synced)
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👉 **[Join Matrix](https://matrix.to/#/#substratedevs:matrix.org)**
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---
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Not sure where to start?
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**Join Telegram above** — let us know what you need, and we’ll help you get unstuck.

‎get-support/index.md‎

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title: Get support
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description: Start here to get developer support for Polkadot. Connect with the team, find help, and explore resources beyond the documentation.
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template: index-page.html
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hide:
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- footer
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---
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# Need help fast?
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Use one of the channels below to get live technical support or ask questions.
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<div class="button-wrapper" style="display: flex; justify-content: flex-start;">
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<a href="https://t.me/substratedevs" class="md-button" style="margin-right: 1rem; text-decoration: none;">
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Connect to Telegram
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</a>
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<a href="https://polkadot-discord.w3f.tools/" class="md-button" style="text-decoration: none;">
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Connect to Discord
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</a>
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</div>
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---
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## Need more than just documentation?
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You're already in the docs — solid start.
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But sometimes you need more: answers, real examples, someone to talk to.
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This Support Hub is here to help you move forward — faster.
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Whether you're building something new, integrating into the ecosystem, or running into blockers — **don't stay stuck**.
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## What you can do here
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## What you can do here
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- 📨 [**Get In Touch**](./get-in-touch)
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Reach out to the Polkadot support team and community via Telegram, Matrix, or Discord.
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Ask technical questions, report blockers, or share feedback — and get a human response.
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- 🧠 [**Explore Available Resources**](./explore-resources)
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Find answers beyond the documentation: developer forums, Stack Exchange, Reddit, YouTube, governance hubs, and more.
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---
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This hub is evolving. More support tools and shortcuts are on the way —
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including better onboarding, CLI helpers, dev environments, and live feedback channels.
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## Help us improve
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If something’s missing, unclear, or broken — **tell us**.
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Your feedback makes the whole ecosystem better for everyone.
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👉 [**Get In Touch**](./get-in-touch) and help shape the future of developer support.

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