token code with arabic system language

[hurzhurz]

A colleague who has the android system language usually set to Arabic, told me about issues while provisioning a token.
My custom provisioning website didn't accept the generated token for verification.
After switching to German as language, it worked.

I verified that with a old phone and I think the problem is that the token is displayed in Arabic numerals and a strange order. Probably due to Arabic usually being written right to left.
Instead of "123 456" (German, Latin numerals) it shows "456 123" in Arabic numerals.

The description / serial number is displayed in Latin letters, is this possible for the token code as well?
For comparison, Google Authenticator shows both in Latin letters.

[nilsbehlen]

Hi,
thats an interesting observation. Since this app will not be updated anymore, i will create an issue in the new app linking this, so this does not happen in the new app.

[hurzhurz]

Ah ok, didn't yet notice there is a new app.
The one from the Play Store seems to be this one, so I guess the new app is not released yet... is there a timeline?

[linuxchips]

I can confirm the situation, we have multiple phones with arabic system language and they all behave like that

[nilsbehlen]

Hi, i suggest you sign up for the beta which should not have this problem. This app will not be updated anymore.