docs: fixes related to troubleshooting (medusajs#14353)

Author: shahednasser

www/apps/resources/app/troubleshooting/_sections/other/eaddrinuse.mdx

@@ -8,7 +8,12 @@ address: '::',
 port: 9000
 ```
 
-This means that there's another process running at port `9000`. You need to either:
+This means that there's another process running at port `9000`. You need to either terminate the other process or change the port used by your Medusa application.
 
-- Change the default port used by the Medusa application. You can do that by setting the `PORT` environment variable to a new port. When you do this, make sure to change the port used in other apps that interact with your Medusa application, such as in your [admin](!docs!/learn/configurations/medusa-config#admin) or [storefront](../../../nextjs-starter/page.mdx#change-medusa-application-url).
-- Terminate other processes running on port `9000`.
+To change the default port used by the Medusa application, set the `PORT` environment variable before starting your application. For example, set it in `.env`:
+
+```shell
+PORT=9001
+```
+
+After changing the port, make sure to change the port used in other apps that interact with your Medusa server, such as in your [admin](!docs!/learn/configurations/medusa-config#admin) or [storefront](../../../nextjs-starter/page.mdx#change-medusa-application-url).

www/apps/user-guide/app/orders/export/page.mdx

@@ -42,8 +42,16 @@ To export orders:
 6. To check the export's status, click the <InlineIcon Icon={BellAlert} alt="bell" /> notifications icon in the page's header. You should see your new export loading.
 7. Once the export is ready, click the <InlineIcon Icon={ArrowDownTray} alt="download" /> icon.
 
-<Note>
+---
 
-If you face any errors or difficulties, please contact your technical support team as this could be an issue in the [storage integration](!resources!/infrastructure-modules/file) used.
+## Troubleshooting Export Errors
 
-</Note>
+If the export fails, either during creation of the CSV file or download, make sure that the [storage integration](!resources!/infrastructure-modules/file) is correctly set up in your Medusa application.
+
+You can also refer to the server logs of your Medusa application to get more information about the error.
+
+<Note title="Cloud User?">
+
+Learn more about troubleshooting in the [Logs guide](!cloud!/logs).
+
+</Note>

www/apps/user-guide/app/products/export/page.mdx

@@ -36,8 +36,16 @@ To export products:
 6. To check the export's status, click the <InlineIcon Icon={BellAlert} alt="bell" /> notifications icon in the page's header. You should see your new export loading.
 7. Once the export is ready, click the <InlineIcon Icon={ArrowDownTray} alt="download" /> icon.
 
-<Note>
+---
+
+## Troubleshooting Export Errors
+
+If the export fails, either during creation of the CSV file or download, make sure that the [storage integration](!resources!/infrastructure-modules/file) is correctly set up in your Medusa application.
+
+You can also refer to the server logs of your Medusa application to get more information about the error.
+
+<Note title="Cloud User?">
 
-If you face any errors or difficulties, please contact your technical support team as this could be an issue in the [storage integration](!resources!/infrastructure-modules/file) used.
+Learn more about troubleshooting in the [Logs guide](!cloud!/logs).
 
 </Note>

www/apps/user-guide/app/products/import/page.mdx

@@ -259,12 +259,6 @@ To import products:
         2. To remove the uploaded file, click the <InlineIcon Icon={EllipsisHorizontal} alt="trash" /> icon, and choose Delete from the dropdown.
 4. Once you’re done, click the Import button.
 
-<Note>
-
-If you face any errors or difficulties, please contact your technical support team as this could be an issue in the [storage integration](!resources!/infrastructure-modules/file) used.
-
-</Note>
-
 ![Import Products Form](https://res.cloudinary.com/dza7lstvk/image/upload/v1739878759/User%20Guide/Screenshot_2025-02-18_at_1.39.01_PM_ctovne.png)
 
 This starts the import process which may take some time.
@@ -278,8 +272,18 @@ To check whether the import is in progress, finished, or failed:
 
 The text on the import item will explain the current state of the import.
 
-<Note>
+### Troubleshooting Import Errors
+
+If the import fails, either during parsing of the CSV file or import process, make sure that:
+
+1. The [storage integration](!resources!/infrastructure-modules/file) is correctly set up in your Medusa application.
+2. The CSV file follows the [required format](#csv-file-format).
+3. All IDs provided in the CSV file (such as for collections, categories, tags, sales channels, shipping profiles, etc...) exist in your Medusa application.
+
+You can also refer to the server logs of your Medusa application to get more information about the error.
+
+<Note title="Cloud User?">
 
-If the product import fails, please contact your technical support to check the error logs.
+Learn more about troubleshooting in the [Logs guide](!cloud!/logs).
 
-</Note>
+</Note>

www/apps/user-guide/app/settings/users/page.mdx

@@ -80,6 +80,12 @@ To edit the user's metadata:
 
 ## Delete a User
 
+<Note>
+
+This feature is available since [Medusa v2.12.0](https://github.com/medusajs/medusa/releases/tag/v2.12.0). If you don't find the option to delete a user, or user deletion doesn't work, make sure to [update your Medusa application](!docs!/learn/update).
+
+</Note>
+
 <Note type="warning">
 
 Deleting a user is irreversible.

www/apps/user-guide/generated/edit-dates.mjs

@@ -3,18 +3,18 @@ export const generatedEditDates = {
   "app/tips/bulk-editor/page.mdx": "2025-04-07T13:20:09.040Z",
   "app/tips/lists/page.mdx": "2025-02-14T14:16:04.867Z",
   "app/settings/sales-channels/page.mdx": "2025-05-30T13:31:09.754Z",
-  "app/settings/users/page.mdx": "2025-05-30T13:31:29.991Z",
+  "app/settings/users/page.mdx": "2025-12-18T11:37:32.952Z",
   "app/page.mdx": "2025-02-26T14:18:27.755Z",
   "app/settings/page.mdx": "2025-10-09T07:25:58.554Z",
-  "app/products/export/page.mdx": "2025-07-31T14:29:30.511Z",
+  "app/products/export/page.mdx": "2025-12-18T11:40:44.223Z",
   "app/settings/return-reasons/page.mdx": "2025-05-30T13:31:05.596Z",
   "app/settings/regions/page.mdx": "2025-05-30T13:30:59.228Z",
   "app/orders/page.mdx": "2025-08-26T09:21:49.782Z",
   "app/settings/users/invites/page.mdx": "2025-11-12T15:31:25.390Z",
   "app/settings/developer/page.mdx": "2025-02-25T15:11:55.392Z",
   "app/settings/profile/page.mdx": "2025-05-30T13:30:55.079Z",
   "app/settings/store/page.mdx": "2025-12-16T12:35:20.003Z",
-  "app/products/import/page.mdx": "2025-07-31T14:29:38.743Z",
+  "app/products/import/page.mdx": "2025-12-18T11:43:29.688Z",
   "app/products/categories/page.mdx": "2025-12-16T13:03:06.204Z",
   "app/inventory/reservations/page.mdx": "2025-05-30T13:27:25.559Z",
   "app/discounts/manage/page.mdx": "2024-05-03T17:36:38+03:00",
@@ -62,5 +62,5 @@ export const generatedEditDates = {
   "app/settings/locations-and-shipping/shipping-option-types/page.mdx": "2025-08-28T14:03:13.999Z",
   "app/settings/refund-reasons/page.mdx": "2025-10-09T07:29:52.837Z",
   "app/settings/translations/page.mdx": "2025-12-16T13:44:48.166Z",
-  "app/orders/export/page.mdx": "2025-12-16T14:25:26.231Z"
+  "app/orders/export/page.mdx": "2025-12-18T11:43:04.911Z"
 }