callback(1)- immediate click on rate now does not work

[selcuk-sahin]

In given callback function I expect appRate should open Rate Now after displaying. Nothing happens.
However, I can see that onButtonClicked callback is triggered and logged to console.
Device: iOS 11 - ^11.4

          callbacks: {
            handleNegativeFeedback: function(){
              window.open('mailto:feedback@example.com', '_system');
            },
            onRateDialogShow: function(callback){
              console.log("onRateDialogShow")
              callback(1) // cause immediate click on 'Rate Now' button
            },
            onButtonClicked: function(buttonIndex){
              console.log("onButtonClicked -> " + buttonIndex);
            }
          },

[rhafiko]

try callback(3) instead.

[krishnadaspalode]

Hi @rhafiko , @selcuk-sahin , @pushandplay

The callbacks 'onRateDialogShow' and related callback(1) invokes 'onButtonClicked' on invoking AppRate.promptForRating(), however, they are not triggered based on the user selections in native prompt. Do we have any option to get the user button selections/actions

TIA
Krishna

[selcuk-sahin]

A workaround:
I ended up creating my own soft prompt & trigger the app rate immediately.
I'm using ionic-native wrapper here.
Also using Swal2 for the soft alerts, but you can do it any way you like.

for example:

// show & handle alert
const initialFeedBack = await Swal.fire("Would you like to rate the app?");
if(initialFeedBack.isConfirmed) {
    
    // prompt appRate immediately
    this.appRate.promptForRating(true);
}

[krishnadaspalode]

@selcuk-sahin

I have such controlled invoke of AppRate plugin, My issue is while invoking. I have to hold on to custom logics in below areas, however, these are not being triggered based on user selections in rate prompt. The 'onRateDialogShow' gets invoked right after popup gets launched along with 'onButtonClicked' function. Do we have any way to understand whether user given a rating or selected not now/cancel etc ?

AppRate.setPreferences({
callbacks: {
handleNegativeFeedback: () => {
//TODO- custom logic
},
onRateDialogShow: (callback) => {
callback(3);
//TODO- custom logic
},
onButtonClicked: (buttonIndex, currentBtn, type) => {
//TODO- custom logic
},
done: () => {
//TODO- custom logic
}
}
});

[selcuk-sahin]

Do we have any way to understand whether user given a rating or selected not now/cancel etc ?

I don't believe we can, due to privacy reasons & device limitations.
Users share their opinion & rating with their app store & not with us, directly.

[krishnadaspalode]

Do we have any way to understand whether user given a rating or selected not now/cancel etc ?

I don't believe we can, due to privacy reasons & device limitations. Users share their opinion & rating with their app store & not with us, directly.

Even I too reached the same understandings. Still was checking one more round. Thanks for your time :)