error messages resolution impossible 8377

Research background

Method

Research documentation

• Participant recruitment
• Set up testing environment
• Usability testing guide
• Testing scenario

Findings & recommendations

High-level findings

• Participants did not understand the meaning of ~=
  

• The possible solution documentation link was lost in the error message
  

• Most users had no understanding of Error: no distribution found message
  

• Format of constraints was difficult to read
  

• Some experienced users asked for concrete actions to be displayed in the error message
  

• Use of red text in error-message reduced its readability
  

Full findings and recommendations presentation