feat: add owner details to observation reports (#17324)

Author: miketheman

tests/unit/observations/test_tasks.py

@@ -20,7 +20,7 @@
 )
 
 from ...common.db.accounts import UserFactory
-from ...common.db.packaging import ProjectFactory
+from ...common.db.packaging import ProjectFactory, RoleFactory
 
 
 def test_execute_observation_report(app_config):
@@ -55,6 +55,9 @@ def test_report_observation_to_helpscout(
     user = UserFactory.create()
     db_request.user = user
     project = ProjectFactory.create()
+    project_owner = UserFactory.create()
+    RoleFactory.create(project=project, user=project_owner, role_name="Owner")
+
     observation = project.record_observation(
         request=db_request,
         kind=kind,

warehouse/observations/tasks.py

@@ -85,9 +85,14 @@ def report_observation_to_helpscout(task, request: Request, model_id: UUID) -> N
         Summary: {model.summary}
         Model Name: {model.__class__.__name__}
 
-        Project URL: https://pypi.org/project/{target_name}/
+        Project URL: {request.route_url('packaging.project', name=target_name)}
         """
     )
+    for owner in model.related.owners:
+        username = owner.username
+        owner_url = request.route_url("admin.user.detail", username=username)
+        convo_text += f"Owner: {username}\n"
+        convo_text += f"Owner URL: {owner_url}\n"
 
     if OBSERVATION_KIND_MAP[model.kind] == ObservationKind.IsMalware:
         convo_text += dedent(