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Copy file name to clipboardExpand all lines: Attendee Procedure for incident handling.md
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This procedure has been adopted from the Ada Initiative's guide titled "[Conference anti-harassment/Responding to Reports](http://geekfeminism.wikia.com/wiki/Conference_anti-harassment/Responding_to_reports)”.
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1. Keep in mind that all conference staff will be wearing a conference t-shirt/button with the word “STAFF” on it (or otherwise clearly marked as staff). The staff will also be prepared to handle the incident. All of our staff are informed of the [code of conduct policy](/2013/about/code-of-conduct/) and guide for handling harassment at the conference. *There will be a mandatory staff meeting onsite at the conference when this will be reiterated as well.*
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1. Keep in mind that all conference staff will be wearing a conference t-shirt/button with the word “STAFF” on it (or otherwise clearly marked as staff). The staff will also be prepared to handle the incident. All of our staff are informed of the [code of conduct policy](/2013/about/code-of-conduct/) and guide for handling harassment at the conference. *There will be a mandatory staff meeting onsite at the conference when this will be reiterated.*
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2. Report the harassment incident (preferably in writing) to a conference staff member - all reports are confidential, please do not disclose public information about the incident until the staff have had sufficient time in which to address the situation - this is as much for your safety and protection as it is the other attendees.
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2. Report the harassment incident (preferably in writing) to a conference staff member. All reports are confidential. Please do not disclose public information about the incident until the staff have had sufficient time in which to address the situation. This is as much for your safety and protection as it is the other attendees.
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When reporting the event to staff, try to gather as much information as available, but do not interview people about the incident - Staff will assist you in writing the report/collecting information.
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When reporting the event to staff, try to gather as much information as available but do not interview people about the incident. Staff will assist you in writing the report/collecting information.
Copy file name to clipboardExpand all lines: Staff Procedure for incident handling.md
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Prepare an initial response to the incident. This initial response is very important and will set the tone for PyCon. Depending on the severity/details of the incident, please follow these guidelines:
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- If there is any general threat to attendees or the safety of anyone including conference staff is in doubt, summon security or police.
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- If there is any general threat to attendees or the safety of anyone including conference staff is in doubt, summon security or police
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- Offer the victim a private place to sit
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- Ask "is there a friend or trusted person who you would like to be with you?" (if so, arrange for someone to fetch this person)
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- Ask them "how can I help?"
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- Provide them with your list of emergency contacts if they need help later
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- If everyone is presently physically safe, involve law enforcement or security only at a victim's request.
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- If everyone is presently physically safe, involve law enforcement or security only at a victim's request
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There are also some guidelines as to what not to do as an initial response:
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- Do not overtly invite them to withdraw the complaint or mention that withdrawal is OK. This suggests that you want them to do so, and is therefore coercive. "If you're OK with it [pursuing the complaint]" suggests that you are by default pursuing it and is not coercive.
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- Do not ask for their advice on how to deal with the complaint. This is a staff responsibility
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- Do not offer them input into penalties. This is the staff's responsibility
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- Do not ask for their advice on how to deal with the complaint. This is a staff responsibility.
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- Do not offer them input into penalties. This is the staff's responsibility.
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Once something is reported to a staff member, immediately meet with the conference chair and/or event coordinator. The main objectives of this meeting is to find out the following:
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After the staff meeting and discussion, have a staff member (preferably the conference chair or event coordinator if available) communicate with the alleged harasser. Make sure to inform them of what has been reported about them.
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Allow the alleged harasser to give their side of the story to the staff. After this point, if report stands, let the alleged harasser know what actions will be taken against them.
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Allow the alleged harasser to give their side of the story to the staff. After this point, if the report stands, let the alleged harasser know what actions will be taken against them.
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Some things for the staff to consider when dealing with Code of Conduct offenders:
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