Failed to get git provider for {pr_url}

[nwsparks]

Git provider

Github Cloud

System Info

within the last few weeks or so it seems something is broken on the master branch and pr-agent is failing with

raise ValueError(f"Failed to get git provider for {pr_url}") from e

no config changes were made, the only change is updating the docker image.

we're running self hosted in github app mode. outside of the necessary github auth secrets these our only config changes

  CONFIG.REASONING_EFFORT: 'medium'
  CONFIG.LOG_LEVEL: 'WARNING'
  PR_CODE_SUGGESTIONS.ALLOW_THUMBS_UP_DOWN: 'true'
  PR_CODE_SUGGESTIONS.COMMITABLE_CODE_SUGGESTIONS: 'true'
  PR_CODE_SUGGESTIONS.ENABLE_CHAT_TEXT: 'true'
  PR_DESCRIPTION.ENABLE_PR_DIAGRAM: 'false'
  PR_IMPROVE_COMPONENT.NUM_CODE_SUGGESTIONS: '10'
  PR_REVIEWER.REQUIRE_TICKET_ANALYSIS_REVIEW: 'false'
  GITHUB_APP.BOT_USER: 'pr-agent'
  GITHUB_APP.HANDLE_PUSH_TRIGGER: 'true' # make more suggestions after new pushes
  GITHUB.DEPLOYMENT_TYPE: 'app'
  GUNICORN_WORKERS: '5'

Bug details

here is the full error message

pr-agent-68b9b477d4-wb2n9 pr-agent [2026-02-09 21:14:50 +0000] [6] [ERROR] Exception in ASGI application
pr-agent-68b9b477d4-wb2n9 pr-agent Traceback (most recent call last):
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/git_providers/__init__.py", line 62, in get_git_provider_with_context
pr-agent-68b9b477d4-wb2n9 pr-agent     git_provider = _GIT_PROVIDERS[provider_id](pr_url)
pr-agent-68b9b477d4-wb2n9 pr-agent                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/git_providers/github_provider.py", line 52, in __init__
pr-agent-68b9b477d4-wb2n9 pr-agent     self.set_pr(pr_url)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/git_providers/github_provider.py", line 150, in set_pr
pr-agent-68b9b477d4-wb2n9 pr-agent     self.pr = self._get_pr()
pr-agent-68b9b477d4-wb2n9 pr-agent               ^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/git_providers/github_provider.py", line 865, in _get_pr
pr-agent-68b9b477d4-wb2n9 pr-agent     return self._get_repo().get_pull(self.pr_num)
pr-agent-68b9b477d4-wb2n9 pr-agent            ^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/git_providers/github_provider.py", line 860, in _get_repo
pr-agent-68b9b477d4-wb2n9 pr-agent     self.repo_obj = self.github_client.get_repo(self.repo)
pr-agent-68b9b477d4-wb2n9 pr-agent                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/MainClass.py", line 363, in get_repo
pr-agent-68b9b477d4-wb2n9 pr-agent     headers, data = self.__requester.requestJsonAndCheck("GET", url)
pr-agent-68b9b477d4-wb2n9 pr-agent                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Requester.py", line 443, in requestJsonAndCheck
pr-agent-68b9b477d4-wb2n9 pr-agent     *self.requestJson(
pr-agent-68b9b477d4-wb2n9 pr-agent      ^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Requester.py", line 580, in requestJson
pr-agent-68b9b477d4-wb2n9 pr-agent     return self.__requestEncode(cnx, verb, url, parameters, headers, input, encode)
pr-agent-68b9b477d4-wb2n9 pr-agent            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Requester.py", line 673, in __requestEncode
pr-agent-68b9b477d4-wb2n9 pr-agent     ] = f"{self.__auth.token_type} {self.__auth.token}"
pr-agent-68b9b477d4-wb2n9 pr-agent                                     ^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Auth.py", line 300, in token
pr-agent-68b9b477d4-wb2n9 pr-agent     self.__installation_authorization = self._get_installation_authorization()
pr-agent-68b9b477d4-wb2n9 pr-agent                                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Auth.py", line 317, in _get_installation_authorization
pr-agent-68b9b477d4-wb2n9 pr-agent     return self.__integration.get_access_token(
pr-agent-68b9b477d4-wb2n9 pr-agent            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/GithubIntegration.py", line 183, in get_access_token
pr-agent-68b9b477d4-wb2n9 pr-agent     headers, response = self.__requester.requestJsonAndCheck(
pr-agent-68b9b477d4-wb2n9 pr-agent                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Requester.py", line 443, in requestJsonAndCheck
pr-agent-68b9b477d4-wb2n9 pr-agent     *self.requestJson(
pr-agent-68b9b477d4-wb2n9 pr-agent      ^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Requester.py", line 580, in requestJson
pr-agent-68b9b477d4-wb2n9 pr-agent     return self.__requestEncode(cnx, verb, url, parameters, headers, input, encode)
pr-agent-68b9b477d4-wb2n9 pr-agent            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Requester.py", line 673, in __requestEncode
pr-agent-68b9b477d4-wb2n9 pr-agent     ] = f"{self.__auth.token_type} {self.__auth.token}"
pr-agent-68b9b477d4-wb2n9 pr-agent                                     ^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Auth.py", line 169, in token
pr-agent-68b9b477d4-wb2n9 pr-agent     return self.create_jwt()
pr-agent-68b9b477d4-wb2n9 pr-agent            ^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/github/Auth.py", line 205, in create_jwt
pr-agent-68b9b477d4-wb2n9 pr-agent     encrypted = jwt.encode(
pr-agent-68b9b477d4-wb2n9 pr-agent                 ^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/jwt/api_jwt.py", line 145, in encode
pr-agent-68b9b477d4-wb2n9 pr-agent     raise TypeError("Issuer (iss) must be a string.")
pr-agent-68b9b477d4-wb2n9 pr-agent TypeError: Issuer (iss) must be a string.
pr-agent-68b9b477d4-wb2n9 pr-agent
pr-agent-68b9b477d4-wb2n9 pr-agent The above exception was the direct cause of the following exception:
pr-agent-68b9b477d4-wb2n9 pr-agent
pr-agent-68b9b477d4-wb2n9 pr-agent Traceback (most recent call last):
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/uvicorn/protocols/http/h11_impl.py", line 428, in run_asgi
pr-agent-68b9b477d4-wb2n9 pr-agent     result = await app(  # type: ignore[func-returns-value]
pr-agent-68b9b477d4-wb2n9 pr-agent              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/uvicorn/middleware/proxy_headers.py", line 78, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     return await self.app(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/fastapi/applications.py", line 1133, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await super().__call__(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/applications.py", line 113, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.middleware_stack(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/middleware/errors.py", line 186, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     raise exc
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/middleware/errors.py", line 164, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.app(scope, receive, _send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette_context/middleware/raw_middleware.py", line 92, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.app(scope, receive, send_wrapper)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/middleware/exceptions.py", line 63, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
pr-agent-68b9b477d4-wb2n9 pr-agent     raise exc
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
pr-agent-68b9b477d4-wb2n9 pr-agent     await app(scope, receive, sender)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/fastapi/middleware/asyncexitstack.py", line 18, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.app(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/routing.py", line 716, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.middleware_stack(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/routing.py", line 736, in app
pr-agent-68b9b477d4-wb2n9 pr-agent     await route.handle(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/routing.py", line 290, in handle
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.app(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/fastapi/routing.py", line 123, in app
pr-agent-68b9b477d4-wb2n9 pr-agent     await wrap_app_handling_exceptions(app, request)(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
pr-agent-68b9b477d4-wb2n9 pr-agent     raise exc
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
pr-agent-68b9b477d4-wb2n9 pr-agent     await app(scope, receive, sender)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/fastapi/routing.py", line 110, in app
pr-agent-68b9b477d4-wb2n9 pr-agent     await response(scope, receive, send)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/responses.py", line 168, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.background()
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/background.py", line 42, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await task()
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/usr/local/lib/python3.12/site-packages/starlette/background.py", line 27, in __call__
pr-agent-68b9b477d4-wb2n9 pr-agent     await self.func(*self.args, **self.kwargs)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/servers/github_app.py", line 343, in handle_request
pr-agent-68b9b477d4-wb2n9 pr-agent     await handle_comments_on_pr(body, event, sender, sender_id, action, log_context, agent)
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/servers/github_app.py", line 115, in handle_comments_on_pr
pr-agent-68b9b477d4-wb2n9 pr-agent     provider = get_git_provider_with_context(pr_url=api_url)
pr-agent-68b9b477d4-wb2n9 pr-agent                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pr-agent-68b9b477d4-wb2n9 pr-agent   File "/app/pr_agent/git_providers/__init__.py", line 67, in get_git_provider_with_context
pr-agent-68b9b477d4-wb2n9 pr-agent     raise ValueError(f"Failed to get git provider for {pr_url}") from e
pr-agent-68b9b477d4-wb2n9 pr-agent ValueError: Failed to get git provider for 

[qodo-free-for-open-source-projects]

💡 Auto-generated documentation-based answer:

From the stack trace, the root cause is not “git provider detection”, but GitHub App authentication failing while PR-Agent tries to mint an installation token:

TypeError: Issuer (iss) must be a string.

In GitHub App mode, the JWT “iss” is the GitHub App ID. This error typically happens when the App ID is not being passed as a string (e.g., parsed as a number / null) in your runtime secrets/config.

What to check/fix (self-hosted GitHub App mode):

1. Verify your GitHub App secrets are set correctly

   • Ensure you are providing the GitHub App App ID, private key, and webhook secret as secrets (via env vars or a mounted secrets file as described in the GitHub App installation guide).
   • If you store these in a TOML secrets file, make sure the App ID is quoted as a string.

2. Verify environment variable naming and types

   • PR-Agent supports passing config via env vars using either SECTION.KEY=value or SECTION__KEY=value conventions.
   • Make sure the exact env var names you use for GitHub App settings match that convention, and that values are strings (in Kubernetes/Helm this can break if a value is treated as an int/nullable in a template).

3. Turn on debugging to see the effective configuration

   • Temporarily set:

     [config]
     log_level = "DEBUG"

   • You can also print the actual effective configuration for a tool by adding:

     --config.output_relevant_configurations=true
     

     (useful to confirm what the server thinks your GitHub App settings are).

4. Run the built-in health check (if you can run CLI in the container)

   • From the repo root:

     python -m tests.health_test.main

To give the most accurate fix, I’d need to know how you inject the GitHub App ID (env var name + value example, or the relevant .secrets.toml snippet / K8s Secret + Helm values). The error strongly suggests the App ID is ending up as non-string at runtime.

Relevant Sources:

• https://docs.qodo.ai/qodo-documentation/qodo-merge/installation/github#run-as-a-github-app
• https://docs.qodo.ai/qodo-documentation/qodo-merge/installation/locally#utilizing-environment-variables
• https://docs.qodo.ai/qodo-documentation/qodo-merge/usage-guide/additional_configurations#log-level
• https://docs.qodo.ai/qodo-documentation/qodo-merge/usage-guide/automations_and_usage#cli-health-check
• https://docs.qodo.ai/qodo-documentation/qodo-merge/usage-guide/additional_configurations#show-possible-configurations

[nwsparks]

i dont think this feedback is relevant. pr-agent works when using the latest release docker image 0.31-github_app but does not work when using github_app which is the latest main branch. i did confirm however that the app id is indeed a string.

[FabrizioCafolla]

I'm also experiencing this issue intermittently with version codiumai/pr-agent:0.31-gitlab_webhook.

The stack trace associated with the ValueError(f"Failed to get git provider for {pr_url}") error in our logs is as follows:

requests.exceptions.SSLError: HTTPSConnectionPool(host='api.github.com', port=443): Max retries exceeded with url: /repos/***/*** (Caused by SSLError(SSLEOFError(8, '[SSL: UNEXPECTED_EOF_WHILE_READING] EOF occurred in violation of protocol (_ssl.c:1010)')))

at .send ( /usr/local/lib/python3.12/site-packages/requests/adapters.py:675 )
at .send ( /usr/local/lib/python3.12/site-packages/requests/sessions.py:703 )
at .request ( /usr/local/lib/python3.12/site-packages/requests/sessions.py:589 )
at .get ( /usr/local/lib/python3.12/site-packages/requests/sessions.py:602 )
at .getresponse ( /usr/local/lib/python3.12/site-packages/github/Requester.py:164 )
at .__requestRaw ( /usr/local/lib/python3.12/site-packages/github/Requester.py:723 )
at .__requestEncode ( /usr/local/lib/python3.12/site-packages/github/Requester.py:685 )
at .requestJson ( /usr/local/lib/python3.12/site-packages/github/Requester.py:580 )
at .requestJsonAndCheck ( /usr/local/lib/python3.12/site-packages/github/Requester.py:443 )
at .get_repo ( /usr/local/lib/python3.12/site-packages/github/MainClass.py:363 )
at ._get_repo ( /app/pr_agent/git_providers/github_provider.py:860 )
at ._get_pr ( /app/pr_agent/git_providers/github_provider.py:865 )
at .set_pr ( /app/pr_agent/git_providers/github_provider.py:150 )
at .__init__ ( /app/pr_agent/git_providers/github_provider.py:52 )
at .get_git_provider_with_context ( /app/pr_agent/git_providers/__init__.py:62 )

It seems to be related to the provider creation logic when a cache miss occurs in init.py.

I haven't been able to pinpoint the root cause yet; it's unclear whether this is due to the GitHub API itself or potential networking issues within our self-hosted environment.

[ernest-gonzales]

We can reproduce this in GitHub App mode on a fresh build where PyJWT resolves to newer versions (Python 3.12, dockerized deployment).

Failure mode 1 (PyJWT >= 2.9.x):

• During GitHub App auth, PyGithub calls into PyJWT and crashes while creating the app JWT:

File "/usr/local/lib/python3.12/site-packages/github/Auth.py", line 205, in create_jwt
File "/usr/local/lib/python3.12/site-packages/jwt/api_jwt.py", line 145, in encode
TypeError: Issuer (iss) must be a string.

(We see this repeatedly in our logs.)

Failure mode 2 (if you try to “fix” it by casting iss to string):

• GitHub rejects the JWT:

401 {"message": "'Issuer' claim ('iss') must be an Integer", ...}

So it looks like a dependency incompatibility: GitHub requires integer iss for GitHub App JWTs, while PyJWT >= 2.9 enforces iss to be a string.

Practical fix/workaround:

• Pin PyJWT to a compatible version range (e.g. PyJWT<2.9, or PyJWT==2.8.*) in requirements.txt / installation deps so GitHub App mode remains stable on fresh installs.

[ernest-gonzales]

Opened PR: #2218
We see GitHub App auth fail with TypeError: Issuer (iss) must be a string on newer PyJWT, and GitHub rejects the string-cast workaround with 401 ... iss must be an Integer. This PR pins PyJWT==2.10.1 to keep fresh installs stable.