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July 30, 2025 - August 12, 2025

Sprint 131 Summary

Summary

Highlights

During this sprint, the team focused on equipping our teams with valuable continuous user research tools, conducting user research for in-app error reporting and centralization of feedback reports, and preparing Grafana for DIGIT use. These highlights included:

Centralized Feedback Reports in TDP - Foundational Discovery:

  • Captured critical insights from Yun to inform how feedback report workflows are centralized in TDP.

Enabling Secure Data Access for DIGIT via Grafana:

  • Delivered user-friendly Grafana training materials tailored for DIGIT users.
  • Ensured Grafana dashboards only surfaces accurate, non-null records.

In-App Error Reporting:

  • Defines the scope, testing approach, and measurable success criteria for concept testing the in-app error reporting interface.

Operations & Maintenance:

  • Streamlined alerting by suppressing redundant UpTime notifications during AppDown events and reducing their frequency.
  • Ensured the file input resets to show only the most recently selected file after an upload error.
  • Delivered automated Cypress end-to-end test coverage for TANF, SSP, and Tribal data file submissions.

Product Roadmap Progress

{% hint style="info" %} For more detailed information on task progress, please visit the overall roadmap for these epics. {% endhint %}

  • Application Health Monitoring | ON TRACK | Progress: 92% (+1%) | Estimated Completion Date: September 23, 2025
  • Centralizing Feedback Reports in TDP - Foundational Discovery | ON TRACK | Progress: 68% (+9%) | Estimated Completion Date: September 23, 2025
  • Continuous User Research & Feedback Loops | ON TRACK | Progress: 91% (+0%) | Estimated Completion Date: September 23, 2025
  • Enabling Secure Data Access for DIGIT in Grafana | AT RISK | Progress: 94% (+2%) | Estimated Completion Date: August 26, 2025
    • Note: The timeline has been slightly extended while we work to bump resources in Grafana.
  • FRA Post-MVP Enhancements | ON TRACK | Progress: 79% (+7%) | Estimated Completion Date: September 23, 2025
  • fTANF Replacement - Foundational Research & Concept Validation | ON TRACK | Progress: 38% (+0%) | Estimated Completion Date: January 27, 2026
  • In-App Error Reporting - Foundational Research & Concept Validation | ON TRACK | Progress: 42% (+10%) | Estimated Completion Date: February 10, 2026
  • Regional Staff TDP Access & Onboarding | ON HOLD | Progress: 38% (-9%) | Estimated Completion Date: TBD
    • Note: Due to some of the unforeseen changes in HHS staffing, this epic is on pause until further notice.

Tasks

Centralizing Feedback Reports in TDP - Foundational Discovery

TaskValue PropositionStatus
#5224 - Conduct research session with Yun on centralizing feedback reports in TDPEnsures we capture critical insights from Yun to inform how feedback report workflows are centralized in TDP, enabling a more streamlined and well-scoped MVP versus post-MVP roadmap.COMPLETE
#5222 - Design MVP interface for centralized feedback reportsDelivers dev-ready designs for in-app and email delivery of feedback reports, enabling a shift from manual email distribution to a streamlined, accessible, and integrated experience within TDP.IN PROGRES & MOVED TO NEXT SPRINT

Continuous User Feedback & Research Loops

TaskValue PropositionStatus
#5197 - Add metadata to feedback submissions to support contextual analysis + a11y fixesAdds rich, structured metadata to every feedback submission (page, type, widget, file refs), enabling precise triage, better filtering and analysis, and faster, data-driven UX improvements.IN PROGRES & MOVED TO NEXT SPRINT

Enabling Secure Data Access for DIGIT in Grafana

TaskValue PropositionStatus
#5056 - Design user training materials for DIGIT Grafana AccessScopes and delivers user-friendly Grafana training materials tailored for DIGIT users, enabling secure, effective dashboard use while promoting adoption, self-sufficiency, and standardized data practices across the TDP platform.COMPLETE
#5267 - Handle Null Values in Custom Where ClausesEnsures Grafana dashboards only surface accurate, non-null records, improving data reliability, reducing noise, and enabling stakeholders to make clearer, more actionable decisions.COMPLETE
#5269 - Bump Grafana memory in prod by 4GB to support 1.5M record visualizationsEnables reliable visualization of datasets up to 1.5M records, eliminating OOM failures and accelerating troubleshooting for large TANF/SSP submissions.BLOCKED

FRA Post-MVP Enhancements

TaskValue PropositionStatus
#4974 - Implement admin review workflow for user change requestsIntroduces an auditable workflow for user-initiated profile and access change requests, improving self-service, administrative oversight, and compliance as the platform scales.RAFT REVIEW
#4973 - Implement Edit Profile page with shared Request Access logicDelivers a redesigned, self-service “Edit Profile” experience that aligns with the latest design system, reuses proven Request Access components, and enables users to easily request accurate profile updates while reducing support workload and improving data quality.RAFT REVIEW
#3485 - Design FRA successful processing email templateDelivers an accessible, USWDS-compliant FRA success notification email that gives users clear, trustworthy confirmation of processed submissions, reduces uncertainty, and aligns communications with our established design system.RAFT REVIEW

In-App Error Reporting

TaskValue PropositionStatus
#4991 - Pre-planning for next phases of in-app error reportingDefines the scope, testing approach, and measurable success criteria for concept testing the in-app error reporting interface, ensuring we can evaluate its impact on user comprehension, resolution speed, and support demand ahead of the pilot launch.COMPLETE
#4753 - Develop concepts for testingDelivers structured, testable design concepts for in-app error reporting, enabling usability testing that validates workflows, improves user understanding, and guides more effective error resolution experiences.RAFT REVIEW

Operations & Maintenance

TaskValue PropositionStatus
#3432 - Update Alertmanager Inhibition RulesStreamlines alerting by suppressing redundant UpTime notifications during AppDown events and reducing their frequency, minimizing alert fatigue and ensuring focus stays on actionable issues.COMPLETE
#4908 - Bug: File input displays multiple files after error stateEnsures the file input resets to show only the most recently selected file after an upload error, preventing confusion and giving users clear confirmation of what will be submitted.COMPLETE
#5167 - Develop E2E tests for data analyst submissions (TANF/SSP Data Files)Delivers automated Cypress end-to-end test coverage for TANF, SSP, and Tribal data file submissions, ensuring analysts can successfully upload, validate, and track files while catching errors early and safeguarding compliance with federal reporting requirements.COMPLETE
#5168 - Develop E2E tests for FRA data file submissionsProvides automated, role-aware Cypress tests for FRA data file submissions that verify permissions and workflows end-to-end, reduce regressions, and strengthen compliance and confidence in the platform.RAFT REVIEW
#5226 - Develop E2E tests for non-data analyst submissions (TANF/SSP Data Files)Delivers automated, role-based Cypress tests that verify TANF/SSP access controls end-to-end, reducing regressions, safeguarding compliance and data security, and increasing confidence in the platform’s permissions model.IN PROGRES & MOVED TO NEXT SPRINT
#5166 - Develop E2E tests for login and account managementDelivers automated end-to-end coverage of login and account approval flows, ensuring secure, role-correct onboarding, preventing access misconfigurations, and increasing confidence that users only see features appropriate to their permissions.IN PROGRES & MOVED TO NEXT SPRINT

User Experience Enhancements

TaskValue PropositionStatus
#3251 - Update email templates for STT data submissions re: status and error guidanceEnsures STTs receive clear, action-oriented submission emails that highlight errors early, reduce confusion, and drive timely corrections, ultimately improving data quality and compliance.RAFT REVIEW