Merge pull request #5623 from raft-tech/kc-feedback

Adds feedback report content to KC & updates coding instruction links

Author: reitermb

product-updates/img/feedback-reports/download.png

@@ -257,6 +257,17 @@ <h2 class="usa-process-list__heading">Account is Deactivated</h2>
             </p>
           </li>
 
+
+<h2 id="feedbackemail">Feedback Report Available</h2>
+<p>You'll be notified any time OFA uploads Feedback Reports concerning your TANF submissions. <a href="feedback-reports.html">Read more about Feedback Reports</a></p>
+                              <a href="../img/feedback-reports/feedback-email.png" data-lity data-lity-desc="Feedback Report Available Email notification example. A new Feedback Report is available for Colorado for Fiscal Year 2025 (reflects data submitted through 02/02/2026)
+
+The report was uploaded on 02/11/2026. Please review the feedback and, if needed, resubmit complete and accurate data. ">
+              <img src="../img/feedback-reports/feedback-email.png" alt="Feedback Report Available Email notification example. A new Feedback Report is available for Colorado for Fiscal Year 2025 (reflects data submitted through 02/02/2026)
+
+The report was uploaded on 02/11/2026. Please review the feedback and, if needed, resubmit complete and accurate data.">
+                </a>
+
         </ol>
         <h2>Not seeing email notifications?</h2>
         <p>

product-updates/img/feedback-reports/feedback-email.png

@@ -71,8 +71,10 @@
             </li>
 
 
-    
-
+            <li class="usa-sidenav__item">
+              <a href="./feedback-reports.html">Feedback Reports</a>
+            </li>
+              
 
 
             <li class="usa-sidenav__item">

product-updates/knowledge-center/Reference TANF & SSP WPR & TL Feedback Reports.xlsx

@@ -49,7 +49,10 @@
         </ul>
       </li>
 
-
+      <li class="usa-sidenav__item">
+              <a href="./feedback-reports.html">Feedback Reports</a>
+            </li>
+              
 
 
       <li class="usa-sidenav__item">

product-updates/knowledge-center/about-email-notifications.html

@@ -185,7 +185,7 @@ <h1>Viewing Feedback Reports</h1>
 <p class="usa-intro">
      OFA produces feedback reports cumulatively throughout each fiscal year. These include Work Participation Rate (WPR), Time Limit reports, and others which have traditionally been shared via email.
         </p> <div style="min-height: 22px;"></div> 
-        <p>In the interest of improved data security and accessibility, all reporting will now be delivered via TDP. This guide provides instructions on how to access, understand and address feedback reports. If you believe you should have access to Feedback Reports but do not, please reach out to <a href="mailto:tanfdata@acf.hhs.gov">tanfdata@acf.hhs.gov</a>.</p>
+        <p>In the interest of improved data security and accessibility, all reporting will now be delivered via TDP. This guide provides instructions on how to access, understand and address feedback reports. If you believe you should have access to Feedback Reports but do not, please reach out to <a href="mailto:tanfdata@acf.hhs.gov">tanfdata@acf.hhs.gov</a>. Please note that Feedback Reports for Tribal TANF partners is in development and coming soon.</p>
 
          <div style="min-height: 22px;"></div>
 
@@ -215,7 +215,7 @@ <h2 class="usa-process-list__heading">Search for the reporting period to view</h
          <li class="usa-process-list__item">
             <h2 class="usa-process-list__heading">Download and view report files</h2>
             <p class="margin-top-05">
-              To access the report files, Click on the zip file link in the 'Files' column to view the feedback files associated within that reporting fiscal quarter. Each file is titled in accordance with your FIPS code.
+              To access the report files, Click on the zip file link in the 'Files' column to download the feedback files associated with the selected fiscal year. Each file is titled in accordance with your FIPS or tribe code.
               <div style="min-height: 22px;"></div>
               <a href="../img/feedback-reports/download.png" data-lity data-lity-desc="Table showing feedback reports generated for the selected fiscal year with the final column with the report download link emphasized">
               <img src="../img/feedback-reports/download.png" alt="Table showing feedback reports generated for the selected fiscal year with the final column with the report download link emphasized">
@@ -224,10 +224,11 @@ <h2 class="usa-process-list__heading">Download and view report files</h2>
           </li>
      </ol>
 
-     <p>TDP will also alert and link you to feedback reports from the submission history section of a reporting period you're viewing in the Data Files tab.</p>
+     <p>TDP will send you a <a href="about-email-notifications.html#feedbackemail">notification email</a> when Feedback Reports are uploaded and link you to the reports from the submission history section of a reporting period you're viewing in the Data Files tab.</p>
       <a href="../img/feedback-reports/feedback-available.png" data-lity data-lity-desc="Informational banner above TANF Submission History reading: Feedback Reports Available as of 12/1/2021. Please review the feedback (link) and if needed, resubmit complete and accurate data">
               <img src="../img/feedback-reports/feedback-available.png" alt="Informational banner above TANF Submission History reading: Feedback Reports Available as of 12/1/2021. Please review the feedback (link) and if needed, resubmit complete and accurate data">
                 </a>
+                    
               <hr class="releaseHr" style="margin-bottom: 30px;">
 
 

product-updates/knowledge-center/components/desktop-navigation.html

@@ -406,7 +406,7 @@ <h1>Release Notes</h1>
 
         <hr class="releaseHr">
 
-<!--  <h2 style="margin-top: 32px;" id="dec172025">December 17, 2025 (v 3.x.x)</h2>
+ <h2 style="margin-top: 32px;" id="dec172025">February 17, 2026 (v 4.12.0)</h2>
 
   <h3 style="margin-top: 16px; color: #595959;">Added:</h3>
         <ul class="usa-icon-list">
@@ -418,10 +418,32 @@ <h3 style="margin-top: 16px; color: #595959;">Added:</h3>
               <h5 class="usa-icon-list__title">
                 Feedback Reports are now distributed via TDP
               </h5>
-              <p>Feedback reports (including Work Participation Rate and Time Limit reports are now delivered directly through TDP, replacing the prior system of distributing them by email. <a href="feedback-reports.html">Learn more about Feedback Reports in TDP.</a></p>
+              <p>Feedback reports including Work Participation Rate and Time Limit reports for states and territories are now delivered directly through TDP, replacing the prior system of distributing these reports by email. Feedback Report content for Tribal TANF partners is in development and coming soon.<a href="feedback-reports.html">Learn more about Feedback Reports in TDP.</a></p>
             </div>
           </li>
-          <li class="usa-icon-list__item" style="margin-top: 16px;">
+                    <li class="usa-icon-list__item" style="margin-top: 16px;">
+            <div class="usa-icon-list__icon text-ink">
+              <img src="../img/added.svg" aria-hidden="true" alt="" style="background-color: #d3ffcc; border-radius: 5px; width: 18px; height: 18px; position: relative; top: 2px; margin-right: 22px; margin-left: 5px;"/>
+            </div>
+            <div class="usa-icon-list__content">
+              <h5 class="usa-icon-list__title">
+                Email notifications for FRA submissions
+              </h5>
+              <p>TDP now sends email notifications following FRA submissions to alert you when your uploaded files have been processed and indicates the processing status, including whether TDP has detected any errors.<a href="fra-error-reports.html">Learn more about FRA error reports & file structure.</a></p>
+            </div>
+          </li>
+                              <li class="usa-icon-list__item" style="margin-top: 16px;">
+            <div class="usa-icon-list__icon text-ink">
+              <img src="../img/added.svg" aria-hidden="true" alt="" style="background-color: #d3ffcc; border-radius: 5px; width: 18px; height: 18px; position: relative; top: 2px; margin-right: 22px; margin-left: 5px;"/>
+            </div>
+            <div class="usa-icon-list__content">
+              <h5 class="usa-icon-list__title">
+                More detailed email notifications for TANF/SSP submissions
+              </h5>
+              <p>TANF and SSP submission emails now include more detail from the submission history table about your file's processing status, including the number of cases without errors, cases with errors, records unable to process, total errors (for Section 3 and 4 data) and whether an error report is available.<a href="view-submission-history.html">Learn more about TANF/SSP submission history & file statuses.</a></p>
+            </div>
+          </li>
+          <!-- <li class="usa-icon-list__item" style="margin-top: 16px;">
             <div class="usa-icon-list__icon text-ink">
               <img src="../img/added.svg" aria-hidden="true" alt="" style="background-color: #d3ffcc; border-radius: 5px; width: 18px; height: 18px; position: relative; top: 2px; margin-right: 22px; margin-left: 5px;"/>
             </div>
@@ -431,12 +453,12 @@ <h5 class="usa-icon-list__title">
               </h5>
               <p>PIA data can now be submitted via a new file type option within the TANF Data Files tab for Fiscal Year 2024. </a></p>
             </div>
-          </li>
+          </li> -->
 
         </ul>     
 
 
-        <hr class="releaseHr"> -->
+        <hr class="releaseHr">
 
         <h2 style="margin-top: 32px;" id="may92025">May 9, 2025 (v 3.8.4)</h2>
 

product-updates/knowledge-center/components/mobile-navigation.html

@@ -333,7 +333,7 @@ <h2 id="statuses">Understanding File Statuses and Aggregate Data</h2>
     <tr>
       <th scope="row">Cases With Errors</th>
       <td>
-        The total number of unique cases for a given reporting month in your file that have one or more error associated with them. This likely indicates problems with your data, such as having values outside those defined in the <a href="">TANF/SSP Coding Instructions</a> or <a href="">Tribal TANF Coding Instructions</a>.
+        The total number of unique cases for a given reporting month in your file that have one or more error associated with them. This likely indicates problems with your data, such as having values outside those defined in the <a href="https://acf.gov/sites/default/files/documents/ofa/acf-199209-TANFSSP-data-report-instructions-valid-thru-2026-10.pdf">TANF/SSP Coding Instructions</a> or <a href="https://acf.gov/sites/default/files/documents/ofa/tribal-tanf-data-report-instructions-valid-thru-2028-09.pdf">Tribal TANF Coding Instructions</a>.
       </td>
 
     </tr>
@@ -347,7 +347,7 @@ <h2 id="statuses">Understanding File Statuses and Aggregate Data</h2>
     <tr>
       <th scope="row">Total Errors</th>
       <td>
-        Since section 3 and 4 data contain aggregate values in one record (rather than case data with many records), TDP can only provide the total number of errors detected in the record. Errors here likely relate to values outside those defined in the <a href="https://www.acf.hhs.gov/ofa/policy-guidance/acf-ofa-pi-23-04">TANF/SSP Coding Instructions</a> or <a href="https://www.acf.hhs.gov/ofa/policy-guidance/tribal-tanf-data-coding-instructions">Tribal TANF Coding Instructions</a> and/or inconsistencies in the values between related elements for a given reporting month. 
+        Since section 3 and 4 data contain aggregate values in one record (rather than case data with many records), TDP can only provide the total number of errors detected in the record. Errors here likely relate to values outside those defined in the <a href="https://acf.gov/sites/default/files/documents/ofa/acf-199209-TANFSSP-data-report-instructions-valid-thru-2026-10.pdf">TANF/SSP Coding Instructions</a> or <a href="https://acf.gov/sites/default/files/documents/ofa/tribal-tanf-data-report-instructions-valid-thru-2028-09.pdf">Tribal TANF Coding Instructions</a> and/or inconsistencies in the values between related elements for a given reporting month.
       </td>
 
     </tr>

product-updates/knowledge-center/feedback-reports.html

@@ -248,8 +248,8 @@ <h4>Program Type</h4>
          </p>
 
               <ul>
-            <li><a href="https://www.acf.hhs.gov/ofa/policy-guidance/tribal-tanf-data-coding-instructions">Tribal TANF Coding Instructions</a></li>
-            <li><a href="https://www.acf.hhs.gov/ofa/policy-guidance/acf-ofa-pi-23-04">TANF (ACF-199) and SSP-MOE (ACF-209) Coding Instructions</a></li>
+            <li><a href="https://acf.gov/sites/default/files/documents/ofa/tribal-tanf-data-report-instructions-valid-thru-2028-09.pdf">Tribal TANF Coding Instructions</a></li>
+            <li><a href="https://acf.gov/sites/default/files/documents/ofa/acf-199209-TANFSSP-data-report-instructions-valid-thru-2026-10.pdf">TANF (ACF-199) and SSP-MOE (ACF-209) Coding Instructions</a></li>
 
           </ul>
    <div style="min-height: 22px;"></div>
@@ -827,8 +827,8 @@ <h4>Record Value Invalid: Errors related to invalid values for a specific item/d
 
           <p>To remedy these type of issues, you can compare the value reported in the file for a given item number to the allowable values in the coding instructions associated to the relevant item number. The coding instructions are linked below:</p>
           <ul>
-            <li><a href="https://www.acf.hhs.gov/ofa/policy-guidance/tribal-tanf-data-coding-instructions">Tribal TANF Coding Instructions</a></li>
-            <li><a href="https://www.acf.hhs.gov/ofa/policy-guidance/acf-ofa-pi-23-04">TANF (ACF-199) and SSP-MOE (ACF-209) Coding Instructions</a></li>
+            <li><a href="https://acf.gov/sites/default/files/documents/ofa/tribal-tanf-data-report-instructions-valid-thru-2028-09.pdf">Tribal TANF Coding Instructions</a></li>
+            <li><a href="https://acf.gov/sites/default/files/documents/ofa/acf-199209-TANFSSP-data-report-instructions-valid-thru-2026-10.pdf">TANF (ACF-199) and SSP-MOE (ACF-209) Coding Instructions</a></li>
           </ul>
 
   <div style="min-height: 22px;"></div><div style="min-height: 22px;"></div> <div style="min-height: 22px;"></div>