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_case_studies/doximity.html

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layout: default
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title: Doximity Case Study - Fast, Flexible, and Scalable
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description: Read how Rails has helped Doximity grow into the largest digital platform for U.S. medical professionals.
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title: "Doximity Case Study — Ruby on Rails"
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description: "Read how Rails has helped Doximity grow into the largest digital platform for U.S. medical professionals."
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og_image: assets/images/case-study-doximity.png
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permalink: /docs/case-studies/doximity
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_companies/37signals.md

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layout: company
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title: 37signals
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description: "37signals is the birthplace of Rails and a founding Core member of the Rails Foundation since 2022."
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name: 37signals
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intro: |
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37signals is behind the project-management tool Basecamp, which since 2004 has been helping companies make progress and avoid letting things slip through the cracks. It also makes HEY, an email and calendar system that brings fresh thinking to a stale category. Over more than twenty years, it has also released several other software products, and shared it’s development process Shape Up.
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37signals is the birthplace of Rails, which was started in 2003 to build Basecamp. Basecamp is a project-management tool that has been helping companies make progress and avoid letting things slip through the cracks for over twenty years. The company also makes HEY, an email and calendar system, and ONCE, for self-hosted SaaS, and has shared its development process Shape Up.
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logo: /assets/images/logo-37signals.svg
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exturl: https://37signals.com
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company_type: Private
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employees_range: "60"
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rails_engineers_range: "10"
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rails_usage: |
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37signals built Basecamp and HEY on Rails, and the 37signals team often builds and tests new features in-house before contributing them back to the framework. Examples include Hotwire (Turbo & Stimulus) for server-driven UI, Propshaft for asset management, and Solid Queue for background job processing. They’ve also shifted toward self-hosting, deploying with Kamal, their Docker-based deployment tool.
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37signals built Rails for Basecamp and has since used it to create all their web products. The team often builds and tests new features in-house before contributing them back to the framework. Examples include Hotwire (Turbo & Stimulus) for server-rendered UI, Propshaft for asset management, and Solid Queue for background job processing. They’ve also shifted toward self-hosting, deploying with Kamal, their Docker-based deployment tool.
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member_status: "In 2022, 37signals became a **founding Core member** of the Rails Foundation. David Heinemeier Hansson, 37signals co-founder and CTO and creator of Ruby on Rails, is the chairman of the foundation."
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github_contributions:
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- name: "Rails"
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url: "https://github.com/basecamp/kamal"
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- name: "Trix"
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url: "https://github.com/basecamp/trix"
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- name: "Jbuilder"
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url: "https://github.com/rails/jbuilder"
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- name: "Propshaft"
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url: "https://github.com/rails/propshaft"
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- name: "Solid Queue"
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- name: "Mission Control"
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url: "https://github.com/rails/mission_control-jobs"
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_companies/bigbinary.md

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title: BigBinary
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description: "BigBinary is a development firm with over 13 years of experience specializing in Ruby on Rails and a Contributing member of the Rails Foundation since 2023."
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name: BigBinary
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intro: |
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BigBinary is a development firm with over 13 years of experience specializing in Ruby on Rails. BigBinary has a track record of building high-quality software and was an early adopter of Ruby on Rails due to its exceptional productivity. Over the years, clients like **Gumroad**, **MLB**, **AngelList**, **Rootly**, **AtoB**, and **Healthicity** have worked with them to build robust, scalable software. In addition to client work, BigBinary is also building Neeto — a suite of productivity tools — entirely using Ruby on Rails.
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Every year, BigBinary hires recent graduates from colleges across India and trains them in Ruby on Rails through the [Learn Ruby on Rails course](https://courses.bigbinaryacademy.com/learn-rubyonrails/). This course has been actively maintained and refined by BigBinary for over five years. This course and other courses including [Learn Ruby](https://courses.bigbinaryacademy.com/learn-ruby/) are available for anyone to use for free at BigBinary Academy.
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_companies/cedarcode.md

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title: cedarcode
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description: "Cedarcode specializes in deploying high-performance Ruby on Rails engineering teams for startups and industry leaders. They are a Contributing member of the Rails Foundation since 2023."
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name: Cedarcode
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intro: |
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Cedarcode specializes in deploying high-performance Ruby on Rails engineering teams for startups and industry leaders that need to scale fast without compromising quality. With a collective 15 years of deep expertise in the Rails ecosystem, Cedarcode has earned the trust of companies like Airbnb, BetterUp, Underdog Fantasy, Amgen, and ID.me, among others.
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<br><br>
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**How Cedarcode works**<br>
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Cedarcode Rails teams integrate seamlessly into existing engineering setups, helping businesses build, scale, and evolve their products with agility. They ramp up in weeks, without the hassle of traditional hiring, providing the flexibility to scale up or down as business needs change. Their focus is on quality, reliability, and building long-term partnerships, collaborating with clients for years to ensure ongoing growth and innovation.
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Cedarcode Rails teams integrate seamlessly into existing engineering setups, helping businesses build, scale, and evolve their products with agility. They ramp up in weeks, without the hassle of traditional hiring, providing the flexibility to scale up or down as business needs change. Their focus is on quality, reliability, and building long-term partnerships, collaborating with clients for years to ensure ongoing growth and innovation.
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Cedarcode’s passion for security led them to develop webauthn-ruby, an authentication gem used to implement passkeys in ruby, trusted by some of the biggest Rails shops in the industry.
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[Sin City Ruby](https://www.sincityruby.com) sponsoring since 2025<br>
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[Ruby Meetup Montevideo, Uruguay](https://ruby.uy) co-hosting since 2022<br>
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_companies/clio.md

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title: Clio
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description: "Clio is the world's leading provider of cloud-based legal technology, trusted by 150,000 legal professionals in 130+ countries. They are a Contributing member of the Rails Foundation since 2025."
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name: Clio
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intro: |
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Clio is the world's leading provider of cloud-based legal technology, trusted by 150,000 legal professionals in 130+ countries. As the industry's only end-to-end software solution, Clio centralizes client intake, case management, document automation, payments, and more—powered by AI on its unified platform.
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url: "https://github.com/clio/dead_code_detector"
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Clio has a longstanding commitment to the Rails community in Toronto, actively supporting it through event sponsorships, hosting meetups, and participating in industry conferences. Through local Rails meetups and knowledge-sharing sessions, Clio has created opportunities for developers to connect, exchange ideas, and tackle real-world challenges. These gatherings not only strengthen the local developer network but also foster innovation by providing a platform for discussing best practices, emerging trends, and technical problem-solving within the Rails ecosystem.
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_companies/cookpad.md

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title: "Cookpad, Inc."
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description: "Cookpad is a founding Core member of the Rails Foundation since 2022. Cookpad provides a global platform for recipe sharing and search, used in 67 countries and regions, in 26 languages."
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name: Cookpad Inc.
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Cookpad provides a global platform for recipe sharing and search, used in 67 countries and regions, in 26 languages. Our mission is to make everyday cooking fun, because we see a brighter future. And we believe that the power of cooking will get us there. Cooking isn’t just a matter of putting together ingredients. When you cook, you choose. You choose what to buy, what to eat, and how to nourish yourself, your family, and friends. You choose how to give back to communities. When you cook, you choose to become a maker of tomorrow’s world. Here at Cookpad, each day is about inspiring more people to make these choices.
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- [South West Ruby Meetup](https://www.southwestruby.com/), Bristol UK
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_companies/doximity.md

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title: Doximity
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description: "Doximity is the leading digital platform for U.S. medical professionals, and a founding Core member of the Rails Foundation since 2022."
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name: Doximity
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Doximity is the leading digital platform for U.S. medical professionals. The company's network members include more than 80% of U.S. physicians across all specialties and practice areas. Doximity provides its verified clinical membership with digital tools built for medicine, enabling them to collaborate with colleagues, stay up to date with the latest medical news and research, manage their careers and on-call schedules, streamline documentation and administrative paperwork, and conduct virtual patient visits.
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Doximity is the leading digital platform for U.S. medical professionals. The company's network members include more than 80% of U.S. physicians across all specialties and practice areas. Doximity provides its verified clinical membership with digital tools built for medicine, enabling them to collaborate with colleagues, stay up to date with the latest medical news and research, manage their careers and on-call schedules, streamline documentation and administrative paperwork, and conduct virtual patient visits.
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_companies/gusto.md

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title: Gusto
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description: "Gusto is a modern, online people platform that helps small and medium-sized businesses take care of their teams. With over 250,000 commits, they are one of the largest users of Rails in the industry. They are a Contributing member of the Rails Foundation since 2024."
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name: Gusto
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intro: |
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Gusto is a modern, online people platform that helps small and medium-sized businesses take care of their teams. In addition to full-service payroll, Gusto offers access to health insurance, 401(k) integrations, HR experts, employee self-onboarding, and team management tools. The company serves over 400,000 businesses nationwide and has offices in Denver, New York City, and San Francisco. For more information, visit gusto.com.
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logo: /assets/images/logo-gusto.svg
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exturl: https://gusto.com/
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company_type: Private
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founded_date: 2011
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headquarters: "**San Francisco, CA**"
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employees_range: "2,500+"
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rails_engineers_range: "500+"
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Gusto has built a robust technology stack over the past decade centered around Ruby on Rails, which serves as the framework for all customer-facing applications. With an impressive history of over 250,000 commits, Gusto stands out as one of the largest users of Rails in the industry.<br><br>
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The architecture consists of two major monolithic applications supported by many smaller applications, all of which communicate seamlessly via Kafka, utilizing the [Karafka](https://karafka.io) gem. Gusto also uses [Sidekiq](https://sidekiq.org) to process over 150 million jobs daily, showcasing their commitment to performance and scalability.<br><br>
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To improve maintainability and promote agility, Gusto is progressively modularizing its codebase by adopting [Packwerk](https://github.com/Shopify/packwerk), which facilitates a more flexible development environment. Additionally, Gusto is focused on service extraction and enhancing the functionality of its smaller applications, further streamlining development processes and improving overall developer productivity.<br><br>
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On the frontend, Gusto has invested heavily in a single-page application (SPA) architecture, which is integrated with the Rails backend using GraphQL.<br><br>
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By leveraging the strengths of Ruby on Rails, Kafka, Sidekiq, GraphQL, and modern frontend technologies, Gusto continues to deliver powerful solutions that meet the evolving needs of their customers.
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pull_quote: "Rails is at the center of a vibrant ecosystem and community of thousands of people and companies contributing to it in one way or another. As a company that relies heavily on Rails, Gusto benefits enormously from this ecosystem. As a Rails Foundation member, we’re proud to support the continued healthy growth of the framework and the community that powers it. It’s an investment not just in the technology we use today, but in the future we’re helping to build together."
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quote_author: "Stephan Hagemann"
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quote_title: "Head of Product Infrastructure Engineering"
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member_status: "In 2024, Gusto became a **contributing member** of the Rails Foundation."
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contribution_string: "Internally, Gusto encourages and promotes open source contributions via an open source guild, having recently [upstreamed some rubocop rules](https://github.com/Shopify/rubocop-sorbet/pull/263), [improved the performance of lefthook](https://github.com/evilmartians/lefthook/pull/879), [improved auto-install](https://blog.rubygems.org/2024/05/30/bundler-auto-install-just-got-a-whole-lot-better.html) and [the performance of bundler](https://github.com/rubygems/rubygems/commits/master/?author=technicalpickles). They also continued to maintain [buildkite-builder](https://github.com/Gusto/buildkite-builder) that Rails itself uses for its build pipeline. Gusto’s Head of Security maintains [Brakeman](https://brakemanscanner.org/), a static analysis security tool also used in Rails for checking security issues in your application."
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Gusto actively [sponsors](https://github.com/orgs/Gusto/sponsoring) individual open source contributors whose work they utilize in their projects. They have also begun supporting the [Boulder Ruby Group](https://boulder-ruby.org/) to help foster the Ruby developer community, sponsored [WNB.rb](https://www.wnb-rb.dev/), and hosted Women Who Code events at their offices in Denver, New York City, and San Francisco.
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_companies/intercom.md

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title: Intercom
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description: "Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. They are a founding Core member of the Rails Foundation since 2022."
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name: Intercom
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intro: |
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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent [Fin](https://fin.ai), the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.
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logo: /assets/images/logo-intercom.svg
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exturl: https://intercom.com
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company_type: Private
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valuation: "$1.275B (2018)"
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founded_date: 2011
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headquarters: "**San Francisco, CA**"
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employees_range: "1,000+"
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rails_engineers_range: "200+"
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rails_usage: |
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Rails has been at Intercom’s core since day one. Starting on Rails 3.0.3, the codebase has grown into a two-million-line majestic monolith that stays current through continuous upgrades.<br><br>
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Intercom follows trunk-based development. Engineers open small PRs and merge to main throughout the day. On each PR, 100k+ tests are run with a P75 completion of six minutes. Each deployment reruns the full test suite along with staging and pre-production smoke tests in parallel. When every check passes, thousands of hosts pull the new build and restart Rails in batches. End-to-end deployment completes with P75 under twelve minutes. Rollback is even faster, about two minutes, by pointing each host to the previous release and restarting Rails.<br><br>
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At peak, Intercom serves 150k HTTPS requests per second and 50k background job requests. That drives more than two million SQL calls and twenty million cache hits per second.<br><br>
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Rails helps Intercom keep the infrastructure simple, letting their teams innovate faster. Doubling request volume would simply require adding more hosts.
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pull_quote: "At Intercom, we believe in building world-class customer service experiences, and Rails has been at the heart of that journey from day one.<br><br>For more than a decade, it has let us move fast, scale smoothly, and power innovations like Fin, our AI agent that resolves customer queries at scale. Rails now supports millions of conversations every day, and our engineers stay happy and productive thanks to a framework built for humans.<br><br>Supporting the Rails Foundation is our way of ensuring Rails continues to evolve so the next generation of companies can grow from “hello world” to IPO."
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quote_author: "Ryan Sherlock"
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quote_title: "Director of Engineering"
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member_status: "In 2022, Company became a **founding Core member** of the Rails Foundation."
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community: |
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[London Ruby User Group](https://lrug.org/)<br>
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[Ruby Ireland](https://www.rubyireland.com/)<br>
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Rails World Sponsor
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