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Member Page Updates, June 2025 (#505)
* Gusto Member page * Fixing nav highlighting to be present when inside a section Foundation, Community, Docs (case studies) now highlight correctly. News highlights as well. * Fixing company type for GUsto * Renuo page * Fixing “nine” to “ten” for number of core members * Judge.me page * Intercom page
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_companies/gusto.md

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---
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layout: company
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name: Gusto
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intro: |
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Gusto is a modern, online people platform that helps small and medium-sized businesses take care of their teams. In addition to full-service payroll, Gusto offers access to health insurance, 401(k) integrations, HR experts, employee self-onboarding, and team management tools. The company serves over 400,000 businesses nationwide and has offices in Denver, New York City, and San Francisco. For more information, visit gusto.com.
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logo: /assets/images/logo-gusto.svg
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exturl: https://gusto.com/
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company_type: Private
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founded_date: 2011
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headquarters: "**San Francisco, CA**"
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employees_range: "2,500+"
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rails_engineers_range: "500+"
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rails_usage: |
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Gusto has built a robust technology stack over the past decade centered around Ruby on Rails, which serves as the framework for all customer-facing applications. With an impressive history of over 250,000 commits, Gusto stands out as one of the largest users of Rails in the industry.<br><br>
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The architecture consists of two major monolithic applications supported by many smaller applications, all of which communicate seamlessly via Kafka, utilizing the [Karafka](https://karafka.io) gem. Gusto also uses [Sidekiq](https://sidekiq.org) to process over 150 million jobs daily, showcasing their commitment to performance and scalability.<br><br>
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To improve maintainability and promote agility, Gusto is progressively modularizing its codebase by adopting [Packwerk](https://github.com/Shopify/packwerk), which facilitates a more flexible development environment. Additionally, Gusto is focused on service extraction and enhancing the functionality of its smaller applications, further streamlining development processes and improving overall developer productivity.<br><br>
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On the frontend, Gusto has invested heavily in a single-page application (SPA) architecture, which is integrated with the Rails backend using GraphQL.<br><br>
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By leveraging the strengths of Ruby on Rails, Kafka, Sidekiq, GraphQL, and modern frontend technologies, Gusto continues to deliver powerful solutions that meet the evolving needs of their customers.
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pull_quote: "Rails is at the center of a vibrant ecosystem and community of thousands of people and companies contributing to it in one way or another. As a company that relies heavily on Rails, Gusto benefits enormously from this ecosystem. As a Rails Foundation member, we’re proud to support the continued healthy growth of the framework and the community that powers it. It’s an investment not just in the technology we use today, but in the future we’re helping to build together."
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quote_author: "Stephan Hagemann"
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quote_title: "Head of Product Infrastructure Engineering"
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member_status: "In 2024, Gusto became a **contributing member** of the Rails Foundation."
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contribution_string: "Internally, Gusto encourages and promotes open source contributions via an open source guild, having recently [upstreamed some rubocop rules](https://github.com/Shopify/rubocop-sorbet/pull/263), [improved the performance of lefthook](https://github.com/evilmartians/lefthook/pull/879), [improved auto-install](https://blog.rubygems.org/2024/05/30/bundler-auto-install-just-got-a-whole-lot-better.html) and [the performance of bundler](https://github.com/rubygems/rubygems/commits/master/?author=technicalpickles). They also continued to maintain [buildkite-builder](https://github.com/Gusto/buildkite-builder) that Rails itself uses for its build pipeline. Gusto’s Head of Security maintains [Brakeman](https://brakemanscanner.org/), a static analysis security tool also used in Rails for checking security issues in your application."
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community: |
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Gusto actively [sponsors](https://github.com/orgs/Gusto/sponsoring) individual open source contributors whose work they utilize in their projects. They have also begun supporting the [Boulder Ruby Group](https://boulder-ruby.org/) to help foster the Ruby developer community, sponsored [WNB.rb](https://www.wnb-rb.dev/), and hosted Women Who Code events at their offices in Denver, New York City, and San Francisco.
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_companies/intercom.md

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---
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layout: company
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name: Intercom
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intro: |
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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent [Fin](https://fin.ai), the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.
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logo: /assets/images/logo-intercom.svg
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exturl: https://intercom.com
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company_type: Private
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valuation: "$1.275B (2018)"
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founded_date: 2011
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headquarters: "**San Francisco, CA**"
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employees_range: "1,000+"
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rails_engineers_range: "200+"
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rails_usage: |
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Rails has been at Intercom’s core since day one. Starting on Rails 3.0.3, the codebase has grown into a two-million-line majestic monolith that stays current through continuous upgrades.<br><br>
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Intercom follows trunk-based development. Engineers open small PRs and merge to main throughout the day. On each PR, 100k+ tests are run with a P75 completion of six minutes. Each deployment reruns the full test suite along with staging and pre-production smoke tests in parallel. When every check passes, thousands of hosts pull the new build and restart Rails in batches. End-to-end deployment completes with P75 under twelve minutes. Rollback is even faster, about two minutes, by pointing each host to the previous release and restarting Rails.<br><br>
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At peak, Intercom serves 150k HTTPS requests per second and 50k background job requests. That drives more than two million SQL calls and twenty million cache hits per second.<br><br>
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Rails helps Intercom keep the infrastructure simple, letting their teams innovate faster. Doubling request volume would simply require adding more hosts.
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pull_quote: "At Intercom, we believe in building world-class customer service experiences, and Rails has been at the heart of that journey from day one.<br><br>For more than a decade, it has let us move fast, scale smoothly, and power innovations like Fin, our AI agent that resolves customer queries at scale. Rails now supports millions of conversations every day, and our engineers stay happy and productive thanks to a framework built for humans.<br><br>Supporting the Rails Foundation is our way of ensuring Rails continues to evolve so the next generation of companies can grow from “hello world” to IPO."
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quote_author: "Ryan Sherlock"
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quote_title: "Director of Engineering"
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member_status: "In 2022, Company became a **founding Core member** of the Rails Foundation."
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community: |
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[London Ruby User Group](https://lrug.org/)<br>
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[Ruby Ireland](https://www.rubyireland.com/)<br>
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Rails World Sponsor
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---

_companies/judge_me.md

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---
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layout: company
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name: Judge.me
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intro: |
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Judge.me is a product reviews platform built with Ruby on Rails at its core. Founded in 2015, the company has grown to support more than 500,000 e-commerce shops across 140+ countries. Every month, Judge.me processes over 70 million orders and generates more than 2 million verified buyer reviews.<br><br>At its core, Judge.me is driven by a clear purpose: to fix trust in commerce by making customer feedback authentic, accessible, and genuinely useful, for both merchants and shoppers.<br><br>In e-commerce, reviews play a critical role in building trust, improving conversion rates, and guiding purchase decisions. Judge.me helps merchants turn customer feedback into a core part of their growth strategy, delivering fast, reliable, and transparent product and store review collection at scale.
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logo: /assets/images/logo-judgeme.svg
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exturl: https://judge.me
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company_type: Private
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founded_date: 2015
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headquarters: "**London, UK**, with offices in Brazil, Vietnam, Morocco."
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employees_range: "24"
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rails_engineers_range: "13"
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rails_usage: |
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Judge.me has been using Ruby on Rails since day one, building its platform on a Rails monolith that continues to scale with the company’s global growth. Today, this Rails monolithic powers a platform that serves hundreds of thousands of merchants in over 140 countries, processing more than 70 million orders and generating millions of verified reviews every month, all while maintaining a lean and scalable system.<br><br>With a small, efficient engineering team of just over 10 people, Rails plays a major role in driving productivity and development speed. Its developer-friendly characteristics and rich ecosystem enable Judge.me to rapidly build and maintain a wide range of features while handling high volumes of traffic effectively. Rails helps the team stay focused on product innovation and remain competitive in a fast-moving market.
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pull_quote: "Rails has always been the default choice at Judge.me. We started the company with Rails on day one, and for the past 10 years, it has remained the core of our stack. We love everything about Rails, the framework, its philosophy, the rich ecosystem, and the passionate community behind it. <br><br>Becoming a member of the Rails Foundation is a true privilege. It’s our way of giving back and contributing to the growth of a community we deeply believe in. More people around the world should get to know Rails and experience the joy of building with it."
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quote_author: "Linh Dam"
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quote_title: "Co-Founder & Chief Architect"
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member_status: "In 2025, Judge.me became a **new Core member** of the Rails Foundation."
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community: |
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Judge.me actively supports the Rails community through local engagement. Headquartered in London, the company is a proud sponsor of the city’s Rails meetup, helping to foster ongoing dialogue and connection among developers. Its sponsorship reflects a broader commitment to supporting the ecosystem that powers its core infrastructure.
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_companies/renuo.md

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---
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layout: company
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name: Renuo
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intro: |
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Renuo is a Web Agency based in Zürich, Switzerland. They have built with Rails since their foundation, and the framework is what represents their competitive advantage over other agencies in the Swiss market.<br><br>
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Renuo automates and simplifies processes. This can only be achieved through the right balance between innovation and stability. Innovation is brought in every single project, adapting the single technologies and libraries to the customers' needs. Stability is brought by Rails.<br><br>
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Since their founding, Renuo has relied on open source, which is why they joined the Rails Foundation. In addition to supporting open source, they donate 10% of their profits to charity each year.
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logo: /assets/images/logo-renuo.svg
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exturl: https://renuo.ch
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company_type: Private
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founded_date: 2011
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headquarters: "**Zürich, Switzerland**"
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employees_range: "26"
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rails_engineers_range: "20"
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rails_usage: |
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Since 2011 Renuo has not only used the framework but also contributed to the ecosystem of libraries and the community. For all their 50+ customers, they have built great Rails monoliths. Rails has been a great companion in building API-Only backends, client-server web applications with modern Javascript Frameworks which are heavy Javascript Single Page Applications, and most recently Turbo and Stimulus HTML-Over-The-Wire Server-Side-Rendered apps.<br><br>
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But the people at Renuo also like to have their custom flavours, that's why they have a custom renuocop styling guide, rely on Postgres and GoodJob, RSpec and always a good set of System Tests that run on the side. The company also provides a PaaS in Switzerland called deplo.io.<br><br>
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Rails is omakase, but it's also a big tent for different tastes!
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pull_quote: "We want to contribute to the longevity of Rails. Every day, a new project is bootstrapped using Ruby On Rails, and we’d like to provide a more basic angle to the future development of Rails. We come from a small agency’s point of view and want to influence the formal and cultural groundwork as a small player.<br><br> We also feel strongly about education. Our vision? To see Ruby on Rails in universities."
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quote_author: "Alessandro Rodi"
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quote_title: "Software Engineer & Partner"
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member_status: "In 2023, Gusto became a **contributing member** of the Rails Foundation."
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github_contributions:
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- name: "rails_api_logger"
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url: "https://github.com/renuo/rails_api_logger"
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- name: "dato-rails"
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url: "https://github.com/renuo/dato-rails"
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- name: "moirai"
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url: "https://github.com/renuo/moirai"
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- name: "cancancan"
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url: "https://github.com/cancancommunity/cancancan"
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community: |
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[https://www.meetup.com/rubyonrails-ch](https://www.meetup.com/rubyonrails-ch)<br>
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[Sponsors at Helvetic Ruby](https://helvetic-ruby.ch/) since the first edition.
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_includes/nav.html

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<div>
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<ul>
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{% for option in site.data.nav.items limit:4 %}
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{% assign is_active = false %}
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{% if page.url == option.url %}
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{% assign is_active = true %}
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{% elsif option.url contains '/' and page.url contains option.url and option.url != '/' %}
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{% assign is_active = true %}
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{% elsif option.url == '/blog' and page.url contains '/2' %}
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{% assign is_active = true %}
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{% endif %}
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{% if is_active %}
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<li class="active"><a href="{{ option.url }}"><span>{{ option.title }}</span></a></li>
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{% else %}
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<li><a href="{{ option.url }}"><span>{{ option.title }}</span></a></li>
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<ul>
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{% for option in site.data.nav.items limit:4 offset:4 %}
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{% assign is_active = false %}
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{% if page.url == option.url %}
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{% assign is_active = true %}
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{% elsif option.url contains '/' and page.url contains option.url and option.url != '/' %}
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{% assign is_active = true %}
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{% elsif option.url == '/blog' and page.url contains '/2' %}
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{% assign is_active = true %}
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{% if is_active %}
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<li class="active"><a href="{{ option.url }}"><span>{{ option.title }}</span></a></li>
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{% else %}
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<li><a href="{{ option.url }}"><span>{{ option.title }}</span></a></li>

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