Update issue templates

Author: dbader

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,46 @@
+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+---
+
+Please note that the best way to get support for Real Python courses & articles is to join one of our [weekly Office Hours calls](https://realpython.com/office-hours/) or in the [RP Community Slack](https://realpython.com/community/).
+
+You can report issues and problems here, but we typically won't be able to provide 1:1 support outside the channels listed above.
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Desktop (please complete the following information):**
+ - OS: [e.g. iOS]
+ - Browser [e.g. chrome, safari]
+ - Version [e.g. 22]
+
+**Smartphone (please complete the following information):**
+ - Device: [e.g. iPhone6]
+ - OS: [e.g. iOS8.1]
+ - Browser [e.g. stock browser, safari]
+ - Version [e.g. 22]
+
+**Additional context**
+Add any other context about the problem here.