made Joan's changes

Author: mportman12

supplementary_style_guide/style_guidelines/grammar.adoc

@@ -115,13 +115,13 @@ Know what your users do, what their goals are, and why they perform these action
 === Findability
 Findability covers two areas:
 
-* Make sure your content is findable through Google search and access.redhat.com site searches.
-* Make sure your content is scannable. Use short paragraphs and sentences and bulleted lists where appropriate.
+* Ensure your content is findable through Google search and access.redhat.com site searches.
+* Ensure your content is scannable. Use short paragraphs and sentences and bulleted lists where appropriate.
 
 === Titles and headings
-Have clear titles that use keywords the customer knows. Keep titles and headings to 3-11 words. If headings are  too short, they don’t help customers know what’s in a section. If they’re too long, they don’t show up well in a Google search, and customers can’t absorb them. 
+Use clear titles with familiar keywords for customers. Keep titles and headings between 3 to 11 words. Headings that are too short lack clarity and don’t help customers know what’s in a section. Headings that are too long are less visible in Google searches and harder for customers to understand.
 
-=== Eliminating fluff
+=== Elimination of fluff
 Avoid long introductions and unnecessary context. Shorten unnecessarily long sentences.
 
 === Error recovery, verification, and troubleshooting