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Merged
merged 2 commits into from
Sep 23, 2025
Merged

K8s: disable call home client #2161

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f109c65
disable call home client
kaitlynmichael Sep 22, 2025
544d89c
wording change
kaitlynmichael Sep 22, 2025
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15 changes: 15 additions & 0 deletions content/operate/kubernetes/re-clusters/_index.md
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Expand Up @@ -36,6 +36,21 @@ Monitor cluster health and performance:

- [Connect to Prometheus operator]({{< relref "/operate/kubernetes/re-clusters/connect-prometheus-operator" >}}) - Integrate with Prometheus for metrics collection and monitoring

### Call home client

The call home client sends daily usage statistics to Redis. You can disable it by adding the following to your REC specification:

```yaml
spec:
usageMeter:
callHomeClient:
disabled: true
```

{{<note>}}
The REST API approach used for Redis Software deployments will have no effect on Kubernetes deployments. You must use the REC specification method shown above.
{{</note>}}

## Recovery and troubleshooting

Handle cluster recovery and troubleshooting scenarios:
Expand Down
8 changes: 3 additions & 5 deletions content/operate/rs/clusters/configure/call-home.md
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Expand Up @@ -5,7 +5,6 @@ categories:
- docs
- operate
- rs
- kubernetes
description: The call home client sends your Redis Enterprise Software cluster's daily usage statistics to Redis.
linkTitle: Call home client
weight: 80
Expand All @@ -14,7 +13,6 @@ weight: 80
The call home client collects data hourly and sends daily usage statistics to Redis with a POST request to `https://usage.redis.io/callHome`. Reports include memory usage, shard details, enabled features, and other operational metrics. To prevent increased load when multiple clusters are running, the daily report is sent at a random time.

These reports provide insights into license consumption, which helps Redis to ensure performance metrics align with contractual agreements, optimize service delivery, and offer proactive customer support.

We recommend contacting [Redis support](https://redis.io/support/) before making changes to call home behavior.

## Collected data
Expand Down Expand Up @@ -76,9 +74,9 @@ To stop the call home client from sending daily usage statistics to Redis, [upda

```sh
PUT /v1/cluster/services_configuration
{
"call_home_agent": {
{
"call_home_agent": {
"operating_mode": "disabled"
}
}
}
```