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Add documentation for download portal session length #2730

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merged 2 commits into from
Oct 16, 2024
Merged

Add documentation for download portal session length #2730

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Add documentation for download portal session length
alicenstar Oct 10, 2024
9efa5cb
Update releases-share-download-portal.md
paigecalvert Oct 10, 2024
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8 changes: 5 additions & 3 deletions docs/vendor/releases-share-download-portal.md
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Expand Up @@ -21,9 +21,11 @@ The following is an example of the Download Portal for an air gap customer insta

[View a larger version of this image](/images/download-portal-existing-cluster.png)

## Limitation
## Limitations

Installation assets for [Replicated Embedded Cluster](/vendor/embedded-overview) are not available for download in the Download Portal.
* Installation assets for [Replicated Embedded Cluster](/vendor/embedded-overview) are not available for download in the Download Portal.

* Sessions in the Download Portal are valid for 72 hours. After the session expires, your customer must log in again. The Download Portal session length is not configurable.

## Download Assets from the Download Portal

Expand Down Expand Up @@ -80,4 +82,4 @@ and preview your customer's experience.

1. Click the download button to download each asset.

1. To share installation files with a customer, send the customer their unique link and password for the Download Portal.
1. To share installation files with a customer, send the customer their unique link and password for the Download Portal.