From 85ad65089e2925922f006a4c0994c6e3751dbc34 Mon Sep 17 00:00:00 2001 From: Amber Alston Date: Wed, 16 Oct 2024 15:36:50 -0600 Subject: [PATCH 1/7] Update policies-support-lifecycle.md Initial draft to add more info about Alpha and Beta phases plus an edit to GA def --- docs/vendor/policies-support-lifecycle.md | 13 +++++++++++-- 1 file changed, 11 insertions(+), 2 deletions(-) diff --git a/docs/vendor/policies-support-lifecycle.md b/docs/vendor/policies-support-lifecycle.md index 027131ba02..3ddf0b122a 100644 --- a/docs/vendor/policies-support-lifecycle.md +++ b/docs/vendor/policies-support-lifecycle.md @@ -6,10 +6,19 @@ Replicated will provide support for products per our terms and services until th Product Phase Definition + + + Alpha + A product, or a feature within a product, that is exploratory/experimental. It is typically not publicly documented, and access is limited to customers providing early feedback. While most alpha features will move forward, some may be deprecated based on assessment learnings. Products that are GA themself may have certain alpha features for a limited time as new capabilities are introduced to that product. + + + + Beta +

A product, or a feature within a product, that has not yet met Replicated’s definition of GA. Products that are GA themself may have certain Beta features for a limited time as new capabilities are introduced to that product.

A product/feature may be labeled Beta for one or more of the following reasons: remaining gaps in intended functionality, outstanding needs around testing, documentation, or sales enablement, or still in-progress customer value validation efforts. Documentation for these features/products are published as part of the official documentation with Beta labeling, and many are already production ready depending on their development lifecycle phase.

Please contact Replicated if you have specific questions about why a product/feature is currently labeled Beta.

“GA” - General Availability - A product starts the General Availability phase when it is available for purchase from Replicated. + A product, or a feature within a product, that has been validated as both production ready and value additive by a percentage of Replicated customers. For high-level products, the GA phase is typically when they become available for purchase from Replicated. “LA” - Limited Availability @@ -121,4 +130,4 @@ Replicated support for end-customer installations is limited to those installs u The information contained herein is believed to be accurate as of the date of publication, but updates and revisions may be posted periodically and without notice. -Last modified September 18, 2024. +Last modified October 16, 2024. From 5d2345f63d8a334e1d545e19125e51493a72d849 Mon Sep 17 00:00:00 2001 From: Amber Alston Date: Wed, 16 Oct 2024 15:40:52 -0600 Subject: [PATCH 2/7] Update policies-support-lifecycle.md typo fix --- docs/vendor/policies-support-lifecycle.md | 5 ++--- 1 file changed, 2 insertions(+), 3 deletions(-) diff --git a/docs/vendor/policies-support-lifecycle.md b/docs/vendor/policies-support-lifecycle.md index 3ddf0b122a..3518f4ff03 100644 --- a/docs/vendor/policies-support-lifecycle.md +++ b/docs/vendor/policies-support-lifecycle.md @@ -7,12 +7,11 @@ Replicated will provide support for products per our terms and services until th Product Phase Definition - + Alpha A product, or a feature within a product, that is exploratory/experimental. It is typically not publicly documented, and access is limited to customers providing early feedback. While most alpha features will move forward, some may be deprecated based on assessment learnings. Products that are GA themself may have certain alpha features for a limited time as new capabilities are introduced to that product. - - + Beta

A product, or a feature within a product, that has not yet met Replicated’s definition of GA. Products that are GA themself may have certain Beta features for a limited time as new capabilities are introduced to that product.

A product/feature may be labeled Beta for one or more of the following reasons: remaining gaps in intended functionality, outstanding needs around testing, documentation, or sales enablement, or still in-progress customer value validation efforts. Documentation for these features/products are published as part of the official documentation with Beta labeling, and many are already production ready depending on their development lifecycle phase.

Please contact Replicated if you have specific questions about why a product/feature is currently labeled Beta.

From 3c4fca52fa8e01bcbcd713ca47794a4a09dbd876 Mon Sep 17 00:00:00 2001 From: Amber Alston Date: Wed, 16 Oct 2024 17:30:15 -0600 Subject: [PATCH 3/7] Update docs/vendor/policies-support-lifecycle.md Co-authored-by: Paige Calvert --- docs/vendor/policies-support-lifecycle.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/vendor/policies-support-lifecycle.md b/docs/vendor/policies-support-lifecycle.md index 3518f4ff03..d26fb467fb 100644 --- a/docs/vendor/policies-support-lifecycle.md +++ b/docs/vendor/policies-support-lifecycle.md @@ -17,7 +17,7 @@ Replicated will provide support for products per our terms and services until th “GA” - General Availability - A product, or a feature within a product, that has been validated as both production ready and value additive by a percentage of Replicated customers. For high-level products, the GA phase is typically when they become available for purchase from Replicated. + A product or feature that has been validated as both production-ready and value-additive by a percentage of Replicated customers. Products in the GA phase are typically those that are available for purchase from Replicated. “LA” - Limited Availability From e55731d8987f1dd440bf09f7c6ddc802abffe39e Mon Sep 17 00:00:00 2001 From: Amber Alston Date: Thu, 17 Oct 2024 09:52:38 -0600 Subject: [PATCH 4/7] Update docs/vendor/policies-support-lifecycle.md Co-authored-by: Paige Calvert --- docs/vendor/policies-support-lifecycle.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/vendor/policies-support-lifecycle.md b/docs/vendor/policies-support-lifecycle.md index d26fb467fb..4157bc0fab 100644 --- a/docs/vendor/policies-support-lifecycle.md +++ b/docs/vendor/policies-support-lifecycle.md @@ -9,7 +9,7 @@ Replicated will provide support for products per our terms and services until th Alpha - A product, or a feature within a product, that is exploratory/experimental. It is typically not publicly documented, and access is limited to customers providing early feedback. While most alpha features will move forward, some may be deprecated based on assessment learnings. Products that are GA themself may have certain alpha features for a limited time as new capabilities are introduced to that product. + A product or feature that is exploratory or experimental. Typically, access to alpha features is limited to customers providing early feedback. While most alpha features progress to beta and general availability (GA), some are deprecated based on assessment learnings. Beta From 3e93251869c1c96dde2c764f2c6611a9d37d07a2 Mon Sep 17 00:00:00 2001 From: Amber Alston Date: Thu, 17 Oct 2024 09:54:52 -0600 Subject: [PATCH 5/7] Update policies-support-lifecycle.md add Chuck's suggestion --- docs/vendor/policies-support-lifecycle.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/vendor/policies-support-lifecycle.md b/docs/vendor/policies-support-lifecycle.md index 4157bc0fab..e503e42e66 100644 --- a/docs/vendor/policies-support-lifecycle.md +++ b/docs/vendor/policies-support-lifecycle.md @@ -9,7 +9,7 @@ Replicated will provide support for products per our terms and services until th Alpha - A product or feature that is exploratory or experimental. Typically, access to alpha features is limited to customers providing early feedback. While most alpha features progress to beta and general availability (GA), some are deprecated based on assessment learnings. + A product or feature that is exploratory or experimental. Typically, access to alpha features and their documentation is limited to customers providing early feedback. While most alpha features progress to beta and general availability (GA), some are deprecated based on assessment learnings. Beta From 19c88a0ab75f1fd9437937926713ad2c863e206a Mon Sep 17 00:00:00 2001 From: Amber Alston Date: Thu, 17 Oct 2024 09:59:40 -0600 Subject: [PATCH 6/7] Update docs/vendor/policies-support-lifecycle.md Co-authored-by: Paige Calvert --- docs/vendor/policies-support-lifecycle.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/vendor/policies-support-lifecycle.md b/docs/vendor/policies-support-lifecycle.md index e503e42e66..46ef4a4433 100644 --- a/docs/vendor/policies-support-lifecycle.md +++ b/docs/vendor/policies-support-lifecycle.md @@ -13,7 +13,7 @@ Replicated will provide support for products per our terms and services until th Beta -

A product, or a feature within a product, that has not yet met Replicated’s definition of GA. Products that are GA themself may have certain Beta features for a limited time as new capabilities are introduced to that product.

A product/feature may be labeled Beta for one or more of the following reasons: remaining gaps in intended functionality, outstanding needs around testing, documentation, or sales enablement, or still in-progress customer value validation efforts. Documentation for these features/products are published as part of the official documentation with Beta labeling, and many are already production ready depending on their development lifecycle phase.

Please contact Replicated if you have specific questions about why a product/feature is currently labeled Beta.

+

A product or feature that is typically production-ready, but has not met Replicated’s definition of GA for one or more of the following reasons:

  • Remaining gaps in intended functionality
  • Outstanding needs around testing
  • Gaps in documentation or sales enablement
  • In-progress customer value validation efforts

Documentation for beta products and features is published on the Replicated Documentation site with a "(Beta)" label.

Please contact your Replicated account representative if you have questions about why a product or feature is beta.

“GA” - General Availability From 911fcc8e36b677634770babd5611d054d6529297 Mon Sep 17 00:00:00 2001 From: Amber Alston Date: Thu, 17 Oct 2024 10:10:48 -0600 Subject: [PATCH 7/7] Update policies-support-lifecycle.md Added this line "Beta products or features follow the same build and test processes required for GA." based on @crdant's earlier suggestion --- docs/vendor/policies-support-lifecycle.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs/vendor/policies-support-lifecycle.md b/docs/vendor/policies-support-lifecycle.md index 46ef4a4433..01a07d9014 100644 --- a/docs/vendor/policies-support-lifecycle.md +++ b/docs/vendor/policies-support-lifecycle.md @@ -13,7 +13,7 @@ Replicated will provide support for products per our terms and services until th Beta -

A product or feature that is typically production-ready, but has not met Replicated’s definition of GA for one or more of the following reasons:

  • Remaining gaps in intended functionality
  • Outstanding needs around testing
  • Gaps in documentation or sales enablement
  • In-progress customer value validation efforts

Documentation for beta products and features is published on the Replicated Documentation site with a "(Beta)" label.

Please contact your Replicated account representative if you have questions about why a product or feature is beta.

+

A product or feature that is typically production-ready, but has not met Replicated’s definition of GA for one or more of the following reasons:

  • Remaining gaps in intended functionality
  • Outstanding needs around testing
  • Gaps in documentation or sales enablement
  • In-progress customer value validation efforts

Documentation for beta products and features is published on the Replicated Documentation site with a "(Beta)" label. Beta products or features follow the same build and test processes required for GA.

Please contact your Replicated account representative if you have questions about why a product or feature is beta.

“GA” - General Availability @@ -129,4 +129,4 @@ Replicated support for end-customer installations is limited to those installs u The information contained herein is believed to be accurate as of the date of publication, but updates and revisions may be posted periodically and without notice. -Last modified October 16, 2024. +Last modified October 17, 2024.