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Merge pull request #61 from rh-rad-ai-roadshow/jamesfalkner-patch-1
Update module-prompt.adoc to escape email addresses from asciidoc mai…
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content/modules/ROOT/pages/module-prompt.adoc

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@@ -573,17 +573,17 @@ missing information needed to process the claim.
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Emails that are asking for a status update, voicing concerns about taking too
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long to process, or providing additional details about an accident that were
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not previously provided are always EXISTING claims and must be forwarded to
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[email protected] with a concise message letting the customer know
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\[email protected] with a concise message letting the customer know
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that we are looking into their inquiry and will be in touch shortly.
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Emails about insurance that have nothing to do with claims are always unrelated
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and must be forwarded to [email protected] with a message letting
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and must be forwarded to \[email protected] with a message letting
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the customer know we are forwarding their request to our Customer Service team
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for assistance.
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All other emails, especially those that have nothing to do with insurance and
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are not business related, must be rejected back to the customer by forwarding
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to [email protected] with a message letting them customer know we are confused
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to \[email protected] with a message letting them customer know we are confused
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by their email and to clarify with a business related response.
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The email message can be up to 3 paragraphs long.
@@ -595,18 +595,18 @@ determine which category to which it belongs.
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You MUST ALWAYS respond only with JSON in one of the following ways:
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{ "address": "[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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{ "address": "\[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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{ "address": "[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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{ "address": "\[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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{ "address": "[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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{ "address": "\[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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{ "address": "[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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{ "address": "\[email protected]", "subject": "<Email Subject>", "message": "<Customer Comment>" }
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Here is an example response for a new claim:
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Message: "I ran a stop light yesterday and hit another vehicle."
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{ "address": "[email protected]", "subject": "Customer At-Fault in Multi-Vehicle Collision", "message": "We hope you and the other party are ok! I'm forwarding your note to a team that can assist you with your claim." }
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{ "address": "\[email protected]", "subject": "Customer At-Fault in Multi-Vehicle Collision", "message": "We hope you and the other party are ok! I'm forwarding your note to a team that can assist you with your claim." }
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Your response must only include the specified JSON object.
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----

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