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1 | | -DRAFT USER GUIDE |
| 1 | +READY FOR REVIEW |
2 | 2 | # User Management |
3 | 3 |
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4 | | -The bank organization admin users can manage both the staff who have access to humanessentials at the bank, and at each of the bank's partners. |
5 | | -The partners can manage their own users as well, but it is sometimes necessary for the bank to be able to add a user at the partner agency due to staff turnover. |
| 4 | +The bank organization admin Users can manage both the staff who have access to humanessentials.app at the bank, and at each of the bank's Partners. |
| 5 | +The Partners can manage their own Users as well, but it is sometimes necessary for the bank to be able to add a User at the Partner due to staff turnover. |
6 | 6 |
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7 | 7 | ### How do I know what access I have? |
8 | 8 | If you look at the left-hand menu, and you see, down at the bottom, a section "My Organization", then you have admin access. |
9 | | -Otherwise, if you see "Donations", you have bank user access. |
10 | | -If, instead, you see "My Profile", you are signed in as a partner. |
11 | | -[TODO: Annotated screen shots] |
| 9 | +Otherwise, if you see "Donations", you have bank User access. |
| 10 | + |
| 11 | +If, instead, you see "My Profile", you are currently signed in as a Partner. |
| 12 | + |
12 | 13 |
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13 | 14 | ## Managing Bank staff access |
14 | | -To manage bank staff, you must be signed in as a user with admin rights. |
| 15 | +To manage bank staff, you must be signed in as a User with admin rights. |
15 | 16 |
|
16 | | -### Adding a user |
17 | | -To add a user, sign in as someone who has bank admin access, then click on "My Organization" in the left-hand menu. |
| 17 | +### Adding a User |
| 18 | +To add a User, sign in as someone who has bank admin access, then click on "My Organization" in the left-hand menu. |
18 | 19 | Scroll down to the bottom of that page. You will see a section labelled "Users". |
19 | | -Check that the user is not already listed, then click on the "Invite User to this Organization" button in the bottom-right corner of the page. |
| 20 | +Check that the User is not already listed, then click on the "Invite User to this Organization" button in the bottom-right corner of the page. |
20 | 21 |
|
21 | | -[TODO: More Screenshots] |
| 22 | + |
22 | 23 |
|
23 | | -In the window that pops up, add the user's name and email, then click "Invite User". |
| 24 | +In the window that pops up, add the User's name and email, then click "Invite User". |
24 | 25 |
|
25 | 26 | An email like the following will be sent to that email: |
26 | | - |
| 27 | + |
27 | 28 |
|
28 | | -When the new user clicks "Accept Invitation", they will be prompted to set their password. Once they do, they will have bank user level access to the system. |
29 | | -### Deleting a user |
| 29 | +When the new User clicks "Accept Invitation", they will be prompted to set their password. Once they do, they will have bank User level access to the system. |
| 30 | +### Deleting a User |
30 | 31 |
|
31 | 32 | When someone leaves your organization, you will want to remove their access to humanessentials. To do that, |
32 | | -sign in as someone who has bank admin access, then click on "My Organization" in the left-hand menu. |
33 | | -Scroll down to the bottom of that page. You will see a section labelled "Users". |
34 | | -Find the user you wish to delete. |
35 | | -*If* they had admin access, you will first need to demote them to user, by clicking their "Demote to User" button. |
36 | | -Then, click the "Actions" button beside their name, and then click "Remove User". |
| 33 | +sign in as someone who has bank admin access, then |
37 | 34 |
|
38 | | -### Giving a user admin access |
39 | | -To promote a user to have admin access, |
| 35 | +(1) click on "My Organization" in the left-hand menu. |
| 36 | +(2) Scroll down to the bottom of that page. You will see a section labelled "Users". |
| 37 | +Find the User you wish to delete. |
| 38 | + |
| 39 | +*If* they had admin access, you will first need to demote them to User, by clicking their "Demote to User" button. |
| 40 | + |
| 41 | +Then, (3) click the "Actions" button beside their name, and |
| 42 | +(4) click "Remove User". |
| 43 | + |
| 44 | + |
| 45 | + |
| 46 | + |
| 47 | +Click "OK" on the confirmation screen. |
| 48 | + |
| 49 | + |
| 50 | +### Giving a User admin access |
| 51 | +To promote a User to have admin access, |
| 52 | +(1) click on "My Organization" in the left-hand menu. |
| 53 | +(2) Scroll down to the bottom of that page. You will see a section labelled "Users". |
| 54 | +Find the User you wish to promote. |
| 55 | + |
| 56 | +Then, (3) click the "Actions" button beside their name, and |
| 57 | +(4) Click "Promote to Admin" |
| 58 | + |
| 59 | + |
| 60 | + |
| 61 | + |
| 62 | + |
| 63 | +Click "OK" on the confirmation screen. |
| 64 | + |
| 65 | + |
| 66 | +### Removing admin access from a User. |
| 67 | + |
| 68 | +To remove admin access from a User, sign in as someone who has bank admin access, then (1) click on "My Organization" in the left-hand menu. |
| 69 | +(2) Scroll down to the bottom of that page. You will see a section labelled "Users". |
| 70 | +Find the User you wish to remove admin access from. (3) Click the "Demote to User" button beside their name and email. |
| 71 | + |
| 72 | +Click "OK" on the confirmation screen. |
40 | 73 |
|
41 | | -[TODO: Write this once it is fixed!] |
42 | 74 |
|
43 | | -### Removing admin access from a user. |
44 | 75 |
|
45 | | -To remove admin access from a user, sign in as someone who has bank admin access, then click on "My Organization" in the left-hand menu. |
46 | | -Scroll down to the bottom of that page. You will see a section labelled "Users". |
47 | | -Find the user you wish to remove admin access from. Click the "demote to user" button beside their name and email. |
48 | 76 |
|
49 | 77 | ### *Help! Our admin quit and we don't have the access we need!* |
50 | 78 | Send a note to info@humanessentials.app explaining the situation. We review that email on Sunday mornings. |
51 | 79 | You might be able to get faster turnaround by reaching out on the human essentials slack. |
52 | 80 |
|
53 | 81 | ## Managing Partner access |
54 | | -See [Administering partner users](pm_partner_user_admin.md) |
| 82 | +See [Administering Partner Users](pm_partner_user_admin.md) |
55 | 83 |
|
56 | 84 | [Prior: Activity graph](reports_activity_graph.md) [Next: Account Management](account_management.md) |
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