Multiple failed extraction jobs

[shanukag]

Describe the bug
Tried to extract a few different PDFs but kept getting :
"Extraction Error
An error occurred during extraction. Please try again or contact support."

Job ID

• 83b87065-b216-4fe5-b7a5-94c3e4b5e14a
• 2adc3aa3-6dd7-4509-9f00-6cf2ea5e8ae0
• d9b65601-6c4a-4756-bef6-6265a4a0cf9d
• 14191748-39ed-414f-9aac-f57a05af4268

Client:
Please remove untested options:

• API
• Frontend (cloud.llamaindex.ai)

Additional context
Options used :

• Premium mode
• Extraction model : GPT 5
• Reasoning enabled
• Chunk mode : section

Along with a prompt and a json schema.

• multimodal, fast mode, parsing instructions, etc.

Agent Id used : 060661db-a976-4dbc-be05-ccc5f7f27e57

[neerajprad]

Hi @shanukag, is this still an issue, and if so, do you have any recent job IDs for us to look into?