Error in the processing part

Hi! I have this error when i'm trying to process the thermal images but only on my PC in my laptop works perfect. I don't understand why, and what's the problem. In case it helps when I click on process, the menu with the parameters to modify them is no longer displayed.

![Image](https://github.com/user-attachments/assets/cb384583-c797-4bc1-ab38-85c4936fb658)

Thanks!