[Bug] QR code is not being recognised as valid

[Turbotailz]

Describe the bug
I just went to install this for the first time and the QR codes the app generates don't seem to be valid when I go to scan them on my phone. I tried the Android app's built-in scanner, Google Lens and the quick settings scanner (both camera and scanning from photo), none of them recognised it as a QR code. I had to connect manually.

Environment:

• Device: Pixel 9 Pro
• Android Version: 16
• App Version: 2.1.5 (Android) - Version 2.1.6 (15) (Mac)

Additional context
This applies to both QR codes I saw while setting up, the first one was a link to Play Store and the second was to connect the phone.
I tested other QR codes (not by AirSync) and they work fine so it's just the ones generated by the app that aren't working.

[sameerasw]

Describe the bug I just went to install this for the first time and the QR codes the app generates don't seem to be valid when I go to scan them on my phone. I tried the Android app's built-in scanner, Google Lens and the quick settings scanner (both camera and scanning from photo), none of them recognised it as a QR code. I had to connect manually.

Environment:

* Device: Pixel 9 Pro

* Android Version: 16

* App Version: 2.1.5 (Android) - Version 2.1.6 (15) (Mac)

Additional context This applies to both QR codes I saw while setting up, the first one was a link to Play Store and the second was to connect the phone. I tested other QR codes (not by AirSync) and they work fine so it's just the ones generated by the app that aren't working.

Hi! That is weird. Can you do me a favor and share a screenshot of the generated QR code. You don't need to share the QR for pairing, Follow below to reset the on-boarding flow (this won't reset any settings) and then quit and re-open AirSync, you will see the initial setup again, There, can you take a screenshot of the QR code and share so I can examine the issue? (Even the device pairing QR is fine but I won't recommend in case you use the device on public WiFi networks.)

[Turbotailz]

The "Reset Onboarding" button isn't working 😅

But I quit and restarted the app, which made the first QR code to download the app appear again and of course... it works 🙃

[sameerasw]

The "Reset Onboarding" button isn't working 😅

But I quit and restarted the app, which made the first QR code to download the app appear again and of course... it works 🙃

Weird indeed, but the device connect QR still is not scanning as a valid code? If possible, can you share it maybe via email or so or I just want to see what's the content of it (Some 3rd party QR scanner apps allow reading the actual text in it). that might give a clue.

[Turbotailz]

@sameerasw just went to open the app today and it's given me another invalid QR code

[sameerasw]

@sameerasw just went to open the app today and it's given me another invalid QR code

it is indeed incorrect, can you tell me what is your device's name (mac) and model? Because these details are embedded in the QR along with the secret key. So it's either the name or the key causing issues. The key can be reset with the below button as well if you can test. Might need to re-start the server after.

[Turbotailz]

Name: Sam's MacBook Pro
Model: MacBook Pro M4 Pro

[sameerasw]

Name: Sam's MacBook Pro Model: MacBook Pro M4 Pro

I think it could be the encryption key acting weird, can you reset the key and re-auth the device to see if it gets fixed?