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Copy file name to clipboardExpand all lines: console/account/troubleshooting/cannot-erase-account.mdx
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paragraph: Resolve issues encountered when deleting Scaleway accounts.
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tags: account close delete deactivate close-account
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dates:
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validation: 2024-10-01
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validation: 2024-27-11
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posted: 2024-03-28
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categories:
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- console
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When you click the **Send request** button, an error message appears. This message says that you still have active resources.
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### Cause
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You have active resources, preventing us from proceeding with your request.
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You have active resources, preventing us from proceeding with your request.
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### Solution
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You can check all your active resources from your [Organization dashboard](https://console.scaleway.com/organization). If one or more resources are listed, they are active. You need to delete all of them manually. In this situation, you must wait for the current month's invoice to be paid before sending another request to erase your account.
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### Solution
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You can check all your active resources from your [Organization dashboard](https://console.scaleway.com/organization). If one or more resources are listed, they are active. You need to delete all of them manually. In this situation, you must wait for the current month's invoice to be paid before sending another request to erase your account.
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### Problem
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I received an email explaining that my request to erase my account and personal data had failed.
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I received an email explaining that my request to erase my account and personal data had failed.
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### Cause
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You may have unpaid consumption, preventing us from proceeding with your request.
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You may have unpaid consumption, preventing us from proceeding with your request.
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### Solution
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You can check your consumption from your [Billing space](https://console.scaleway.com/billing). All invoices must be marked as paid, and your current consumption must be zero. Once these criteria are met, you can send another request to delete your account and erase personal data.
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### Solution
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You can check your consumption from your [Billing space](https://console.scaleway.com/billing). All invoices must be marked as paid, and your current consumption must be zero. Once these criteria are met, you can send another request to delete your account and erase personal data.
This means you tried to log into your account from an unknown [IP address](/network/public-gateways/concepts/#ip-address). You may be logging in from a new device or location. As a security measure, we require you to use a [magic link](/console/account/concepts/#magic-link) to complete authentication.
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This means you tried to log into your account from an unknown [IP address](/network/public-gateways/concepts/#ip-address). You may be logging in from a new device or location. As a security measure, we require you to use a [magic link](/console/account/concepts/#magic-link) to complete authentication.
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1. Check your inbox for the latest email sent by the Scaleway team.
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2. Click the **Authenticate myself** button in the email.
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## I have lost my 2FA device
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Refer to the [How to use two-factor authentication (MFA)](/console/account/how-to/use-2fa/) page to find the instructions to recover access to your MFA device.
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Refer to the [How to use two-factor authentication (MFA)](/console/account/how-to/use-2fa/) page to find the instructions to recover access to your MFA device.
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Remember that if you lose both your MFA device and backup codes, you will need to gather all the following information:
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* Email address
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* Postal address
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* If your account is:
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- an individual account, a document proving your identity (passport or local ID card)
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- an individual account, a document proving your identity (passport or local ID card)
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- a corporate account, a copy of a business registration certificate,
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and a certified translation in either English or French if the document was issued in another language
Copy file name to clipboardExpand all lines: developer-tools/scaleway-sdk/go-sdk.mdx
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paragraph: This page explains how to install and use the Scaleway Go software development kit (SDK)
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tags: devtools sdk go-sdk go golang
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dates:
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validation: 2024-05-23
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validation: 2024-11-27
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posted: 2023-11-14
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categories:
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- devtools
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## Example
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To create a Kubernetes cluster on Scaleway using the Go SDK, you would typically interact with the `scaleway` SDK package. The specific details can change, so you should always refer to the latest documentation.
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To create a Kubernetes cluster on Scaleway using the Go SDK, you would typically interact with the `scaleway` SDK package. The specific details can change, so you should always refer to the latest documentation.
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Below is a conceptual example of how you might use the Scaleway Go SDK to create a Kubernetes (Kapsule) cluster with 3 nodes:
Copy file name to clipboardExpand all lines: developer-tools/scaleway-sdk/js-sdk.mdx
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paragraph: This page explains how to install and use the Scaleway JS software development kit (SDK)
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tags: devtools sdk go-sdk scaleway-sdk go golang
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validation: 2024-05-23
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validation: 2024-11-27
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posted: 2023-11-14
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## Using the SDK
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The SDK is written in TypeScript, offering the full benefits of this language.
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The SDK is written in TypeScript, offering the full benefits of this language.
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* For any product, its types are available under `Product.version`. For example, access the `Image` interface of Registry v1 using `Registry.v1.Image`.
Copy file name to clipboardExpand all lines: developer-tools/scaleway-sdk/python-sdk.mdx
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content:
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h1: Scaleway Python software development kit (SDK)
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paragraph: This page explains how to install and use the Scaleway Python software development kit (SDK)
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tags: devtools sdk python-sdkscaleway-sdk
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tags: devtools sdk python-sdkscaleway-sdk
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dates:
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validation: 2024-05-23
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validation: 2024-11-27
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posted: 2023-11-14
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categories:
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- devtools
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---
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The Scaleway Python SDK offers an efficient way for developers to interact with Scaleway's cloud services programmatically.
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This powerful tool simplifies the automation of various tasks, including server management, storage operations, and networking setup.
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It encapsulates these functions into user-friendly Python method invocations by taking care of the complexity of direct API calls and authentication.
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The Scaleway Python SDK offers an efficient way for developers to interact with Scaleway's cloud services programmatically.
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This powerful tool simplifies the automation of various tasks, including server management, storage operations, and networking setup.
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It encapsulates these functions into user-friendly Python method invocations by taking care of the complexity of direct API calls and authentication.
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This makes it easier to integrate Scaleway's cloud resources into applications or manage these resources directly from code.
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## Installation of the Python SDK
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The SDK caters to different programming needs by offering both synchronous and asynchronous versions. You can easily install the version that suits your project's requirements:
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**For the synchronous version:**
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```bash
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pip install scaleway
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```
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-**Synchronous version**:
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```bash
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pip install scaleway
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```
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**For the asynchronous version:**
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```bash
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pip install scaleway-async
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```
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-**Asynchronous version**:
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```bash
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pip install scaleway-async
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```
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<Messagetype="note">
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While this library is optimized for Python 3.8, it maintains compatibility with newer Python versions, ensuring a broad scope of applicability.
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You need a pair of access and secret keys to connect to Scaleway API. Check out the documentation to find out [how to retrieve them](/identity-and-access-management/iam/how-to/create-api-keys/).
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`scaleway` APIs must be initialized with a `scaleway.Client`.
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`scaleway` APIs must be initialized with `scaleway.Client`.
To create a Kubernetes cluster on Scaleway using the Python SDK, you would typically interact with the `scaleway` SDK package. The specific details can change, so you should always refer to the latest documentation.
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Below is a conceptual example of how you might use the Scaleway Python SDK to create a Kubernetes (Kapsule) cluster with 3 nodes:
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To create a Kubernetes cluster on Scaleway using the Python SDK, you would typically interact with the `scaleway` SDK package. The specific details can change, so you should always refer to the latest documentation.
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Below is an example of how you can use the Scaleway Python SDK to create a Kubernetes (Kapsule) cluster with 3 nodes:
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```python
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import time
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## Further resources
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For further information about the Scaleway Python SDK, refer to the [official SDK repository](https://github.com/scaleway/scaleway-sdk-python) on GitHub.
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For further information about the Scaleway Python SDK, refer to the [official SDK repository](https://github.com/scaleway/scaleway-sdk-python) on GitHub.
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