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pages/generative-apis/reference-content/security-and-reliability.mdx

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### Configuration
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Currently, Generative APIs do not provide specific configuration properties stored within your account. All configuration parameters are the one you send through each API HTTP calls (such as `temperature`, `top_p` or `seed`) and you remain responsible for any change in outputs based on these parameters.
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Currently, Generative APIs do not provide specific configuration properties stored within your account. All configuration parameters are the ones you send through each API HTTP call (such as `temperature`, `top_p` or `seed`) and you remain responsible for any change in outputs based on these parameters.
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Since Generative AI models are by definition non-deterministic, we cannot guarantee the same input will provide the same output over time (for example when used two different HTTP calls). If you want deterministic processing, we encourage you to use Managed Inference with a specific model and set all randomness parameters to deterministic level (for example using for instance `temperature`:`0` and a specific `seed` value).
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Since Generative AI models are by definition non-deterministic, we cannot guarantee the same input will provide the same output over time (for example when using two different HTTP calls). If you want deterministic processing, we encourage you to use [Managed Inference](/managed-inference) with a specific model and set all randomness parameters to deterministic levels (for example using for instance `temperature`:`0` and a specific `seed` value).
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### Version management
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#### Supported models
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Any changes to supported models and associated guarantees are detailed in our [Model Lifecycle Policy](https://www.scaleway.com/en/docs/generative-apis/reference-content/model-lifecycle/).
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Any changes to supported models and associated guarantees are detailed in our [model lifecycle policy page](/generative-apis/reference-content/model-lifecycle/).
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#### API versions
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Two types of API version updates may be performed:
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| Upgrade Type | Description|
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| ------------ | ------------------- |
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| Minor | These updates do not change the API current fields format and are backward compatible (no action is required on your side). New fields and feature can however be added. |
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| Major | These updates change the API current fields or path. They may require action from your side. In this case, we will notify you with at least 3 month notice before deprecating significant feature that might break your application. |
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| Minor | These updates do not change the API's current fields format and are backward compatible (no action is required on your side). New fields and features can however be added. |
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| Major | These updates change the API's current fields or paths. They may require action from your side. In this case, we will notify you with at least 3 months' warning before deprecating significant features that might break your application. |
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#### Third party tools compatibility
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By following industry standards (such as targeting OpenAI API compatibility), we aim to provide compatibility with most AI ecosystem and tools by default. However, as ecosystem evolves quickly, we cannot guarantee strictly compatibility with third party tools, but provide extensive documentation:
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By following industry standards (such as targeting OpenAI API compatibility), we aim to provide compatibility with most AI ecosystems and tools by default. However, as ecosystems evolve quickly, we cannot guarantee compatibility with third party tools, but provide extensive documentation:
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- Current API supported features are available in our API Documentation
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- Advanced errors and edge cases workaround in our [Troubleshooting section](https://www.scaleway.com/en/docs/generative-apis/troubleshooting/fixing-common-issues/).
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- Integration with third party tools is available in [Integrating Scaleway Generative APIs with popular AI tools](https://www.scaleway.com/en/docs/generative-apis/reference-content/integrating-generative-apis-with-popular-tools/#openai-client-libraries)
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- Advanced errors and edge cases workarounds in our [Troubleshooting section](/generative-apis/troubleshooting/fixing-common-issues/).
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- Integration with third party tools is available in our [dedicated documentation page](/generative-apis/reference-content/integrating-generative-apis-with-popular-tools/#openai-client-libraries)
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## Data protection
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Our Data protection measures are detailed in our [Privacy Policy](https://www.scaleway.com/en/docs/generative-apis/reference-content/data-privacy/).
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Our data protection measures are detailed in our [privacy policy page](/generative-apis/reference-content/data-privacy/).
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Overall:
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- We do not store sensitive data (such as the content of your prompt), unless we need to, to provide the service (such as temporarily when using Batch processing).
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- When data is stored, it is protected using state of the art method (such as encryption at rest).
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- During transit, your data is encrypted by relying on HTTPS protocol.
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- Scaleway does not store sensitive data (such as the content of your prompt), unless we need it to provide the service (such as when using batch processing)
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- When data is stored, it is protected using a state of the art method (such as encryption at rest)
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- During transit, your data is encrypted by relying on the HTTPS protocol
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### Scaleway access
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In order to perform maintenance operations and guarantee the reliability of Generative APIs, or comply with local regulations, we need to access servers hosting Generative APIs service.
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In order to perform maintenance operations and guarantee the reliability of Generative APIs, or comply with local regulations, we need to access servers hosting the Generative APIs service.
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Most of these accesses are automatic actions, in cases where Scaleway needs update configuration or upgrade software versions.
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Most of the time, they are automatic actions, when Scaleway needs to update configuration or upgrade software versions, for example.
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Manual interventions might be required occasionally, and for troubleshooting reasons (such as specific customer requests generating errors or performing malicious activity), we may access temporarily complete HTTP requests content to identify root cause issue or any security vulnerability. All Scaleway accesses are authenticated and traced following industry security standards.
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Manual interventions might be required occasionally, and for troubleshooting reasons (such as specific customer requests generating errors or performing malicious activity), we may temporarily complete the content of HTTP requests to identify a root cause issue or any security vulnerability. All Scaleway accesses are authenticated and traced following industry security standards.
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## Identity and access management
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Identity and access management allows you to enable granular control over user permissions and to mitigate the risk of unauthorized access or data breaches.
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All accesses to Generative APIs are authenticated and authorized relying on [Scaleway IAM permissions sets](https://www.scaleway.com/en/docs/iam/reference-content/permission-sets/).
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All accesses to Generative APIs are authenticated and authorized relying on [Scaleway IAM permissions sets](/iam/reference-content/permission-sets/).
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You are responsible for attributing these permissions to the relevant users or applications and reviewing these accesses frequently.
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## Compliance
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Several regulations apply to us directly, whereas other apply to your usage. Even in this case, we help you ease your compliance process by providing you with the information you need from your Cloud Provider.
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Several regulations apply to us directly, whereas others apply to your usage. Even in this case, we help you ease your compliance process by providing you with the information you need from your cloud provider.
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### AI Act
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We (Scaleway) ensure our compliance with the AI Act within our scope of responsibilities. We also ensure that you have the information needed to comply with the requirements that apply to you. This means concretely:
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- Gathering AI Model Providers information about their model (such as whether its training capacity is above 10²⁵ FLOPs, and falls into a specific category) and provide you with a link to these documents when they are made available by AI Model Providers.
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- Gathering AI Model Providers information about their models (such as whether their training capacity is above 10²⁵ FLOPs, and falls into a specific category) and provide you with a link to these documents when they are made available by AI Model Providers.
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- Providing you with links towards licensing required by the AI Model Providers.
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Scaleway has no access to, nor knowledge of, any inputs and outputs generated by the Models. By using our AI products, you agree and acknowledge that you are (i) responsible for this use including any content integrated into the Models, and (ii) required to use the AI products in compliance with our General Terms of services.
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Scaleway has no access to, nor knowledge of any inputs and outputs generated by the models. By using our AI products, you agree and acknowledge that you are (i) responsible for this use including any content integrated into the models, and (ii) required to use the AI products in compliance with our General Terms of services.
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As a client of our AI products, you are likely to be considered an AI System Provider or Deployer under the AI Act. As such, it is your responsibility to ensure you comply with requirements that apply to you.
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### Additional Local Regulation
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### Additional local regulation
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If you require additional information to comply with specific regulation, you can create a [support ticket](https://console.scaleway.com/support/tickets/create) or contact your account manager.
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If you require additional information to comply with specific regulations, you can create a [support ticket](https://console.scaleway.com/support/tickets/create) or contact your account manager.
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