You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: pages/transactional-email/concepts.mdx
+21Lines changed: 21 additions & 0 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -18,6 +18,8 @@ An aggregate report (`rua`) is a periodic summary that provides data about a dom
18
18
19
19
Blocklist is a feature that allows you to manage email addresses that generate errors, or “bounces”. Emails are automatically blocked when a mailbox does not exist, or is full, to prevent sending emails to a recipient address that is not reachable.
20
20
21
+
Refer to the [Manage blocklists](/transactional-email/how-to/manage-blocklists/) documentation page for more information.
22
+
21
23
## Dedicated IPs
22
24
23
25
<DedicatedIp />
@@ -28,6 +30,8 @@ Refer to the [Understanding managed dedicated IPs](/transactional-email/referenc
28
30
29
31
Deliverability is the ability for an email to arrive in a recipient’s email inbox.
30
32
33
+
Refer to the [Understanding your reputation score with TEM](/transactional-email/reference-content/understanding-tem-reputation-score/#best-practices-for-domain-reputation-and-deliverability) for best practices on improving your domain reputation and deliverability.
34
+
31
35
## DKIM record
32
36
33
37
A Domain Keys Identified Mail (DKIM) record is an email security standard. It provides you with an encryption key and a digital signature that allows you to verify whether an email was altered.
@@ -37,6 +41,10 @@ A Domain Keys Identified Mail (DKIM) record is an email security standard. It pr
37
41
DMARC stands for **D**omain-bassed **M**essage **A**uthentication **R**eporting and **C**onformance. It is an email authentication protocol that helps prevent email spoofing and phishing attacks by verifying that the sender's domain is legitimate.
38
42
DMARC builds upon other email authentication protocols: [SPF](#spf-record) and [DKIM](#dkim-record). It allows domain owners to publish policies in their Domain Name System (DNS) records specifying how emails sent from their domain should be handled if they fail authentication checks.
39
43
44
+
45
+
Refer to the [Understanding DMARC configuration](/transactional-email/reference-content/dmarc-configuration/) documentation page for more information.
46
+
47
+
40
48
## DNS propagation
41
49
42
50
DNS propagation is the time a DNS change takes to be updated across the internet.
@@ -45,6 +53,8 @@ DNS propagation is the time a DNS change takes to be updated across the internet
45
53
46
54
An email webhook is a mechanism that allows an application to send real-time notifications to another application when a specific email-related event occurs. When certain predefined events happen, a notification (webhook) is sent to a URL specified by the user. This allows the receiving application to immediately react to events such as email delivery, a bounce, or being marked as spam.
47
55
56
+
Refer to the [Understanding Webhook event payloads](/transactional-email/reference-content/webhook-events-payloads/) documentation page for more information.
57
+
48
58
## Essential plan
49
59
50
60
The Essential plan operates on a pay-as-you-go basis, making it ideal for users with occasional or low-volume email sending needs.
@@ -55,6 +65,8 @@ The plan offers:
55
65
- 300 free emails (with an additional cost of €0.25 for every 1000 additional emails)
56
66
- An automatic blocklist with the option to unblock, but not manually add, email addresses.
57
67
68
+
Refer to the [How to manage TEM plans](/transactional-email/how-to/manage-tem-plans/) documentation page for more information.
69
+
58
70
## Flags
59
71
60
72
Scaleway uses flags to provide you with more information about your emails. Flags can let you know whether an email you have sent is considered a spam, for example.
@@ -103,6 +115,8 @@ Some effective practices for warming up an IP address include:
103
115
104
116
IP reputation measures the trustworthiness of an IP address and the amount of unwanted requests it sends. An IP address that sends authentic, spam-free emails, earns a good IP reputation. An IP address that sends high amounts of spam or viruses earns a bad IP reputation. IP reputation allows you to reject requests that are coming from an IP address with a bad reputation.
105
117
118
+
Refer to the [Understanding your reputation score with TEM](/transactional-email/reference-content/understanding-tem-reputation-score/) for best practices on improving your reputation score.
119
+
106
120
## MX record
107
121
108
122
A mail exchanger (MX) record is a DNS record that is required to deliver emails to your address. An MX record indicates which mail servers accept incoming emails for your domain and where emails sent to your domain should be routed to.
@@ -146,6 +160,8 @@ The **closer to 100** your reputation score is, the more receiving email servers
146
160
A domain's reputation score is determined by email providers and Internet Service Providers (ISPs), which means you have a different domain reputation for each email service provider.
147
161
</Message>
148
162
163
+
Refer to the [Understanding your reputation score with TEM](/transactional-email/reference-content/understanding-tem-reputation-score/) for best practices on improving your reputation score.
164
+
149
165
## Scale plan
150
166
151
167
The Scale plan is a solution for sending transactional emails, designed for businesses and developers with high volume and advanced needs. It includes:
@@ -156,6 +172,9 @@ The Scale plan is a solution for sending transactional emails, designed for busi
156
172
- Detailed monitoring and reporting
157
173
- A 99.9% SLA.
158
174
175
+
Refer to the [How to manage TEM plans](/transactional-email/how-to/manage-tem-plans/) documentation page for more information.
176
+
177
+
159
178
## Send API
160
179
161
180
A send API is the main API that is used to send transactional emails to recipients.
@@ -204,6 +223,8 @@ Two plans are available:
204
223
-[Essential](#essential-plan)
205
224
-[Scale](#scale-plan)
206
225
226
+
Refer to the [How to manage TEM plans](/transactional-email/how-to/manage-tem-plans/) documentation page for more information.
0 commit comments