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| 1 | +--- |
| 2 | +title: How to manage your Web Hosting with WordPress |
| 3 | +description: Learn how to set up your WordPress dashboard, create a mailbox, and access your backups |
| 4 | +tags: webhosting wordpress wordpress-admin webmail backup |
| 5 | +dates: |
| 6 | + validation: 2025-07-17 |
| 7 | + posted: 2025-07-17 |
| 8 | +categories: |
| 9 | + - managed-services |
| 10 | +--- |
| 11 | + |
| 12 | +import Requirements from '@macros/iam/requirements.mdx' |
| 13 | +import WordPressEmail from '../assets/scaleway-wordpress-email.webp' |
| 14 | +import WordPressSuccessLogIn from '../assets/scaleway-wordpress-success.webp' |
| 15 | +import WordPressHostingOptions from '../assets/scaleway-hosting-options.webp' |
| 16 | + |
| 17 | +<Requirements /> |
| 18 | + |
| 19 | +- A Scaleway account logged into the [console](https://console.scaleway.com) |
| 20 | +- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization |
| 21 | +- [Registered a domain name](/domains-and-dns/how-to/register-internal-domain/) at Scaleway or another registrar |
| 22 | + |
| 23 | +## How to access your WordPress hosting dashboard |
| 24 | + |
| 25 | +1. [Order](/webhosting/how-to/order-webhosting/) a WordPress Web Hosting plan. Upon creation, you will receive an email containing your username and a link to log in to your WordPress hosting dashboard. |
| 26 | + <Lightbox image={WordPressEmail} alt="Email from the WordPress team containing the username, and link to access the WordPress administrator account" /> |
| 27 | +2. Click the link next to **Log in here**. You are prompted to choose a language. |
| 28 | +3. Choose your preferred language and click **Continue**. The WordPress welcome page displays. |
| 29 | + |
| 30 | +## How to set up and log in to WordPress |
| 31 | + |
| 32 | +1. Enter the title of your website in the **Side Title** field. |
| 33 | +2. In the **Username** field, enter the username you received in the email from the previous steps. |
| 34 | +3. Enter a strong password. |
| 35 | +4. Enter your email address in the **Your Email** field. |
| 36 | +5. Optionally, tick the box to discourage search engines from indexing your website or leave it as is. |
| 37 | +6. Click **Install WordPress**. The **Sucess** page displays. |
| 38 | + <Lightbox image={WordPressSuccessLogIn} alt="A page displays informing you that WordPress was installed and displaying your username" /> |
| 39 | +7. Click **Log in** et log in using your credentials. Your WordPress hosting dashboard displays. |
| 40 | + |
| 41 | +## How to create a mailbox from the Scaleway console |
| 42 | + |
| 43 | +1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays. |
| 44 | +2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays. |
| 45 | +3. Click the **Emails** tab to display information related to your email accounts. |
| 46 | +4. Click **Create email account** to create a new one. A pop-up displays. |
| 47 | +5. Select the domain you want to associate the email account with from the drop-down list, then enter a username and password. |
| 48 | + <Message type="tip"> |
| 49 | + The username is the part of your email address in front of the `@`. |
| 50 | + </Message> |
| 51 | +6. Click **Create email account** to confirm the action and create the account. |
| 52 | + |
| 53 | +## How to access the webmail interface from the Scaleway console |
| 54 | + |
| 55 | +You can access the webmail platform for your Web Hosting directly from your Scaleway console. |
| 56 | + |
| 57 | +1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays. |
| 58 | +2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays. |
| 59 | +3. Click the **Emails** tab to display information related to your email accounts. |
| 60 | +4. Click **Access webmail** next to the email address you want to access. The webmail interface displays in a new browser tab. |
| 61 | +5. Log in using the username and password you have defined in the previous section. |
| 62 | + |
| 63 | +## How to access your WordPress backup |
| 64 | + |
| 65 | + <Message type="note"> |
| 66 | + You must have selected the backup option at WordPress Web Hosting creation to access your backup. |
| 67 | + </Message> |
| 68 | + |
| 69 | +1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays. |
| 70 | +2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays. |
| 71 | +3. Scroll down to the **Hosting options** section. |
| 72 | + <Lightbox image={WordPressHostingOptions} alt="The hosting options are displayed with information about the name of the current plan, domains, emails, storage, vCPU, RAM, backup, and dedicated IP." /> |
| 73 | +4. Click **Open support ticket** next to `Backup: Yes`. The support ticket creation page displays. |
| 74 | +5. Select or type `Web Hosting` in the **Selected product** drop-down. |
| 75 | +6. Select the domain associated with your WordPress Web Hosting in the **Related resource** drop-down. |
| 76 | +7. Copy and paste the following title `Request WordPress backup access from engineering team` in the **Subject** field. |
| 77 | +8. Add any relevant information in the **Description** field. |
| 78 | +9. Click **Submit ticket**. Our support team will then transfer your request to the Web Hosting team and you will be granted access to your backup. |
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